Job Title: Fitter Location: Sankrail Industrial Park, Howrah, West Bengal Company: HR Steel Industries Pvt Ltd Experience: Minimum 10 years in industrial fitting. Employment Type: Full-time Company Overview: HR Steel Industries is a dynamic and rapidly growing organization committed to delivering exceptional products to our customers. We foster a culture of innovation, teamwork, and professional growth, providing our employees with a platform to develop and succeed within a supportive environment. Job Purpose: We are seeking a skilled and experienced Fitter to join our team. The ideal candidate will have substantial experience in fitting, welding, and gas cutting within an industrial setting. The Fitter will be responsible for assembling, maintaining, and repairing mechanical systems and components, ensuring efficient operations and adherence to safety standards. Key Responsibilities: Assembly & Fitting: Assemble and fit mechanical components to ensure proper functionality and alignment. Preventive Maintenance: Perform regular preventive maintenance on machinery and equipment to avoid breakdowns and ensure smooth operations. Troubleshooting: Identify and troubleshoot mechanical issues, performing necessary repairs promptly. Safety Compliance: Ensure all work is conducted in compliance with safety regulations and procedures to maintain a safe working environment. Machine Tools Knowledge: In-depth knowledge of tools like Vernier Caliper, Micrometer, Bore Gage, Height Gage, Marking, Lapping/Scraping, Hole Size of Tap, Tapping Centricity, Drilling, and EOT crane maintenance. Basic Drawing Understanding: Ability to read and interpret basic engineering drawings. Qualifications & Skills: Education: ITI Fitter / Mechanist or equivalent. Experience: Minimum of 10 years in fitting, welding, and gas cutting in an industrial environment. Mechanical Knowledge: Strong knowledge of mechanical systems, components, and maintenance practices. Tools Knowledge: Depth knowledge required in Vernier Caliper, Micrometer, Bore Gage, Height Gage, Marking, Lapping/Scraping, Hole Size of Tap, Tapping Centricity, and Drilling. Crane Maintenance: Knowledge of EOT crane maintenance is a plus. Teamwork & Independence: Ability to work independently and as part of a team to complete tasks effectively. Problem-Solving Skills: Ability to diagnose and resolve mechanical issues quickly and effectively. Physical Requirements: Comfortable working at heights or in challenging environments, such as plant floors or high-altitude workspaces. Ability to work in varying environmental conditions, including heat, noise, and physical labor. Why Join Us? Competitive salary and benefits package. Opportunities for career growth and professional development in a thriving industrial environment. Supportive and team-oriented work culture that values innovation and safety. How to Apply: If you possess the required skills and experience and are ready to contribute to our team's success, please send your resume to hr@hrsteel.com . Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person
Job Title: Customer Relationship Manager (CRM) Location: Sankrail Industrial Park, Howrah, West Bengal Company Name: HR Steel Industries Department: Sales & Marketing Reports to: Director Company Overview: HR Steel Industries is a dynamic and rapidly growing organization committed to delivering exceptional products and services to our customers. With a focus on innovation, quality, and customer satisfaction, we foster a culture of teamwork, continuous improvement, and professional growth. As part of our ongoing expansion, we are seeking a talented and experienced Customer Relationship Manager (CRM) to join our team and help drive customer success and satisfaction. Job Purpose: The CRM will play a crucial role in managing customer relationships, understanding their needs, and ensuring long-term satisfaction with HR Steel Industries' products and services. The successful candidate will also work closely with the sales and operations teams to address customer concerns, maintain accurate data, and foster continuous improvement in customer service. Key Responsibilities: Customer Relationship Management: Build and maintain strong, long-lasting relationships with key customers, ensuring high levels of customer satisfaction and loyalty. Act as the primary point of contact for customer inquiries, concerns, and support requests, ensuring timely and effective resolution. Understand customer needs and provide tailored solutions to meet their requirements. Data Management & Reporting: Utilize advanced Excel and Google Sheets to manage customer data, track orders, and monitor key performance indicators (KPIs) related to customer satisfaction and product delivery. Prepare regular reports on customer activities, feedback, and sales performance for internal teams. Analyze customer trends, identify opportunities for improvement, and provide recommendations to enhance service delivery. Collaboration with Sales & Operations: Work closely with the sales team to identify opportunities for cross-selling and upselling products to existing customers. Collaborate with the operations team to ensure the accurate and timely delivery of products to customers. Provide input into product development and feedback from customers to improve the overall product offering. Problem-Solving & Conflict Resolution: Address customer complaints and issues effectively, striving for solutions that ensure customer satisfaction and retention. Act as an advocate for the customer within the company, working to resolve problems quickly and efficiently. Customer Feedback & Surveys: Implement and manage regular customer satisfaction surveys to gather feedback on products and services. Use customer insights to propose improvements to processes, products, and customer engagement strategies. Market Knowledge: Maintain a solid understanding of the industrial market, including trends, competitor activities, and customer expectations. Provide strategic insights to senior management based on market research and customer data. Customer Retention Strategies: Develop and execute strategies to enhance customer retention and satisfaction. Ensure that customers receive a high-quality experience from the first point of contact through to post-sales support. Key Performance Indicators (KPIs): Customer satisfaction scores (CSAT). Retention rates and repeat customer business. Timeliness of issue resolution (response and resolution time). Sales growth with existing customers (cross-sell and upsell). Accuracy and completeness of customer data management. Customer feedback scores (through surveys and surveys response). Qualifications and Experience: Education: Bachelor’s degree in Business, Marketing, or a related field. Experience: Minimum of 5 years of experience in customer relationship management, preferably in the industrial market. Strong experience in advanced Excel and Google Sheets for data analysis, reporting, and tracking. Prior experience in handling large datasets, customer orders, and generating actionable insights from data. Skills and Competencies: Technical Skills: Advanced proficiency in Excel and Google Sheets (pivot tables, data analysis, and reporting). Customer Service Skills: Exceptional communication skills with a focus on problem-solving, relationship-building, and conflict resolution. Organizational Skills: Ability to handle multiple tasks and projects efficiently in a fast-paced environment. Analytical Thinking: Strong ability to interpret customer data and insights to propose actionable solutions. Market Knowledge: In-depth understanding of the industrial market and customer needs in this sector. Teamwork: Ability to collaborate across different departments to ensure customer success. Personal Attributes: Proactive and self-driven. Strong attention to detail and organizational skills. High level of professionalism with a customer-centric attitude. Excellent time management and multitasking abilities. Strong problem-solving capabilities. Why HR Steel Industries? At HR Steel Industries, we offer a collaborative environment where you can grow professionally and make a real impact. As part of our team, you'll have the opportunity to work on exciting projects, be part of an innovative culture, and contribute to the growth of a rapidly expanding organization. Application Process: Interested candidates are invited to submit their resume and cover letter detailing relevant experience to hr@hrsteel.com. Top of Form Bottom of Form Job Type: Full-time Pay: ₹25,000.00 - ₹40,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Language: English (Preferred) Work Location: In person Speak with the employer +91 9073347316
