Goal Educational Services

Role & responsibilities Job Description Responsible for ensuring customer satisfaction (students and parents) & retention. Ensure proper communication & relationship with all the students and parents for entire course duration. Monitoring and ensure proper collection of revenue and reduce branch expenses. Handling any kind of Parent enquiry & Student enquiry or complaints Should co-ordinate with all departments at branch/region/Corporate office. Ensures general cleanliness, appearance and safety of the office premise Meets the Principals, Coordinators and management Personnel of schools for Brand Promotion. Conducting Seminars in schools, open seminars in town as per need. Ensuring Daily Sales Activity Governance & Admission Management of Branch. Educate Team about bouquet of product portfolio and other complimentary services. Identifying new market segments and tapping profitable business opportunities in B2B & B2C segment. Constant Education and Product Knowledge checking of Sales & Ops employees to keep them abreast of the latest developments in the sector & within the Company. Develop positive working relationship amongst academic & Branch Team to ensure high level of Engagement. Address Employee issues, sales conflicts and pricing issues timely. Manage sales pipeline, forecast monthly sales and identify new business opportunities in order to achieve Monthly Targets and ABP across all parameters. Preparing MIS as per Business Requirement & Competition Tracking. Organizing and Participating in relevant events to ensure larger pie of market share. Ensuring effective Merchandising and Display to enhance product visibility and drive volumes. Experience, Skills and Key Responsibility : Should have experience in student & Parent counseling. Innovative thinker, Self-motivator. Excellent organizational skills and ability to excel in multi task, Business Acumen / ability to understand Business. Excellent time and work pressure management skill, ability to prioritize, ability to handle team, high attention to detail and ability to meeting established deadlines. Strong communication, presentation and persuasion skills. Enthusiastic and positive attitude. Interpersonal skills to communicate with various types of client groups and leaders. Good written and verbal communication.