Carry out routine inventories of linen, amenities and minibar supplies as instructed by team leaders. Ensure no wastage / spoilage of supplies and amenities Use of all equipment in a correct manner to prevent any damage Carry out assigned duties as per operational standards Ensure guest preferences / complaints are conveyed to Team Leaders and recorded. Comply with all safety and security measures Follow all policies of the organization Attend all trainings as per training calendar. Follow organizational grooming standards. Ensuring redressal of any complaints / issues Job Types: Full-time, Permanent, Fresher Pay: ₹16,000.00 - ₹17,000.00 per month Benefits: Health insurance Provident Fund Schedule: Rotational shift Supplemental Pay: Overtime pay
Role Description This is a FULL TIME, ON SITE role for a Sales Manager/Assistant Sales Manager at Hard Rock Hotel Goa, located in Calangute. The role involves managing daily sales operations, developing sales strategies, building relationships with clients, and ensuring guest satisfaction. The ideal candidate will have prior experience in the hospitality industry, with a proven track record of meeting or exceeding sales targets. Additional responsibilities include leading sales teams, achieving sales targets, coordinating with other departments, and reporting to senior management. Candidates with 3–5 years of relevant experience in hotel sales is preferred. Salary will be commensurate with industry standards and the candidate’s experience. Job Types: Full-time, Permanent Pay: ₹45,000.00 - ₹55,000.00 per month Benefits: Food provided Leave encashment Schedule: Day shift Work Location: In person
Greet all guests in the lobby in a warm and professional manner, make them feel welcome and anticipate their needs before they arise Recognize all returning and VIP guests, and welcome them back Escort all guests checking in to their accommodations following hotel procedure. Inform them about all hotel and guest room features, hotel facilities, and emergency procedures Assist guests with their luggage and acknowledge them by name Deliver the morning newspapers to each occupied guest room Make deliveries to guest rooms as instructed Store and retrieve luggage and other objects for guests Ensure the efficient delivery and collection of group luggage. Ensure that the guest has verified that all luggage has been accounted for. Ensure safe storage and collect ticketing of guest coats and personal items. Assist guest with Long term luggage storage requests / Left luggage requests. Update and file errand cards. Job Types: Full-time, Permanent, Fresher Pay: ₹16,000.00 - ₹17,000.00 per month Benefits: Food provided Life insurance Paid sick time Provident Fund Schedule: Rotational shift Supplemental Pay: Overtime pay
We are hiring a Human Resources Intern! Join our dynamic HR team at Hard Rock Hotel Goa, Calangute, and gain hands-on experience in recruitment, onboarding, employee engagement, and HR operations. This is a great opportunity for someone passionate about people and looking to kickstart their career in Human Resources. Job Description: Assist in scheduling interviews and coordinating recruitment activities Support onboarding and documentation process for new hires Help with employee engagement activities and internal communication Maintain and update employee records Assist with day-to-day HR operations and administrative tasks Freshers and recent graduates are welcome to apply. Internship certificate will be provided. Send your cv to hr@hrhgoa.in Job Type: Internship Contract length: 06 months Schedule: Day shift Fixed shift Work Location: In person
Preparing, baking and presenting high quality dishes within the specialty section Assisting the Head Chef and Sous Chef in creating menu items, recipes and developing bakery and pastry dishes Preparing bakery and pastry items Assisting with the management of health and safety Assisting with the management of food hygiene practices Managing and training any Commis Chefs Monitoring portion and waste control Overseeing the maintenance of kitchen and food safety standard Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹33,000.00 per month Schedule: Rotational shift Experience: total work: 4 years (Required)
Setting up marquees, arranging tables and assisting with the preparation of event spaces Greeting guests as they arrive at the venue, directing guests to tables, providing menus and taking orders Delivering food from the kitchen to guests at the table or to a self-service area Keeping any bar and drink service areas fully stocked with beverages Taking drinks orders and serving drinks to guests at their table or throughout the venue Opening wine bottles at the table and pouring drinks for guests Job Types: Full-time, Permanent, Fresher Pay: ₹18,000.00 - ₹19,000.00 per month Benefits: Food provided Leave encashment Life insurance Paid time off Provident Fund
Carry out routine inventories of linen, amenities and minibar supplies as instructed by team leaders. Ensure no wastage / spoilage of supplies and amenities Use of all equipment in a correct manner to prevent any damage Carry out assigned duties as per operational standards Ensure guest preferences / complaints are conveyed to Team Leaders and recorded. Comply with all safety and security measures Follow all policies of the organization Attend all trainings as per training calendar. Follow organizational grooming standards. Ensuring redressal of any complaints / issues Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹16,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
About the Role: We are seeking a professional, customer-focused, and organized Front Office Supervisor to oversee daily operations of our front desk team. In this role, you will ensure smooth check-in/check-out procedures, maintain excellent guest relations, and supervise the front office staff to deliver a high standard of service. Key Responsibilities: Supervise and support front office staff, ensuring efficient daily operations. Train, mentor, and schedule team members to maintain service excellence. Handle guest concerns, complaints, and special requests promptly and professionally. Ensure accurate handling of reservations, check-ins, check-outs, and billing processes. Monitor front desk performance and implement improvements when necessary. Coordinate with housekeeping, maintenance, and other departments for seamless service delivery. Maintain front office supplies and ensure proper usage of systems/software. Prepare daily reports and assist management with administrative tasks. Requirements: Proven experience as a Front Office Supervisor, Front Desk Associate, or similar role in hospitality/customer service. Strong leadership and communication skills. Excellent problem-solving abilities and a customer-first attitude. Proficiency in MS Office and hotel management software (e.g., Opera, IDS, Cloud PMS, or similar). Ability to work flexible shifts, including weekends and holidays. Diploma/Degree in Hospitality Management (preferred but not mandatory). Job Type: Full-time Pay: ₹20,000.00 - ₹21,000.00 per month Benefits: Leave encashment Paid sick time Paid time off Provident Fund Work Location: In person
Job Description: As a Guest Relation Associate, you will be the first point of contact for our valued guests. Your main responsibility will be to ensure that all guests have a seamless and memorable experience. You will engage with guests through in-person interactions, phone calls, emails, and online platforms, assisting with inquiries, addressing concerns, and ensuring their needs are met with the highest level of service. Key Responsibilities: Greet and assist guests in a friendly, courteous, and professional manner. Answer phone calls, emails, and other guest inquiries promptly and effectively. Resolve guest complaints and concerns with a focus on delivering solutions and enhancing guest satisfaction. Provide guests with information about facilities, services, and local attractions. Maintain a positive and welcoming atmosphere in the guest areas. Coordinate with other departments (e.g., housekeeping, food & beverage, front desk) to ensure guest needs are met. Assist in processing guest check-ins and check-outs when necessary. Manage guest feedback and track guest satisfaction to ensure continuous improvement. Ensure that guest special requests are communicated and properly addressed. Help with administrative duties, such as managing reservations, tracking inventory, and maintaining guest records. Maintain a clean and organized work environment. Requirements: High school diploma or equivalent required; college degree preferred. Freshers can apply with internship or job training experience. Excellent verbal and written communication skills. Strong problem-solving abilities and attention to detail. Ability to work in a fast-paced environment and handle guest concerns with tact and professionalism. Friendly, approachable, and proactive attitude. Job Types: Full-time, Permanent, Fresher Pay: ₹17,000.00 - ₹19,000.00 per month Benefits: Life insurance Provident Fund Work Location: In person