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1 Job openings at Greenspace Herbs
Information Technology Support Specialist

Bengaluru, Karnataka, India

2 years

None Not disclosed

On-site

Full Time

**Key Responsibilities:** * Monitor and maintain computer systems, servers, and networks. * Install and configure hardware and software systems. * Manage user accounts, permissions, and access rights in Active Directory or similar systems. * Troubleshoot and resolve system and network issues. * Ensure data security, backups, and disaster recovery operations. * Maintain and upgrade IT systems and infrastructure as necessary. * Support end-users with technical issues via helpdesk, phone, or in person. * Manage software licensing and ensure compliance. * Monitor system performance and generate reports for improvement. * Document IT procedures, policies, and configurations. * Coordinate with vendors and service providers for procurement and support. **Requirements:** * **Education & Experience:** * Bachelor’s degree in Computer Science, Information Technology, or a related field. * 2+ years of experience in IT support, administration, or a similar role. * **Technical Skills:** * Proficiency in Windows/Linux/Mac OS environments. * Knowledge of networking concepts (TCP/IP, DNS, DHCP, VPN). * Familiarity with cybersecurity tools and best practices. * Hands-on experience with IT tools such as manage engine, Office 365,google workspace, fortigate firewalls, and antivirus software. * **Soft Skills:** * Strong problem-solving and troubleshooting skills. * Excellent communication and interpersonal abilities. * Ability to manage multiple tasks and work independently. **Preferred Qualifications:** * IT certifications such as CompTIA A+, Network+, Microsoft Certified: Azure Administrator * Familiarity with ITIL processes.

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