Greaves is a heritage luxury travel company creating bespoke journeys across India, Bhutan, Nepal, Sri Lanka, and the Maldives. Trusted by leading global travel advisors and well-traveled guests, we design seamless, elegant, and deeply cultural experiences across the subcontinent. We’re looking for an experienced General Manager – Sales & Operations with strong operational expertise, proven client-handling skills, and the ability to manage and inspire a team. This is a senior role that shapes exceptional proposals, ensures flawless delivery, and upholds the high standards Greaves is known for. What you’ll do Lead and mentor a small team handling proposals and trip operations Create beautifully crafted, high-quality travel proposals that reflect our refined style Translate complex client briefs into seamless, well-planned itineraries Build and maintain strong relationships with luxury hotels, guides, transport partners, and experience providers Oversee all trip operations, ensuring accuracy, timely confirmations, and smooth execution Monitor costs and margins while maintaining the highest quality of service Collaborate closely with the inside sales team to ensure consistency and excellence Handle challenges with calm professionalism, always putting the guest experience first What we’re looking for 10–15 years of experience in luxury travel operations or bespoke travel design Proven leadership skills—able to manage, mentor, and motivate a team Strong client servicing and vendor management experience Excellent English writing skills for polished proposals and clear communication Deep knowledge of luxury hotels, experiences, and suppliers across the subcontinent An eye for detail, logistics, and quality, with a calm, solutions-focused approach Comfortable with CRM systems and itinerary-building tools If you’re passionate about luxury travel, team leadership, and creating seamless experiences, we’d love to hear from you. 📩 To apply: Please send your CV and a brief note about your experience to nsoreng@tl365.com
Role: Travel Agent / Consultant Sub-Department: Voice Work Shift: Rotational 9-hour shifts Week Off: 2 days rotational weekly off Position Overview: Greaves Travel India is seeking a skilled and customer-focused Travel Consultant/Senior Travel Consultant to join our dynamic team. The ideal candidate will have a strong background in international ticketing, corporate handling, and inbound call support for global clients, particularly in the US market. This role requires expertise in GDS systems, excellent communication skills, and the ability to thrive in a 24/7 rotational shift environment. Key Responsibilities: Handle inbound calls from passengers of international airlines and US/Canada based corporate clients, providing seamless travel solutions. Manage flight bookings, cancellations, and itinerary changes using GDS systems (Amadeus, Sabre, World span, Apollo, GAL). Assist B2B partners and corporate clients with travel-related inquiries, ensuring adherence to service standards. Resolve customer queries related to ticketing, reservations, and travel logistics with a focus on US geography and airport codes. Maintain accurate records of customer interactions and transactions. Collaborate with internal teams to ensure smooth operations and high customer satisfaction. Adapt to rotational shifts (24/7 environment) with flexibility for 9-hour shifts and weekly offs as per business needs. kills & Qualifications: Experience: 3-8 years in travel consultancy, corporate handling, or international ticketing (senior roles for 5+ years). Technical Skills: Proficiency in GDS systems (Amadeus, Sabre, World span, Apollo, GAL). Domain Knowledge: Strong understanding of US geography, airline codes, and corporate travel processes. Communication: Excellent verbal and written English skills for global client interactions. Work Ethic: Willingness to work in rotational shifts, including nights/weekends. Education: Graduate from a recognized university. Preferred: Candidates with self-conveyance (no transport provided). Note: Immediate joiners preferred. Candidates must be comfortable with 24/7 operations and on-site work in Noida/South Delhi. Role: Travel Agent / Consultant Industry Type: Travel & Tourism Department: Food, Beverage & Hospitality Employment Type: Full Time, Permanent Role Category: Tourism Services Education: UG: Any Graduate PG: Any Postgraduate
