Job Description – Sales Manager (Gold Loan)
Designation: Sales Manager – Gold Loan
Department: Gold Loan Business
Location: Mathikere, Bangalore
Experience: 3–6 Years
CTC: As per company standards
1. Role Summary
We are looking for a dynamic and target-oriented Sales Manager to drive Gold Loan business through customer acquisition, market development, and team productivity. The incumbent will be responsible for achieving sales targets, building a strong local market presence, and supporting branch-level business growth.
2. Key ResponsibilitiesA. Business Development
- Drive Gold Loan business and achieve monthly, quarterly, and annual sales targets.
- Generate new business through open-market sourcing, customer referrals, connectors, DSAs, and local market activities.
- Identify new customer segments and business opportunities within the assigned territory.
- Drive customer acquisition and increase the branch/territory portfolio.
- Develop and maintain strong relationships with existing and prospective customers.
- Drive renewals, repeat business, and cross-selling opportunities.
B. Team Management
- Lead, manage, and motivate Sales Officers, FOS, and other sales team members.
- Set daily and monthly targets and monitor individual and team performance.
- Conduct regular field reviews and performance meetings.
- Coach team members on customer acquisition, sales conversion, and market development.
- Ensure optimum manpower productivity and achievement of assigned targets.
C. Market Development
- Develop the assigned market through field visits and local business initiatives.
- Identify potential locations, customer segments, connectors, and sourcing channels.
- Monitor competitor activity and market trends.
- Build strong relationships with local influencers, connectors, and business partners.
D. Customer Relationship Management
- Ensure excellent customer service throughout the sales journey.
- Build long-term relationships with Gold Loan customers.
- Drive customer retention, renewals, and referrals.
- Resolve customer queries and coordinate with branch/operations teams for timely resolution.
E. Business & Portfolio Management
- Monitor daily sourcing, login, approval, and disbursement performance.
- Track portfolio growth and business productivity.
- Ensure quality sourcing and adherence to company policies and processes.
- Coordinate with Branch Operations, Credit, Risk, and Collections teams.
- Support collection and renewal initiatives to maintain portfolio quality.
3. Key Performance Indicators (KPIs)
- Monthly Gold Loan Disbursement
- Portfolio / AUM Growth
- New Customer Acquisition
- Lead Conversion
- Sales Team Productivity
- Branch / Territory Target Achievement
- Customer Retention & Renewals
- Cross-Sell Achievement
- Quality of Sourcing
4. Eligibility Criteria
Education:
- Graduate in any discipline.
Experience:
- 3–6 years of experience in Gold Loan, NBFC, Banking, or Financial Services sales.
- Prior experience in Gold Loan sales will be preferred.
- Candidates with experience in managing a sales team will be preferred.
5. Required Skills
- Gold Loan Sales
- Field Sales & Business Development
- Customer Acquisition
- Team Handling
- Market Development
- Relationship Management
- Lead Generation & Conversion
- Target Management
- Sales Reporting / MIS
- Communication & Negotiation Skills
6. Preferred Industry Experience
- Gold Loan NBFCs
- Banking
- Retail Finance
- Financial Services
- Fintech
7. Key Competencies
- Sales Orientation
- Target Orientation
- Team Leadership
- Customer Focus
- Market Development
- Relationship Building
- Execution
- Communication
- Negotiation
8. Why Join Us?
- Opportunity to build your career in the growing Gold Loan business.
- Attractive compensation with performance incentives.
- Career growth opportunities.
- Exposure to branch and regional business operations.
- Learning and leadership development opportunities.
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
Application Question(s):
- What is your current package ?
Experience:
- Gold loan sales: 1 year (Required)
Work Location: In person