Job Title: Customer Relationship Manager (CRM) Location: Sankrail Industrial Park, Howrah, West Bengal Company Name: HR Steel Industries Department: Sales & Marketing Reports to: Director Company Overview: HR Steel Industries is a dynamic and rapidly growing organization committed to delivering exceptional products and services to our customers. With a focus on innovation, quality, and customer satisfaction, we foster a culture of teamwork, continuous improvement, and professional growth. As part of our ongoing expansion, we are seeking a talented and experienced Customer Relationship Manager (CRM) to join our team and help drive customer success and satisfaction. Job Purpose: The CRM will play a crucial role in managing customer relationships, understanding their needs, and ensuring long-term satisfaction with HR Steel Industries' products and services. The successful candidate will also work closely with the sales and operations teams to address customer concerns, maintain accurate data, and foster continuous improvement in customer service. Key Responsibilities: Customer Relationship Management: Build and maintain strong, long-lasting relationships with key customers, ensuring high levels of customer satisfaction and loyalty. Act as the primary point of contact for customer inquiries, concerns, and support requests, ensuring timely and effective resolution. Understand customer needs and provide tailored solutions to meet their requirements. Data Management & Reporting: Utilize advanced Excel and Google Sheets to manage customer data, track orders, and monitor key performance indicators (KPIs) related to customer satisfaction and product delivery. Prepare regular reports on customer activities, feedback, and sales performance for internal teams. Analyze customer trends, identify opportunities for improvement, and provide recommendations to enhance service delivery. Collaboration with Sales & Operations: Work closely with the sales team to identify opportunities for cross-selling and upselling products to existing customers. Collaborate with the operations team to ensure the accurate and timely delivery of products to customers. Provide input into product development and feedback from customers to improve the overall product offering. Problem-Solving & Conflict Resolution: Address customer complaints and issues effectively, striving for solutions that ensure customer satisfaction and retention. Act as an advocate for the customer within the company, working to resolve problems quickly and efficiently. Customer Feedback & Surveys: Implement and manage regular customer satisfaction surveys to gather feedback on products and services. Use customer insights to propose improvements to processes, products, and customer engagement strategies. Market Knowledge: Maintain a solid understanding of the industrial market, including trends, competitor activities, and customer expectations. Provide strategic insights to senior management based on market research and customer data. Customer Retention Strategies: Develop and execute strategies to enhance customer retention and satisfaction. Ensure that customers receive a high-quality experience from the first point of contact through to post-sales support. Key Performance Indicators (KPIs): Customer satisfaction scores (CSAT). Retention rates and repeat customer business. Timeliness of issue resolution (response and resolution time). Sales growth with existing customers (cross-sell and upsell). Accuracy and completeness of customer data management. Customer feedback scores (through surveys and surveys response). Qualifications and Experience: Education: Bachelor’s degree in Business, Marketing, or a related field. Experience: Minimum of 5 years of experience in customer relationship management, preferably in the industrial market. Strong experience in advanced Excel and Google Sheets for data analysis, reporting, and tracking. Prior experience in handling large datasets, customer orders, and generating actionable insights from data. Skills and Competencies: Technical Skills: Advanced proficiency in Excel and Google Sheets (pivot tables, data analysis, and reporting). Customer Service Skills: Exceptional communication skills with a focus on problem-solving, relationship-building, and conflict resolution. Organizational Skills: Ability to handle multiple tasks and projects efficiently in a fast-paced environment. Analytical Thinking: Strong ability to interpret customer data and insights to propose actionable solutions. Market Knowledge: In-depth understanding of the industrial market and customer needs in this sector. Teamwork: Ability to collaborate across different departments to ensure customer success. Personal Attributes: Proactive and self-driven. Strong attention to detail and organizational skills. High level of professionalism with a customer-centric attitude. Excellent time management and multitasking abilities. Strong problem-solving capabilities. Why HR Steel Industries? At HR Steel Industries, we offer a collaborative environment where you can grow professionally and make a real impact. As part of our team, you'll have the opportunity to work on exciting projects, be part of an innovative culture, and contribute to the growth of a rapidly expanding organization. Application Process: Interested candidates are invited to submit their resume and cover letter detailing relevant experience to hr@hrsteel.com. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹40,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Language: English (Preferred) Work Location: In person
Job Title : Electrician Location : Sankrail Industrial Park, Howrah, West Bengal Company : HR Steel Industries Pvt Ltd Experience : 4-5 years in plant electrical maintenance role Employment Type : Full-time Company Overview: HR Steel Industries is a dynamic and rapidly growing organization committed to delivering exceptional products to our customers. We foster a culture of innovation, teamwork, and professional growth, and we believe in providing our employees with opportunities for continuous learning and development. Job Pupose: We are seeking a skilled and experienced Electrician to join our team. The ideal candidate will have at least 5 years of experience in electrical installation, maintenance, and repair, particularly in a plant environment. The Electrician will be responsible for ensuring the smooth operation of electrical systems and performing maintenance work in a safe and efficient manner. Key Responsibilities : Motor Connections : Good knowledge in connecting different types of motors and ensuring their proper functionality. Star Delta Connection : Proficiency in Star Delta motor connections and understanding of motor control systems. Overhead Crane Maintenance : Responsible for the upkeep and maintenance