Required A machine operator Responsibilities: 1) Opertaing machines 2) Monitoring 3) Troubleshooting and Maintenance 4) Control machines Labours
Role & responsibilities Handle inbound and outbound calls, manage customer inquiries, promote products/services, and contribute to sales targets by building rapport and following scripts, while maintaining accurate records of interactions. Understand customer needs, address their questions and concerns, and provide solutions. Maintain accurate records of customer interactions, including notes, follow-up actions, and outcomes. Skills: Strong listening skills and ability to adapt to different customer personalities. Persuasive and sales-oriented approach. Experience in tele calling or customer service is an added advantage.
Recruitment & Onboarding Source, screen, and schedule interviews for sales, marketing & support roles Coordinate with hiring managers to understand manpower needs Manage onboarding formalities, documentation, and induction programs Employee Engagement & Administration Maintain employee records, attendance & leave management Organize employee engagement activities to boost morale & productivity Handle HR communications, notices, and announcements Performance Management Assist department heads in setting KPIs and monitoring performance Track sales performance dashboards and HR analytics (training can be provided) Conduct periodic performance review coordination Compliance & Policy Implementation Support implementation of HR policies and statutory compliance Maintain confidentiality of employee data Manage disciplinary procedures professionally and fairly Training & Development Identify training needs and support skill development programs Coordinate internal and external training sessions