The Customer Support Executive will be responsible for managing daily chargeback data and reports. This role involves maintaining accurate records in Excel/Google Sheets, preparing user-wise chargeback reports, and sharing consolidated updates with internal teams and senior management. The candidate should be detail-oriented, meet daily reporting timelines, and communicate effectively with users to resolve queries. Key Responsibilities Maintain and update daily chargeback records in Excel/Google Sheets. Prepare and share user-wise chargeback reports daily. Send consolidated chargeback reports to senior management. Ensure data accuracy, consistency, and timely delivery of reports. Communicate directly with users to share data and resolve queries. Required Skills Must-Have: Proficiency in Excel or Google Sheets (filters, formatting, basic formulas). Experience in operations, banking, payments, or chargeback support. Good communication skills and attention to detail. Good to Have: Basic SQL knowledge. Ability to manage multiple tasks accurately and on time. Job Types: Full-time, Permanent Pay: ₹9,767.71 - ₹32,350.20 per month Work Location: In person
The Customer Support Executive will be responsible for managing daily chargeback data and reports. This role involves maintaining accurate records in Excel/Google Sheets, preparing user-wise chargeback reports, and sharing consolidated updates with internal teams and senior management. The candidate should be detail-oriented, meet daily reporting timelines, and communicate effectively with users to resolve queries. Key Responsibilities Maintain and update daily chargeback records in Excel/Google Sheets. Prepare and share user-wise chargeback reports daily. Send consolidated chargeback reports to senior management. Ensure data accuracy, consistency, and timely delivery of reports. Communicate directly with users to share data and resolve queries. Required Skills Must-Have: Proficiency in Excel or Google Sheets (filters, formatting, basic formulas). Experience in operations, banking, payments, or chargeback support. Good communication skills and attention to detail. Good to Have: Basic SQL knowledge. Ability to manage multiple tasks accurately and on time. Job Types: Full-time, Permanent Pay: ₹9,767.71 - ₹32,350.20 per month Work Location: In person