of overhead cranes and their electrical components. Amperage Parameters : Monitor and ensure correct amperage levels for various electrical equipment and machinery. Earthing Checks : Perform regular earthing checks to ensure electrical systems are safe and properly grounded. Wire Sizing : Good understanding of various wire sizes and their applications in electrical installations. Electrical Testing : Test electrical systems and components for functionality, safety, and adherence to industry standards. Fuses : Knowledge of fuses, their ratings, and troubleshooting electrical issues related to fuses. Qualifications & Skills : Experience : Minimum of 5 years of experience as an Electrician in a plant or industrial environment. Education : Diploma in Electrical Engineering or equivalent. Certifications : Holding a valid Electrician License. Technical Skills : Familiarity with motor control systems, including Star Delta connections. Proficiency in electrical system testing, troubleshooting, and repair. Knowledge of electrical safety practices, wiring standards, and electrical codes. Physical Requirements : Ability to work in tight or confined spaces. Comfortable working at heights or in challenging environments such as plant floors and machinery areas. Why Join Us? Competitive salary and benefits package. Opportunities for career growth and professional development in a fast-paced, expanding company. Supportive and team-oriented work environment. How to Apply : If you are ready to take on a key role in maintaining electrical systems and ensuring smooth plant operations, we’d love to hear from you! Apply here: hr@hrsteel.com Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person
Minimum 5 yrs experience Electrician Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person
Minimum 5 yrs experience Electrician Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person
Job Title : Executive Assistant Department : Management Location : Sankrail Industrial Park, Howrah, West Bengal Employment Type : Full-Time Minimum Experience : 5 years in a similar field Company Overview: HR Steel Industries is a dynamic and rapidly growing organization committed to delivering exceptional products to our customers. We foster a culture of innovation, teamwork, and professional growth, where employees can excel and contribute to the company's success. Job Purpose: The Executive Assistant will be responsible for supporting the Director in managing their daily schedule and overseeing various operational aspects. This includes monitoring team targets, collaborating with different departments, and ensuring efficient administrative operations. Key Responsibilities : Schedule Management Manage and maintain the Director's daily calendar, ensuring effective time management and prioritization of tasks. Operational Oversight Monitor and supervise all operational activities to ensure efficiency and adherence to targets. Collaborate closely with production and marketing teams to track and achieve their respective targets. Department Collaboration Facilitate effective communication and collaboration across cross-functional departments and other functional areas as needed. Administrative Support Provide administrative support including drafting correspondence, preparing presentations, and organizing meetings. Information Management Maintain confidential records and files, ensuring accuracy and accessibility as required. Reporting Prepare reports, presentations, and analyses as directed by the Director. Qualifications & Skills : Minimum of 5 years of experience in an executive assistant or similar role. Strong organizational skills and attention to detail. Ability to manage multiple tasks simultaneously while maintaining high standards of accuracy. Proactive and able to anticipate the needs of the Director and teams. Strong communication and interpersonal skills, with the ability to work across departments effectively. Personal Attributes : Proactive : Takes initiative and anticipates needs. Confidentiality : Demonstrates discretion and handles confidential information appropriately. Team Player : Works effectively within a team and across departments. Problem-Solving Skills : Ability to identify issues and implement effective solutions. Why Join Us? Competitive salary and benefits package. Opportunities for career growth and professional development in a fast-paced and dynamic industrial environment. A collaborative and supportive work culture that values innovation and teamwork. How to Apply : If you are ready to make a significant impact and have the required experience and skills, please send your resume and cover letter Job Types: Full-time, Permanent Pay: ₹11,642.61 - ₹33,651.12 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Language: English (Preferred) Work Location: In person
Job Title : Executive Assistant Department : Management Location : Sankrail Industrial Park, Howrah, West Bengal Employment Type : Full-Time Minimum Experience : 5 years in a similar field Company Overview: HR Steel Industries is a dynamic and rapidly growing organization committed to delivering exceptional products to our customers. We foster a culture of innovation, teamwork, and professional growth, where employees can excel and contribute to the company's success. Job Purpose: The Executive Assistant will be responsible for supporting the Director in managing their daily schedule and overseeing various operational aspects. This includes monitoring team targets, collaborating with different departments, and ensuring efficient administrative operations. Key Responsibilities : Schedule Management Manage and maintain the Director's daily calendar, ensuring effective time management and prioritization of tasks. Operational Oversight Monitor and supervise all operational activities to ensure efficiency and adherence to targets. Collaborate closely with production and marketing teams to track and achieve their respective targets. Department Collaboration Facilitate effective communication and collaboration across cross-functional departments and other functional areas as needed. Administrative Support Provide administrative support including drafting correspondence, preparing presentations, and organizing meetings. Information Management Maintain confidential records and files, ensuring accuracy and accessibility as required. Reporting Prepare reports, presentations, and analyses as directed by the Director. Qualifications & Skills : Minimum of 5 years of experience in an executive assistant or similar role. Strong organizational skills and attention to detail. Ability to manage multiple tasks simultaneously while maintaining high standards of accuracy. Proactive and able to anticipate the needs of the Director and teams. Strong communication and interpersonal skills, with the ability to work across departments effectively. Personal Attributes : Proactive : Takes initiative and anticipates needs. Confidentiality : Demonstrates discretion and handles confidential information appropriately. Team Player : Works effectively within a team and across departments. Problem-Solving Skills : Ability to identify issues and implement effective solutions. Why Join Us? Competitive salary and benefits package. Opportunities for career growth and professional development in a fast-paced and dynamic industrial environment. A collaborative and supportive work culture that values innovation and teamwork. How to Apply : If you are ready to make a significant impact and have the required experience and skills, please send your resume and cover letter Job Types: Full-time, Permanent Pay: ₹11,642.61 - ₹33,651.12 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Language: English (Preferred) Work Location: In person
