GM Sales

General Manager – Sales

Experience

12–18 years of experience in automobile sales, preferably with a reputed dealership/OEM.

Job Location

Mumbai / As per business requirement

Role Overview

Responsible for leading the overall sales function, achieving business targets, driving dealership profitability, and ensuring strong customer experience across all sales outlets.

Key Responsibilities

• Lead and manage the overall sales operations across dealership outlets.
• Develop and execute sales strategies to achieve monthly, quarterly and annual targets.
• Drive retail, wholesale, bookings, deliveries and market share growth.
• Monitor outlet-wise and model-wise performance and take corrective actions.
• Manage and motivate Sales Managers, Team Leaders and Sales Consultants.
• Set targets, review performance and ensure effective manpower productivity.
• Drive lead generation, lead management, conversion and customer retention.
• Monitor CRM/DMS performance, enquiry ageing, follow-ups and conversion ratios.
• Develop strategies for corporate sales, fleet sales, institutional sales and premium/CBU sales, wherever applicable.
• Analyse competitor activities, market trends, pricing and customer preferences.
• Work closely with Marketing, Finance, Service and Customer Relationship teams to improve overall business performance.
• Ensure optimum inventory management, ageing control and stock rotation.
• Drive customer satisfaction, complaint resolution and overall CSI/NPS improvement.
• Conduct regular performance reviews and prepare MIS and management reports.
• Ensure adherence to OEM/dealership processes, policies and compliance standards.
• Identify new business opportunities and support network/outlet expansion.
• Build strong relationships with key customers, corporates and business partners.
• Ensure achievement of revenue, profitability and contribution targets.

Key Skills

• Strong leadership and people-management skills
• Excellent sales and business acumen
• Target and result-oriented approach
• Strong negotiation and communication skills
• Customer relationship management
• Market and competitor analysis
• Dealer/OEM process knowledge
• MIS and analytical skills
• Strategic planning and execution
• Ability to manage multiple outlets and large sales teams

Qualification

Graduate / MBA in Sales & Marketing preferred.

Preferred Background

Candidates from Automobile Dealerships / OEMs / Automotive Retail with strong experience in managing large sales teams and multiple outlets.

Pay: ₹45,000.00 - ₹100,000.00 per month

Benefits:

• Cell phone reimbursement

Work Location: In person