Guest Service Associate - F&B Service

We're hiring at ibis Kochi City centre!

We are seeking enthusiastic and service-oriented individuals to join our dynamic team at ibis Kochi City Centre as Guest Service Associates - Food and Beverage Service. In this role, you will be an integral part of our Food and Beverage team, responsible for delivering exceptional service to our guests while ensuring their dining experiences are nothing short of extraordinary.

Responsibilities:

• Greet guests warmly and assist them in seating arrangements
• Present menus and take accurate orders from guests
• Provide recommendations on food and beverage selections, up-selling where appropriate
• Ensure timely and efficient service delivery to meet guest expectations
• Maintain a clean and organized dining area, including table setup and break down
• Handle guest inquiries and resolve any issues or complaints promptly and courteously
• Collaborate with kitchen to ensure seamless coordination in food and beverage service
• Adhere to all health and safety standards and procedures

• Experience in Hospitality Industry is preferred
• Some amount of operational technical knowledge is preferred
• Pleasant personality and good levels of energy, enthusiasm and commitment.•
• Should be able to do multi tasking, problem solving, service orientation and interpersonal team skills Displays high level of flexibility, initiative, sincerity and team work