Job Title: Customer Relationship Manager (CRM) Location: Sankrail Industrial Park, Howrah, West Bengal Company Name: HR Steel Industries Department: Sales & Marketing Reports to: Director Company Overview: HR Steel Industries is a dynamic and rapidly growing organization committed to delivering exceptional products and services to our customers. With a focus on innovation, quality, and customer satisfaction, we foster a culture of teamwork, continuous improvement, and professional growth. As part of our ongoing expansion, we are seeking a talented and experienced Customer Relationship Manager (CRM) to join our team and help drive customer success and satisfaction. Job Purpose: The CRM will play a crucial role in managing customer relationships, understanding their needs, and ensuring long-term satisfaction with HR Steel Industries' products and services. The successful candidate will also work closely with the sales and operations teams to address customer concerns, maintain accurate data, and foster continuous improvement in customer service. Key Responsibilities: Customer Relationship Management: Build and maintain strong, long-lasting relationships with key customers, ensuring high levels of customer satisfaction and loyalty. Act as the primary point of contact for customer inquiries, concerns, and support requests, ensuring timely and effective resolution. Understand customer needs and provide tailored solutions to meet their requirements. Data Management & Reporting: Utilize advanced Excel and Google Sheets to manage customer data, track orders, and monitor key performance indicators (KPIs) related to customer satisfaction and product delivery. Prepare regular reports on customer activities, feedback, and sales performance for internal teams. Analyze customer trends, identify opportunities for improvement, and provide recommendations to enhance service delivery. Collaboration with Sales & Operations: Work closely with the sales team to identify opportunities for cross-selling and upselling products to existing customers. Collaborate with the operations team to ensure the accurate and timely delivery of products to customers. Provide input into product development and feedback from customers to improve the overall product offering. Problem-Solving & Conflict Resolution: Address customer complaints and issues effectively, striving for solutions that ensure customer satisfaction and retention. Act as an advocate for the customer within the company, working to resolve problems quickly and efficiently. Customer Feedback & Surveys: Implement and manage regular customer satisfaction surveys to gather feedback on products and services. Use customer insights to propose improvements to processes, products, and customer engagement strategies. Market Knowledge: Maintain a solid understanding of the industrial market, including trends, competitor activities, and customer expectations. Provide strategic insights to senior management based on market research and customer data. Customer Retention Strategies: Develop and execute strategies to enhance customer retention and satisfaction. Ensure that customers receive a high-quality experience from the first point of contact through to post-sales support. Key Performance Indicators (KPIs): Customer satisfaction scores (CSAT). Retention rates and repeat customer business. Timeliness of issue resolution (response and resolution time). Sales growth with existing customers (cross-sell and upsell). Accuracy and completeness of customer data management. Customer feedback scores (through surveys and surveys response). Qualifications and Experience: Education: Bachelor’s degree in Business, Marketing, or a related field. Experience: Minimum of 5 years of experience in customer relationship management, preferably in the industrial market. Strong experience in advanced Excel and Google Sheets for data analysis, reporting, and tracking. Prior experience in handling large datasets, customer orders, and generating actionable insights from data. Skills and Competencies: Technical Skills: Advanced proficiency in Excel and Google Sheets (pivot tables, data analysis, and reporting). Customer Service Skills: Exceptional communication skills with a focus on problem-solving, relationship-building, and conflict resolution. Organizational Skills: Ability to handle multiple tasks and projects efficiently in a fast-paced environment. Analytical Thinking: Strong ability to interpret customer data and insights to propose actionable solutions. Market Knowledge: In-depth understanding of the industrial market and customer needs in this sector. Teamwork: Ability to collaborate across different departments to ensure customer success. Personal Attributes: Proactive and self-driven. Strong attention to detail and organizational skills. High level of professionalism with a customer-centric attitude. Excellent time management and multitasking abilities. Strong problem-solving capabilities. Why HR Steel Industries? At HR Steel Industries, we offer a collaborative environment where you can grow professionally and make a real impact. As part of our team, you'll have the opportunity to work on exciting projects, be part of an innovative culture, and contribute to the growth of a rapidly expanding organization. Application Process: Interested candidates are invited to submit their resume and cover letter detailing relevant experience to hr@hrsteel.com. Job Types: Full-time, Permanent Pay: ₹8,676.38 - ₹26,739.38 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Language: English (Preferred) Work Location: In person Speak with the employer +91 9073347316
Job Title: Customer Relationship Manager (CRM) Location: Sankrail Industrial Park, Howrah, West Bengal Company Name: HR Steel Industries Department: Sales & Marketing Reports to: Director Company Overview: HR Steel Industries is a dynamic and rapidly growing organization committed to delivering exceptional products and services to our customers. With a focus on innovation, quality, and customer satisfaction, we foster a culture of teamwork, continuous improvement, and professional growth. As part of our ongoing expansion, we are seeking a talented and experienced Customer Relationship Manager (CRM) to join our team and help drive customer success and satisfaction. Job Purpose: The CRM will play a crucial role in managing customer relationships, understanding their needs, and ensuring long-term satisfaction with HR Steel Industries' products and services. The successful candidate will also work closely with the sales and operations teams to address customer concerns, maintain accurate data, and foster continuous improvement in customer service. Key Responsibilities: Customer Relationship Management: Build and maintain strong, long-lasting relationships with key customers, ensuring high levels of customer satisfaction and loyalty. Act as the primary point of contact for customer inquiries, concerns, and support requests, ensuring timely and effective resolution. Understand customer needs and provide tailored solutions to meet their requirements. Data Management & Reporting: Utilize advanced Excel and Google Sheets to manage customer data, track orders, and monitor key performance indicators (KPIs) related to customer satisfaction and product delivery. Prepare regular reports on customer activities, feedback, and sales performance for internal teams. Analyze customer trends, identify opportunities for improvement, and provide recommendations to enhance service delivery. Collaboration with Sales & Operations: Work closely with the sales team to identify opportunities for cross-selling and upselling products to existing customers. Collaborate with the operations team to ensure the accurate and timely delivery of products