The Front Office Executive serves managing day-to-day front desk operations and providing exceptional service to residents and visitors. In addition to administrative and customer service responsibilities, this role also involves handling the social media presence and promotional activities to enhance brand visibility and community engagement. Key Responsibilities Front Office & Administrative Duties Greet and assist residents, guests, and visitors with warmth and professionalism. Manage check-ins, check-outs, visitor logs, and resident records accurately. Handle phone calls, emails, and inquiries promptly and courteously. Coordinate with housekeeping, maintenance, and security teams for smooth operations. Maintain front desk files, billing records, and assist with basic accounting tasks. Address resident concerns and escalate issues to management as needed. Ensure the reception and common areas are always neat and welcoming. Social Media & Promotions Manage the hostel’s social media pages (Instagram, Facebook, etc.) and respond to online inquiries. Create and post engaging content — photos, stories, and updates — showcasing hostel life, facilities, and events. Coordinate digital promotions, festive campaigns, and special offers to attract new residents. Collaborate with management to plan and execute marketing strategies and offline events. Maintain a positive online reputation by encouraging feedback and reviews. Preferred Attributes Creative flair for photography, captions, and social media engagement. Empathetic, approachable, and well-suited for a women-centered environment. Responsible attitude with sensitivity to privacy and safety standards for residents.
The Caretaker will be responsible for the overall upkeep, maintenance, and smooth functioning of the building and premises. This role requires a responsible, disciplined, and hands-on individual with basic technical knowledge of electrical and plumbing work. The caretaker will also coordinate with vendors and service staff to ensure that all facilities are in proper working condition at all times. Key Responsibilities · Oversee the daily upkeep and maintenance of the building and surrounding areas. · Perform basic repair and maintenance tasks (electrical, plumbing, fittings, etc.). · Coordinate with electricians, plumbers, and other service providers for major repairs. · Supervise and assist housekeeping and security staff as required. · Ensure timely maintenance of water tanks, lighting, electrical systems, and safety equipment. · Monitor entry/exit of vendors and assist with material deliveries. · Maintain cleanliness and order in common areas, including parking, garden, and terrace. · Respond promptly to maintenance requests from residents or management. · Report any safety hazards, damages, or irregularities immediately. · Support the management in daily operational needs. Skills & Qualities: · Basic knowledge of electricity, plumbing, and general repair work. · Physically fit and able to perform hands-on maintenance tasks. · Trustworthy, polite, and responsible in conduct. · Ability to manage time and handle multiple tasks efficiently. · Must be non-alcoholic, well-mannered, and decent in behavior. Other Requirements: · Own bike/scooty preferred for local errands and maintenance-related tasks. Benefits · Accommodation provided within the hostel premises. · Meals may be provided (if applicable). · Supportive and respectful working environment. Work Schedule · Type: Full-Time, Live-in position (24x7 availability preferred for emergencies). · Weekly Off: As per management schedule.