Key Responsibilities Provide support in managing and maintaining HR data accurately. Coordinate with other business teams to execute HR operations tasks. Assist in various HR activities, including operations, employee engagement, and data management. About Company: Headquartered in Silicon Valley, Gupshup is the world's most advanced bot and messaging platform. It enables developers to quickly and easily build, test, deploy and manage chatbots across all messaging channels. Gupshup has been a pioneer in messaging and bots, long before they became trendy. Gupshup's messaging platform is used by over 30,000 businesses, leading companies such as Flipkart, Ola, Facebook, Twitter, ICICI, HDFC, and ZeeTV. Gupshup's platform handles over 4 billion messages per month and over 150 billion cumulative. Gupshup also developed a smart messaging app, Teamchat, which introduced patent-pending smart messages in 2014, only now being offered by other messaging apps. Gupshup's bot platform provides tools for the entire bot lifecycle enabling developers to quickly and easily build, test, deploy, monitor, and track bots.
Selected Intern's Day-to-day Responsibilities Include HR day to day work, support HR functions with proper data and information Work with different teams within HR Support the team with proper data and coordination About Company: Headquartered in Silicon Valley, Gupshup is the world's most advanced bot and messaging platform. It enables developers to quickly and easily build, test, deploy and manage chatbots across all messaging channels. Gupshup has been a pioneer in messaging and bots, long before they became trendy. Gupshup's messaging platform is used by over 30,000 businesses, leading companies such as Flipkart, Ola, Facebook, Twitter, ICICI, HDFC, and ZeeTV. Gupshup's platform handles over 4 billion messages per month and over 150 billion cumulative. Gupshup also developed a smart messaging app, Teamchat, which introduced patent-pending smart messages in 2014, only now being offered by other messaging apps. Gupshup's bot platform provides tools for the entire bot lifecycle enabling developers to quickly and easily build, test, deploy, monitor, and track bots.
Hi, Gupshup is a product development company which was IIT incubated in 2005. Headquartered in Silicon Valley, Gupshup is a global leader in cloud messaging, enabling businesses to build engaging conversational experiences, seamlessly across 30+ messaging channels, using a globally available cloud API. Gupshup handles over 4.5 billion messages per month and has processed over 225 billion messages, enabling over 36,000 businesses to engage nearly a billion users across channels including SMS, WhatsApp, Facebook Messenger, Twitter, WeChat, Viber, Slack, Android RCS, Mobile App and Mobile Web. Gupshup offers a comprehensive product portfolio that includes an easy to use omni-channel messaging API, advanced bot building platform and mobile marketing tools. Gupshup has also forged strategic partnerships with Facebook, WhatsApp, Google and Cisco to offer innovative mobile messaging solutions with broad reach. We have an opportunity for Software Engineer-UI Job Responsibilities Highly skilled at front-end engineering using Object-Oriented JavaScript, various JavaScript libraries and micro frameworks (jQuery, Angular, Prototype, Dojo, Backbone, YUI), HTML and CSS. A very strong Javascript foundation and clear understanding of Javascript classes, prototype based inheritance, modules, private member scopes, etc Well-versed in software engineering principles, frameworks and technologies. Involvement in developing and enhancing main front end platform - website Experience in performing code analysis, requirements analysis, identification of code metrics, system risk analysis and software reliability analysis. Develop specifications and designs for complex applications or modifying/maintaining complex existing applications Excellent communication skills Self-directed team player who thrives in a continually changing environment. Regards, Tina Dsouza Skills:- Angular (2+), HTML/CSS, Bootstrap, Javascript, jQuery, MongoDB, React.js, Backbone.js and AngularJS (1.x)
We are seeking a highly motivated and detail-oriented Senior Customer Success Executive to join our team. The ideal candidate will be responsible for managing ISV Partners after sales closure, ensuring a seamless onboarding process and ongoing success. This role requires working closely with the Partner Support team to handle partner escalations, resolve issues promptly, and ensure high partner satisfaction. The candidate will act as the primary point of contact for partners in the post-sales journey, driving adoption of WhatsApp CPaaS solutions, supporting day-to-day operations, and ensuring partners achieve their business goals. Job Responsibilities Identify, build, and nurture relationships with key stakeholders within ISV Partner organizations to drive joint business success. Act as the primary liaison between partners and internal teams, fostering collaboration, resolving challenges, and unlocking new opportunities. Work closely with cross-functional teams (Customer Success, Sales, and Product) to align strategies and resources to partner needs. Manage and resolve partner escalations by collaborating with the Partner Support team, ensuring timely closure and effective communication. Design and execute initiatives that enhance partner enablement, growth, and engagement, ensuring alignment with business goals. Manage and maintain a pipeline of partners, monitoring performance, engagement, and areas for improvement. Lead partner onboarding activities in collaboration with Sales post-closure. Provide detailed reporting on partner performance, health, and forecasts to the management team. Contribute to shaping and executing the overall partner strategy across regions. Clearly communicate technical concepts to both technical and non-technical stakeholders. Desired Candidate Profile 2–4 years of experience in ISV Partner Management, Customer Success, or Business Development, preferably in a WhatsApp CPaaS environment. Minimum 1 year of hands-on experience managing WhatsApp Business APIs. Proven ability to manage and grow relationships with partners or enterprise clients. Strong communication skills with the ability to simplify and articulate complex solutions to diverse audiences. Demonstrated track record of exceeding growth targets and driving revenue through partnerships. Self-driven and proactive, comfortable working in a fast-paced and dynamic environment. Preferred Skills Familiarity with WhatsApp CPaaS solutions and the broader messaging ecosystem. Experience in managing multiple Meta Tech Providers. Knowledge of the WhatsApp/Messaging industry. Strong analytical and problem-solving abilities.