to customers. Provide input into product development and feedback from customers to improve the overall product offering. Problem-Solving & Conflict Resolution: Address customer complaints and issues effectively, striving for solutions that ensure customer satisfaction and retention. Act as an advocate for the customer within the company, working to resolve problems quickly and efficiently. Customer Feedback & Surveys: Implement and manage regular customer satisfaction surveys to gather feedback on products and services. Use customer insights to propose improvements to processes, products, and customer engagement strategies. Market Knowledge: Maintain a solid understanding of the industrial market, including trends, competitor activities, and customer expectations. Provide strategic insights to senior management based on market research and customer data. Customer Retention Strategies: Develop and execute strategies to enhance customer retention and satisfaction. Ensure that customers receive a high-quality experience from the first point of contact through to post-sales support. Key Performance Indicators (KPIs): Customer satisfaction scores (CSAT). Retention rates and repeat customer business. Timeliness of issue resolution (response and resolution time). Sales growth with existing customers (cross-sell and upsell). Accuracy and completeness of customer data management. Customer feedback scores (through surveys and surveys response). Qualifications and Experience: Education: Bachelor’s degree in Business, Marketing, or a related field. Experience: Minimum of 5 years of experience in customer relationship management, preferably in the industrial market. Strong experience in advanced Excel and Google Sheets for data analysis, reporting, and tracking. Prior experience in handling large datasets, customer orders, and generating actionable insights from data. Skills and Competencies: Technical Skills: Advanced proficiency in Excel and Google Sheets (pivot tables, data analysis, and reporting). Customer Service Skills: Exceptional communication skills with a focus on problem-solving, relationship-building, and conflict resolution. Organizational Skills: Ability to handle multiple tasks and projects efficiently in a fast-paced environment. Analytical Thinking: Strong ability to interpret customer data and insights to propose actionable solutions. Market Knowledge: In-depth understanding of the industrial market and customer needs in this sector. Teamwork: Ability to collaborate across different departments to ensure customer success. Personal Attributes: Proactive and self-driven. Strong attention to detail and organizational skills. High level of professionalism with a customer-centric attitude. Excellent time management and multitasking abilities. Strong problem-solving capabilities. Why HR Steel Industries? At HR Steel Industries, we offer a collaborative environment where you can grow professionally and make a real impact. As part of our team, you'll have the opportunity to work on exciting projects, be part of an innovative culture, and contribute to the growth of a rapidly expanding organization. Application Process: Interested candidates are invited to submit their resume and cover letter detailing relevant experience to hr@hrsteel.com. Job Types: Full-time, Permanent Pay: ₹8,676.38 - ₹26,739.38 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Language: English (Preferred) Work Location: In person Speak with the employer +91 9073347316
Job Title: Sales Coordinator Location: Sankrail Industrial Park, Howrah, West Bengal Company Name: HR Steel Industries Department: Sales & Marketing Reports to: Director Company Overview: HR Steel Industries is a dynamic and rapidly growing organization committed to delivering exceptional products and services to our customers. With a focus on innovation, quality, and customer satisfaction, we foster a culture of teamwork, continuous improvement, and professional growth. As part of our ongoing expansion, we are seeking a talented and experienced Customer Relationship Manager (CRM) to join our team and help drive customer success and satisfaction. Job Purpose: The CRM will play a crucial role in managing customer relationships, understanding their needs, and ensuring long-term satisfaction with HR Steel Industries' products and services. The successful candidate will also work closely with the sales and operations teams to address customer concerns, maintain accurate data, and foster continuous improvement in customer service. Key Responsibilities: Customer Relationship Management: Build and maintain strong, long-lasting relationships with key customers, ensuring high levels of customer satisfaction and loyalty. Act as the primary point of contact for customer inquiries, concerns, and support requests, ensuring timely and effective resolution. Understand customer needs and provide tailored solutions to meet their requirements. Data Management & Reporting: Utilize advanced Excel and Google Sheets to manage customer data, track orders, and monitor key performance indicators (KPIs) related to customer satisfaction and product delivery. Prepare regular reports on customer activities, feedback, and sales performance for internal teams. Analyze customer trends, identify opportunities for improvement, and provide recommendations to enhance service delivery. Collaboration with Sales & Operations: Work closely with the sales team to identify opportunities for cross-selling and upselling products to existing customers. Collaborate with the operations team to ensure the accurate and timely delivery of products to customers. Provide input into product development and feedback from customers to improve the overall product offering. Problem-Solving & Conflict Resolution: Address customer complaints and issues effectively, striving for solutions that ensure customer satisfaction and retention. Act as an advocate for the customer within the company, working to resolve problems quickly and efficiently. Customer Feedback & Surveys: Implement and manage regular customer satisfaction surveys to gather feedback on products and services. Use customer insights to propose improvements to processes, products, and customer engagement strategies. Market Knowledge: Maintain a solid understanding of the industrial market, including trends, competitor activities, and customer expectations. Provide strategic insights to senior management based on market research and customer data. Customer Retention Strategies: Develop and execute strategies to enhance customer retention and satisfaction. Ensure that customers receive a high-quality experience from the first point of contact through to post-sales support. Key Performance Indicators (KPIs): Customer satisfaction scores (CSAT). Retention rates and repeat customer business. Timeliness of issue resolution (response and resolution time). Sales growth with existing customers (cross-sell and upsell). Accuracy and completeness of customer data management. Customer feedback scores (through surveys and surveys response). Qualifications and Experience: Education: Bachelor’s degree in Business, Marketing, or a related field. Experience: Minimum of 5 years of experience in customer relationship management, preferably in the industrial market. Strong experience in advanced Excel and Google Sheets for data analysis, reporting, and tracking. Prior experience in handling large datasets, customer orders, and generating actionable insights from data. Skills and Competencies: Technical Skills: Advanced proficiency in Excel and Google Sheets (pivot tables, data analysis, and reporting). Customer Service Skills: Exceptional communication skills with a focus on problem-solving, relationship-building, and conflict