Happy eCom

2 Job openings at Happy eCom
Business Development Manager Kalyan,Maharashtra,India 6 years Not disclosed On-site Full Time

JOB TITLE: Business Development Manager – E-commerce LOCATION: Thane ABOUT THE ROLE: We are looking for an ambitious and driven Business Development Manager to join our growing e-commerce team. The ideal candidate will have 5–6 years of proven experience in business development or sales within the e-commerce or retail industry. Your primary objective will be to develop and execute growth strategies, drive revenue and build strong client relationships. KEY RESPONSIBILITIES: Develop and execute strategic plans to achieve sales targets and expand the customer base. Identify and prioritize new business opportunities, channels, and partners aligned with revenue goals. Onboard, and manage key brand partners, suppliers, and third-party sellers. Build and nurture long-term relationships to increase product listings, assortment depth, and margin improvement. Drive end-to-end 1st phase of sales cycle from lead generation to handover to the category team. Maintain and expand pipeline through CRM tools, analytics, and proactive outreach. Monitor sales metrics and prepare performance reports for senior management. Work closely with marketing, operations, merchandising, and tech teams to align sales initiatives with product and platform improvements. Collaborate on promotional campaigns, loyalty programs, and pricing strategies. Stay updated with market trends, competitor activities, and consumer behaviour. Use insights to propose new initiatives, product categories, or expansion strategies. Analyse pricing strategies, promotions, and customer acquisition costs to improve profitability. Recommend upselling/cross-selling opportunities and drive repeat business. REQUIRED EXP: 5–6 years of proven experience in business development, sales, or account management in the e-commerce, retail. Strong understanding of e-commerce platforms, marketplaces (Amazon, Flipkart, etc.), and digital sales channels. Excellent negotiation, communication, and relationship-building skills. Strategic thinker with an execution-focused mindset. Master’s Degree in Business, Marketing, or a related field. MBA preferred. Show more Show less

Returns Executive thane,maharashtra,india 1 years None Not disclosed On-site Full Time

🚨 We Are Hiring! 🚨 Position: Returns Executive Location: Thane, Maharashtra Company: HappyEcom Are you passionate about e-commerce operations and returns management? Join our team at HappyEcom as a Returns Executive and play a key role in ensuring smooth returns processing and claim management across top marketplaces. 🎓 Qualification: Minimum Graduate 🗓 ️ Experience Required: Minimum 1 yea r Role Overview : As a Returns Executive, you will be responsible for daily reconciliation, returns checking, and claim filing while working closely with major marketplaces like Amazon, Flipkart, Myntra, TataCliq, and Ajio. This role is ideal for someone with strong problem-solving skills and proficiency in Excel . Key Responsibilities : -Perform daily returns reconciliation to ensure data accuracy .-Inspect and verify returns on a daily basis .-File claims on various marketplaces accurately and timely .-Collaborate with marketplaces like Amazon, Flipkart, Myntra, TataCliq, and Ajio to resolve issues .-Maintain and update return trackers and reports using Excel .-Identify discrepancies and resolve operational challenges proactively .-Work closely with internal teams to improve processes . Requirements : ✅ Minimum 1 year of experience in e-commerce returns or operations .✅ Prior experience with top marketplaces is a plus .✅ Excel proficiency for data tracking and reporting .✅ Strong problem-solving and analytical skills .✅ Excellent communication and coordination abilities . 🌟 Why Join HappyEcom ?Be part of a growing company where your work directly impacts operational efficiency and customer satisfaction. Work with a dynamic team in a collaborative environment . 📩 Interested candidates can share their CVs at :hr@happyecom.co mOr DM us directly on LinkedIn . #Hiring #EcommerceJobs #ReturnsExecutive #HappyEcom #ThaneJobs #Amazon #Flipkart #Myntra #TataCliq #Aji o