Role: Travel Consultant / Agent Sub-Department: Voice Work Shift: Rotational 9-hour shifts Week Off: 2 days rotational weekly off Position Overview: Greaves Travel India is seeking a skilled and customer-focused Travel Consultant/Senior Travel Consultant to join our dynamic team. The ideal candidate will have a strong background in international ticketing, corporate handling, and inbound call support for global clients, particularly in the US market. This role requires expertise in GDS systems, excellent communication skills, and the ability to thrive in a 24/7 rotational shift environment. Key Responsibilities: Handle inbound calls from passengers of international airlines and US/Canada based corporate clients, providing seamless travel solutions. Manage flight bookings, cancellations, and itinerary changes using GDS systems (Amadeus, Sabre, World span, Apollo, GAL). Assist B2B partners and corporate clients with travel-related inquiries, ensuring adherence to service standards. Resolve customer queries related to ticketing, reservations, and travel logistics with a focus on US geography and airport codes. Maintain accurate records of customer interactions and transactions. Collaborate with internal teams to ensure smooth operations and high customer satisfaction. Adapt to rotational shifts (24/7 environment) with flexibility for 9-hour shifts and weekly offs as per business needs. Skills & Qualifications: Experience: 3-8 years in travel consultancy, corporate handling, or international ticketing (senior roles for 5+ years). Technical Skills: Proficiency in GDS systems (Amadeus, Sabre, World span, Apollo, GAL). Domain Knowledge: Strong understanding of US geography, airline codes, and corporate travel processes. Communication: Excellent verbal and written English skills for global client interactions. Work Ethic: Willingness to work in rotational shifts, including nights/weekends. Education: Graduate from a recognized university. Preferred: Candidates with self-conveyance (no transport provided). Note: Immediate joiners preferred. Candidates must be comfortable with 24/7 operations and on-site work in Noida. Role: Travel Consultant / Agent Industry Type: Travel & Tourism Employment Type: Full Time, Permanent Role Category: Tourism Services Education: Any Graduate / Postgraduate
Role: Travel Consultant / Agent Sub-Department: Voice Work Shift: Rotational 9-hour shifts Week Off: 2 days rotational weekly off Position Overview: Greaves Travel India is seeking a skilled and customer-focused Travel Consultant/Senior Travel Consultant to join our dynamic team. The ideal candidate will have a strong background in international ticketing, corporate handling, and inbound call support for global clients, particularly in the US market. This role requires expertise in GDS systems, excellent communication skills, and the ability to thrive in a 24/7 rotational shift environment. Key Responsibilities: Handle inbound calls from passengers of international airlines and US/Canada based corporate clients, providing seamless travel solutions. Manage flight bookings, cancellations, and itinerary changes using GDS systems (Amadeus, Sabre, World span, Apollo, GAL). Assist B2B partners and corporate clients with travel-related inquiries, ensuring adherence to service standards. Resolve customer queries related to ticketing, reservations, and travel logistics with a focus on US geography and airport codes. Maintain accurate records of customer interactions and transactions. Collaborate with internal teams to ensure smooth operations and high customer satisfaction. Adapt to rotational shifts (24/7 environment) with flexibility for 9-hour shifts and weekly offs as per business needs. Skills & Qualifications: Experience: 3-8 years in travel consultancy, corporate handling, or international ticketing (senior roles for 5+ years). Technical Skills: Proficiency in GDS systems (Amadeus, Sabre, World span, Apollo, GAL). Domain Knowledge: Strong understanding of US geography, airline codes, and corporate travel processes. Communication: Excellent verbal and written English skills for global client interactions. Work Ethic: Willingness to work in rotational shifts, including nights/weekends. Education: Graduate from a recognized university. Preferred: Candidates with self-conveyance (no transport provided). Note: Immediate joiners preferred. Candidates must be comfortable with 24/7 operations and on-site work in Noida. Contact Person- Mahima (8130093781) Role: Travel Consultant / Agent Industry Type: Travel & Tourism Employment Type: Full Time, Permanent Role Category: Tourism Services Education: Any Graduate / Postgraduate