resolution. Organizational Skills: Ability to handle multiple tasks and projects efficiently in a fast-paced environment. Analytical Thinking: Strong ability to interpret customer data and insights to propose actionable solutions. Market Knowledge: In-depth understanding of the industrial market and customer needs in this sector. Teamwork: Ability to collaborate across different departments to ensure customer success. Personal Attributes: Proactive and self-driven. Strong attention to detail and organizational skills. High level of professionalism with a customer-centric attitude. Excellent time management and multitasking abilities. Strong problem-solving capabilities. Why HR Steel Industries? At HR Steel Industries, we offer a collaborative environment where you can grow professionally and make a real impact. As part of our team, you'll have the opportunity to work on exciting projects, be part of an innovative culture, and contribute to the growth of a rapidly expanding organization. Application Process: Interested candidates are invited to submit their resume and cover letter detailing relevant experience to hr@hrsteel.com. Job Type: Full-time Pay: ₹8,658.17 - ₹27,644.59 per month Benefits: Provident Fund Compensation Package: Performance bonus Yearly bonus Schedule: Day shift Work Location: In person Speak with the employer +91 9073347316
Job Title: Sales Coordinator Location: Sankrail Industrial Park, Howrah, West Bengal Company Name: HR Steel Industries Department: Sales & Marketing Reports to: Director Company Overview: HR Steel Industries is a dynamic and rapidly growing organization committed to delivering exceptional products and services to our customers. With a focus on innovation, quality, and customer satisfaction, we foster a culture of teamwork, continuous improvement, and professional growth. As part of our ongoing expansion, we are seeking a talented and experienced Customer Relationship Manager (CRM) to join our team and help drive customer success and satisfaction. Job Purpose: The CRM will play a crucial role in managing customer relationships, understanding their needs, and ensuring long-term satisfaction with HR Steel Industries' products and services. The successful candidate will also work closely with the sales and operations teams to address customer concerns, maintain accurate data, and foster continuous improvement in customer service. Key Responsibilities: Customer Relationship Management: Build and maintain strong, long-lasting relationships with key customers, ensuring high levels of customer satisfaction and loyalty. Act as the primary point of contact for customer inquiries, concerns, and support requests, ensuring timely and effective resolution. Understand customer needs and provide tailored solutions to meet their requirements. Data Management & Reporting: Utilize advanced Excel and Google Sheets to manage customer data, track orders, and monitor key performance indicators (KPIs) related to customer satisfaction and product delivery. Prepare regular reports on customer activities, feedback, and sales performance for internal teams. Analyze customer trends, identify opportunities for improvement, and provide recommendations to enhance service delivery. Collaboration with Sales & Operations: Work closely with the sales team to identify opportunities for cross-selling and upselling products to existing customers. Collaborate with the operations team to ensure the accurate and timely delivery of products to customers. Provide input into product development and feedback from customers to improve the overall product offering. Problem-Solving & Conflict Resolution: Address customer complaints and issues effectively, striving for solutions that ensure customer satisfaction and retention. Act as an advocate for the customer within the company, working to resolve problems quickly and efficiently. Customer Feedback & Surveys: Implement and manage regular customer satisfaction surveys to gather feedback on products and services. Use customer insights to propose improvements to processes, products, and customer engagement strategies. Market Knowledge: Maintain a solid understanding of the industrial market, including trends, competitor activities, and customer expectations. Provide strategic insights to senior management based on market research and customer data. Customer Retention Strategies: Develop and execute strategies to enhance customer retention and satisfaction. Ensure that customers receive a high-quality experience from the first point of contact through to post-sales support. Key Performance Indicators (KPIs): Customer satisfaction scores (CSAT). Retention rates and repeat customer business. Timeliness of issue resolution (response and resolution time). Sales growth with existing customers (cross-sell and upsell). Accuracy and completeness of customer data management. Customer feedback scores (through surveys and surveys response). Qualifications and Experience: Education: Bachelor’s degree in Business, Marketing, or a related field. Experience: Minimum of 5 years of experience in customer relationship management, preferably in the industrial market. Strong experience in advanced Excel and Google Sheets for data analysis, reporting, and tracking. Prior experience in handling large datasets, customer orders, and generating actionable insights from data. Skills and Competencies: Technical Skills: Advanced proficiency in Excel and Google Sheets (pivot tables, data analysis, and reporting). Customer Service Skills: Exceptional communication skills with a focus on problem-solving, relationship-building, and conflict resolution. Organizational Skills: Ability to handle multiple tasks and projects efficiently in a fast-paced environment. Analytical Thinking: Strong ability to interpret customer data and insights to propose actionable solutions. Market Knowledge: In-depth understanding of the industrial market and customer needs in this sector. Teamwork: Ability to collaborate across different departments to ensure customer success. Personal Attributes: Proactive and self-driven. Strong attention to detail and organizational skills. High level of professionalism with a customer-centric attitude. Excellent time management and multitasking abilities. Strong problem-solving capabilities. Why HR Steel Industries? At HR Steel Industries, we offer a collaborative environment where you can grow professionally and make a real impact. As part of our team, you'll have the opportunity to work on exciting projects, be part of an innovative culture, and contribute to the growth of a rapidly expanding organization. Application Process: Interested candidates are invited to submit their resume and cover letter detailing relevant experience to hr@hrsteel.com. Job Types: Full-time, Permanent Pay: ₹8,658.17 - ₹27,644.59 per month Benefits: Provident Fund Compensation Package: Performance bonus Yearly bonus Schedule: Day shift Work Location: In person
