Key Responsibilities Customer Interaction: Handle inquiries, complaints, and feedback via phone, email, and other channels, ensuring prompt and satisfactory responses. Lead & Data Management: Nurture leads, make follow-up calls, manage data within the CRM system, and update customer profiles. Relationship Building: Develop and maintain strong, lasting relationships with existing and potential clients. Cross-functional Collaboration: Work with Sales, Marketing, and Operations to align strategies and improve the overall customer experience. Strategy & Analysis: Analyze customer data to identify trends, provide reports, and implement customer retention and growth strategies (upselling/cross-selling). Campaign Execution: Support and execute marketing campaigns, track results, and provide insights to management. Essential Skills & Qualifications Experience: Previous experience in customer service, call centers, or CRM software. Software: Proficiency with CRM tools (e.g., Salesforce, SAP). Soft Skills: Excellent communication, active listening, problem-solving, and relationship-building skills. Education: Often a degree in Business, Marketing, or Communications, though experience is key. Job Type: Full-time Pay: ₹15,000.00 - ₹22,000.00 per month Ability to commute/relocate: Vaishali Nagar, Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Preferred) Experience: CRM Executive: 1 year (Required) Work Location: In person
To handle the day-to-day accounting function and ensure closing of books in time bound manner on periodic basis including periodic bank reconciliation, provisions/accruals, ledger scrutiny, vendor & employee payments, GST Invoicing etc Statutory compliance e.g. timely payment of TDS, Prof tax, PF, etc and periodic return filing. Preparation of data for filing GST & TDS returns and payment on a timely basis. To handle Tax audits & Tax assessments To assist in the preparation of monthly/quarterly financial results for Management review. Responsible for adherence to financial & accounting policies and operating procedures framed by the company. To assist Manager F&A in timely closure of all audits e.g. Statutory, Internal and Tax audits Timely booking & payments to Vendor. TDS reconciliation with 26 AS. Maintaining positive interpersonal relationships with team members and others by demonstrating productivity, initiative, flexibility, cooperation, and commitment to the success of F&A team. Job Type: Full-time Pay: ₹40,000.00 - ₹50,000.00 per month Ability to commute/relocate: Vaishali Nagar, Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Preferred) Experience: Finance and Accounting: 5 years (Required) Work Location: In person
Key Responsibilities Customer Interaction: Handle inquiries, complaints, and feedback via phone, email, and other channels, ensuring prompt and satisfactory responses. Lead & Data Management: Nurture leads, make follow-up calls, manage data within the CRM system, and update customer profiles. Relationship Building: Develop and maintain strong, lasting relationships with existing and potential clients. Cross-functional Collaboration: Work with Sales, Marketing, and Operations to align strategies and improve the overall customer experience. Strategy & Analysis: Analyze customer data to identify trends, provide reports, and implement customer retention and growth strategies (upselling/cross-selling). Campaign Execution: Support and execute marketing campaigns, track results, and provide insights to management. Essential Skills & Qualifications Experience: Previous experience in customer service, call centers, or CRM software. Software: Proficiency with CRM tools (e.g., Salesforce, SAP). Soft Skills: Excellent communication, active listening, problem-solving, and relationship-building skills. Education: Often a degree in Business, Marketing, or Communications, though experience is key. Job Type: Full-time Pay: ₹15,000.00 - ₹22,000.00 per month Ability to commute/relocate: Vaishali Nagar, Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Preferred) Experience: CRM Executive: 1 year (Required) Work Location: In person