Job Summary: Position Overview: We are hiring a Senior Support Engineer with a strong track record in Trading Middle Office support , and hands-on expertise with technologies like ActiveBatch, PowerShell, SQL Server, Python, AWS/Azure , Octopus , and Docker . The ideal candidate will also have exposure to DevOps practices , CI/CD pipelines, and system automation within regulated financial environments. This role requires deep understanding of the trade lifecycle , batch job orchestration , production stability , and infrastructure support across hybrid cloud and on-premise platforms. Key Responsibilities: Deliver L2/L3 production support for Trading and Middle Office applications Monitor and maintain ActiveBatch job workflows , including root cause analysis of job failures Write, debug, and optimize SQL Server stored procedures and queries Develop and enhance automation scripts using PowerShell and Python Troubleshoot Windows Server issues, logs, application failures, and service restarts Support systems deployed on AWS or Azure and handle environment-specific issues Coordinate with DevOps teams to manage CI/CD deployments via Octopus Manage containerized services and scripts using Docker in test or production environments Collaborate with development, infrastructure, and operations teams for efficient incident resolution Participate in release management, deployment validations, and post-deployment checks Ensure compliance with ITIL processes , internal audit requirements, and change governance Use ServiceNow/Jira for ticketing, knowledge base, and service requests Required Technical Skills: Strong hands-on experience with ActiveBatch or equivalent (Control-M / Autosys) Deep knowledge of SQL Server querying, troubleshooting, and tuning Proficient in PowerShell scripting; working knowledge of Python Experience with Octopus Deploy for managing application releases Familiarity with Docker for container-based deployments and monitoring Exposure to DevOps tools and practices , including CI/CD and automation Working knowledge of Windows Server administration Experience supporting systems on AWS / Azure cloud infrastructure Understanding of Middle Office workflows , trade reconciliation, and FIX protocol Preferred/Bonus Skills: Batch monitoring across multi-tier systems Familiarity with ETL processes and data pipelines Understanding of secure file transfers, APIs, and message queues Awareness of infrastructure as code (IaC) and configuration tools (Terraform, ARM) Exposure to Git, Jenkins, and container orchestration is a plus Education & Certifications: Bachelor’s degree in Computer Science, Engineering, or equivalent Certifications such as ITIL, AWS, Azure, or Microsoft SQL are desirable Soft Skills: Strong analytical and troubleshooting skills Excellent communication and stakeholder management abilities Ability to handle high-pressure trading environments and prioritize incidents Proactive attitude with a focus on ownership and continuous improvement Flexibility for weekend or on-call support rotation as needed
Role & responsibilities We are seeking an experienced and self-driven Senior Azure Cloud Specialist to lead the design, deployment, and optimization of our Azure cloud environment. This role is critical to ensure our infrastructure is secure, scalable, automated, and aligned with enterprise architecture standards.The ideal candidate will have deep hands-on experience across Microsoft Azure services, including IaaS, identity, governance, and automation. You will be responsible for architecting complete Azure environments, managing end-to-end migrations, implementing disaster recovery using Azure Site Recovery (ASR), and driving infrastructure automation using Terraform and PowerShell.You will work closely with cross-functional teamssecurity, network, applications, and operationsto deliver enterprise-ready cloud solutions. Strong documentation skills, stakeholder communication, and the ability to operate independently with minimal oversight are essential for success in this role. Key Responsibilities:Architecture & Engineering • Architect and deploy secure, scalable Azure environments in alignment with enterprise architecture standards and Microsofts Well-Architected Framework.• Lead end-to-end cloud migration projects from on-premises or other cloud platforms to Azure using Azure Migrate and other tools.• Design and implement Disaster Recovery strategies using Azure Site Recovery (ASR) and Azure Backup to ensure business continuity.• Automate infrastructure provisioning with Terraform (preferred), ARM templates, and PowerShell, enabling repeatable and consistent deployments.• Define and enforce Azure governance and security policies using Azure Policy, Management Groups, RBAC, Conditional Access, and MFA within a Zero Trust security model.• Monitor and optimize Azure workloads using Azure Monitor, Log Analytics, and Cost Management tools.• Collaborate with security, network, and app teams to ensure holistic cloud adoption and compliance across services.• Create detailed architecture documentation, deployment guides, operational runbooks, and handover materials for support teams.• Stay current with Azure feature updates, best practices, and evolving industry standards, especially around the AZ-305 exam content. Project Leadership & Delivery Serve as the T echnical lead on complex enterprise projects , ensuring on-time and high-quality delivery. Collaborate with PMs and stakeholders on planning, timelines, and delivery expectations. Draft architecture and project documentation, including diagrams, statements of work, runbooks, and operation guides. Work across teams to ensure smooth project handoffs and production readiness. Client & Stakeholder Engagement Act as a trusted advisor for clients and senior stakeholderstranslating technical solutions into business outcomes. Participate in or lead technical contract negotiations , design reviews, and risk assessments. Present solution options, architecture proposals, and technology roadmaps. Ensure alignment between enterprise goals and technology strategy. Escalation & Operational Excellence Act as the final point of escalation for Sev1 incidents across infrastructure, cloud, and End user environments. Guide teams on root cause analysis (RCA), problem management, and resolution plans. Mentor and upskill engineers, ensuring knowledge transfer and cross-functional collaboration. Required Skills & Experience: 8+ years of enterprise IT experience , with a focus on Microsoft infrastructure and cloud platforms. Proven hands-on experience with: Azure services (IaaS, networking, identity, storage) Azure Site Recovery (ASR) and Backup Terraform , ARM templates and PowerShell scripting Governance tools (Azure Policy, RBAC, Conditional Access, Blueprints) Azure AD , MFA, Conditional Access, and Zero Trust implementations Microsoft 365 architecture-level exposure , including Exchange Online, SharePoint Online, Intune, OneDrive, and Teams Strong knowledge of ITIL practices , service delivery, and management in an enterprise context. Experience in client and stakeholder-facing roles , including solution presentations, architecture walkthroughs, and technical negotiations. Excellent communication and documentation skills . Certifications Preferred: Microsoft Certified: Azure Solutions Architect Expert (AZ-305) Microsoft Certified: Azure Administrator Associate (AZ-104) Microsoft Certified: Identity and Access Administrator Associate (SC-300) Terraform Associate ITIL Foundation