Job Title : Executive Assistant Department : Management Location : Sankrail Industrial Park, Howrah, West Bengal Employment Type : Full-Time Minimum Experience : 5 years in a similar field Company Overview: HR Steel Industries is a dynamic and rapidly growing organization committed to delivering exceptional products to our customers. We foster a culture of innovation, teamwork, and professional growth, where employees can excel and contribute to the company's success. Job Purpose: The Executive Assistant will be responsible for supporting the Director in managing their daily schedule and overseeing various operational aspects. This includes monitoring team targets, collaborating with different departments, and ensuring efficient administrative operations. Key Responsibilities : Schedule Management Manage and maintain the Director's daily calendar, ensuring effective time management and prioritization of tasks. Operational Oversight Monitor and supervise all operational activities to ensure efficiency and adherence to targets. Collaborate closely with production and marketing teams to track and achieve their respective targets. Department Collaboration Facilitate effective communication and collaboration across cross-functional departments and other functional areas as needed. Administrative Support Provide administrative support including drafting correspondence, preparing presentations, and organizing meetings. Information Management Maintain confidential records and files, ensuring accuracy and accessibility as required. Reporting Prepare reports, presentations, and analyses as directed by the Director. Qualifications & Skills : Minimum of 5 years of experience in an executive assistant or similar role. Strong organizational skills and attention to detail. Ability to manage multiple tasks simultaneously while maintaining high standards of accuracy. Proactive and able to anticipate the needs of the Director and teams. Strong communication and interpersonal skills, with the ability to work across departments effectively. Personal Attributes : Proactive : Takes initiative and anticipates needs. Confidentiality : Demonstrates discretion and handles confidential information appropriately. Team Player : Works effectively within a team and across departments. Problem-Solving Skills : Ability to identify issues and implement effective solutions. Why Join Us? Competitive salary and benefits package. Opportunities for career growth and professional development in a fast-paced and dynamic industrial environment. A collaborative and supportive work culture that values innovation and teamwork. How to Apply : If you are ready to make a significant impact and have the required experience and skills, please send your resume and cover letter to hr@hrsteel.com . Job Type: Full-time Pay: ₹11,688.02 - ₹33,731.17 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Language: English (Preferred) Work Location: In person
Job Title : Executive Assistant Department : Management Location : Sankrail Industrial Park, Howrah, West Bengal Employment Type : Full-Time Minimum Experience : 5 years in a similar field Company Overview: HR Steel Industries is a dynamic and rapidly growing organization committed to delivering exceptional products to our customers. We foster a culture of innovation, teamwork, and professional growth, where employees can excel and contribute to the company's success. Job Purpose: The Executive Assistant will be responsible for supporting the Director in managing their daily schedule and overseeing various operational aspects. This includes monitoring team targets, collaborating with different departments, and ensuring efficient administrative operations. Key Responsibilities : Schedule Management Manage and maintain the Director's daily calendar, ensuring effective time management and prioritization of tasks. Operational Oversight Monitor and supervise all operational activities to ensure efficiency and adherence to targets. Collaborate closely with production and marketing teams to track and achieve their respective targets. Department Collaboration Facilitate effective communication and collaboration across cross-functional departments and other functional areas as needed. Administrative Support Provide administrative support including drafting correspondence, preparing presentations, and organizing meetings. Information Management Maintain confidential records and files, ensuring accuracy and accessibility as required. Reporting Prepare reports, presentations, and analyses as directed by the Director. Qualifications & Skills : Minimum of 5 years of experience in an executive assistant or similar role. Strong organizational skills and attention to detail. Ability to manage multiple tasks simultaneously while maintaining high standards of accuracy. Proactive and able to anticipate the needs of the Director and teams. Strong communication and interpersonal skills, with the ability to work across departments effectively. Personal Attributes : Proactive : Takes initiative and anticipates needs. Confidentiality : Demonstrates discretion and handles confidential information appropriately. Team Player : Works effectively within a team and across departments. Problem-Solving Skills : Ability to identify issues and implement effective solutions. Why Join Us? Competitive salary and benefits package. Opportunities for career growth and professional development in a fast-paced and dynamic industrial environment. A collaborative and supportive work culture that values innovation and teamwork. How to Apply : If you are ready to make a significant impact and have the required experience and skills, please send your resume and cover letter to hr@hrsteel.com . Job Type: Full-time Pay: ₹11,688.02 - ₹33,731.17 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Language: English (Preferred) Work Location: In person
Job Title : Executive Assistant Department : Management Location : Sankrail Industrial Park, Howrah, West Bengal Employment Type : Full-Time Minimum Experience :1 year in a similar field Company Overview: HR Steel Industries is a dynamic and rapidly growing organization committed to delivering exceptional products to our customers. We foster a culture of innovation, teamwork, and professional growth, where employees can excel and contribute to the company's success. Job Purpose: The Executive Assistant will be responsible for supporting the Director in managing their daily schedule and overseeing various operational aspects. This includes monitoring team targets, collaborating with different departments, and ensuring efficient administrative operations. Key Responsibilities : Schedule Management Manage and maintain the Director's daily calendar, ensuring effective time management and prioritization of tasks. Operational Oversight Monitor and supervise all operational activities to ensure efficiency and adherence to targets. Collaborate closely with production and marketing teams to track and achieve their respective targets. Department Collaboration Facilitate effective communication and collaboration across cross-functional departments and other functional areas as needed. Administrative Support Provide administrative support including drafting correspondence, preparing presentations, and organizing meetings. Information Management Maintain confidential records and files, ensuring accuracy and accessibility as required. Reporting Prepare reports, presentations, and analyses as directed by the Director. Qualifications & Skills : Minimum of 5 years of experience in an executive assistant or similar role. Strong organizational skills and attention to detail. Ability to manage multiple tasks simultaneously while maintaining high standards of accuracy. Proactive and able to anticipate the needs of the Director and teams. Strong communication and interpersonal skills, with the ability to work across departments effectively. Personal Attributes : Proactive : Takes initiative and anticipates needs. Confidentiality : Demonstrates discretion and handles confidential information appropriately. Team Player : Works effectively within a team and across departments. Problem-Solving Skills : Ability to identify issues and implement effective solutions. Why Join Us? Competitive salary and benefits package. Opportunities for career growth and professional development in a fast-paced and dynamic industrial environment. A collaborative and supportive work culture that values innovation and teamwork. How to Apply : If you are ready to make a significant impact and have the required experience and skills, please send your resume and cover letter to hr@hrsteel.com . Job Type: Full-time Pay: ₹11,688.02 - ₹33,731.17 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Language: English (Preferred) Work Location: In person
