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Guest Relation Executive

0 - 1 years

0 Lacs

Narhe, Pune

Posted:1 week ago| Platform: Apna logo

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Skills Required

management efficiency coordination onboarding support security report maintenance engagement marketing inventory data service communication crm software

Work Mode

Remote

Job Type

Full Time

Job Description

Key Responsibilities: Front Desk Management: Greet members and guests warmly, manage visitor logs, answer incoming calls and route them appropriately. Client Relations & Member Experience: Serve as the first point of contact for all members and guests, ensuring a positive and professional experience. Handle queries, feedback, and complaints with tact and efficiency. Space Coordination: Coordinate the usage of meeting rooms, event areas, and common spaces. Ensure that the coworking space is always tidy, presentable, and well-stocked with essentials. Onboarding Support: Assist new members during move-in by giving facility tours, providing orientation, and ensuring a seamless onboarding process. Operational Support: Liaise with housekeeping, security, IT, and pantry teams to ensure daily operations run smoothly. Report any maintenance or facility-related issues promptly. Community Engagement: Help organize and execute community events, member engagement activities, and support marketing and social initiatives when required. Record Management: Maintain accurate records of memberships, access cards, inventory, and visitor data in the system. Required Skills and Qualifications: Proven experience in customer service, hospitality, Air Hostess or front-office roles. Excellent communication skills – verbal and written in English. Presentable, courteous, and people-friendly personality. Proficient in MS Office and comfortable using basic CRM tools or coworking management software. Ability to multitask and stay calm under pressure.

More Jobs at Hustle Hub Private Limited

Guest Relation Executive

Narhe, Pune

Experience: Not specified

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INR 0 - 0 Lacs

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