Job Title : Executive Assistant Department : Management Location : Sankrail Industrial Park, Howrah, West Bengal Employment Type : Full-Time Minimum Experience :1 year in a similar field Company Overview: HR Steel Industries is a dynamic and rapidly growing organization committed to delivering exceptional products to our customers. We foster a culture of innovation, teamwork, and professional growth, where employees can excel and contribute to the company's success. Job Purpose: The Executive Assistant will be responsible for supporting the Director in managing their daily schedule and overseeing various operational aspects. This includes monitoring team targets, collaborating with different departments, and ensuring efficient administrative operations. Key Responsibilities : Schedule Management Manage and maintain the Director's daily calendar, ensuring effective time management and prioritization of tasks. Operational Oversight Monitor and supervise all operational activities to ensure efficiency and adherence to targets. Collaborate closely with production and marketing teams to track and achieve their respective targets. Department Collaboration Facilitate effective communication and collaboration across cross-functional departments and other functional areas as needed. Administrative Support Provide administrative support including drafting correspondence, preparing presentations, and organizing meetings. Information Management Maintain confidential records and files, ensuring accuracy and accessibility as required. Reporting Prepare reports, presentations, and analyses as directed by the Director. Qualifications & Skills : Minimum of 5 years of experience in an executive assistant or similar role. Strong organizational skills and attention to detail. Ability to manage multiple tasks simultaneously while maintaining high standards of accuracy. Proactive and able to anticipate the needs of the Director and teams. Strong communication and interpersonal skills, with the ability to work across departments effectively. Personal Attributes : Proactive : Takes initiative and anticipates needs. Confidentiality : Demonstrates discretion and handles confidential information appropriately. Team Player : Works effectively within a team and across departments. Problem-Solving Skills : Ability to identify issues and implement effective solutions. Why Join Us? Competitive salary and benefits package. Opportunities for career growth and professional development in a fast-paced and dynamic industrial environment. A collaborative and supportive work culture that values innovation and teamwork. How to Apply : If you are ready to make a significant impact and have the required experience and skills, please send your resume and cover letter to hr@hrsteel.com . Job Type: Full-time Pay: ₹11,688.02 - ₹33,731.17 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Language: English (Preferred) Work Location: In person
The Executive Assistant will provide high-level administrative support to the Director in managing the day-to-day operations of the organization. This includes tasks such as scheduling meetings, maintaining the director's calendar, preparing correspondence, coordinating travel arrangements, and other related functions. The ideal candidate should have 3-5 years of experience working as an assistant or secretary to the Managing Director of a company. This position requires a female candidate, preferably married, and should have graduated from a secretarial college. The candidate should possess strong working knowledge of Google Sheets, delegation sheets, and must excel in follow-up skills, which is a critical requirement for the role. Proficiency in MS Office, especially in Excel and Word, along with good command over the English language and shorthand skills are essential. As an Executive Assistant, you will be expected to work full-time during day shifts, with the possibility of a yearly bonus. A Bachelor's degree is preferred, and a minimum of 2 years of total work experience is required. Fluency in English is a must. If you meet the qualifications and possess the necessary skills, please send your CV to hr@hrsteel.com. The application deadline is 30/04/2025, and the expected start date is 19/04/2025.,
You will be working as a Plant Supervisor at HR Steel Industries Pvt Ltd located in Sankrail Industrial Park. With 5-6 years of experience in plant operations or a similar supervisory role, you will play a crucial role in overseeing the daily operations of the manufacturing/production facility. Your responsibilities will include planning and monitoring production schedules, optimizing resource allocation, supervising and motivating a team of plant workmen/labors, ensuring quality control, coordinating maintenance activities, and preparing operational reports for management using Google Sheets. To excel in this role, you should hold a Bachelors degree/Diploma in Mechanical Engineering, have proven experience in plant operations or supervisory roles in a mechanical manufacturing setup, possess strong leadership and team management skills, and exhibit effective communication and interpersonal skills. HR Steel Industries offers a competitive salary, opportunities for career growth, and professional development. If you are ready to lead and drive operational excellence, we encourage you to apply for this full-time position by sending your application to hr@hrsteel.com. Your work schedule will be during the day shift, and benefits such as Provident Fund, performance bonuses, yearly bonuses, and a supportive work environment focused on teamwork, accountability, and continuous improvement await you at HR Steel Industries.,
As a Design Engineer (Mechanical) at our company located in Sankrail Industrial Park, Howrah, you will play a crucial role in developing innovative designs and mechanical components using your expertise in SolidWorks. Your responsibilities will include creating detailed 3D models, conducting design analysis, collaborating with cross-functional teams, and ensuring that all designs meet industry standards and regulations. Additionally, you will be involved in prototype development, testing, and optimization for manufacturability, cost, and quality control. Your technical support during production stages will be instrumental in ensuring the success of our projects. To excel in this role, you should have a Bachelor's degree in Mechanical Engineering or a related field along with a minimum of 5 years of hands-on experience in mechanical design. Proficiency in SolidWorks is a must, as well as a strong understanding of mechanical design principles, materials, and manufacturing processes. Knowledge of Geometric Dimensioning and Tolerancing (GD&T) will be beneficial for this position. We offer a competitive salary and benefits package, along with opportunities for career growth and professional development in our rapidly growing company. You will be part of a collaborative and supportive work environment that values teamwork and communication. If you are ready to take on a leadership role and drive operational excellence, we encourage you to apply for this full-time position. In this role, you will be working day shifts at our in-person location. Additionally, you will be eligible for benefits such as Provident Fund, performance bonuses, and yearly bonuses. If you are passionate about mechanical design and eager to contribute to our projects, we would love to hear from you. Apply now by sending your resume to hr@hrsteel.com.,