Job
Description
Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best. VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees. VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. VIL is an equal opportunity employer committed to diversifying its workforce. Role Business Development Manager to Operations Director (South) Job Level/ Designation M3/General Manager Function / Department COOs Office/Corporate Location MUMBAI Job Purpose Supporting the OD in tracking Regional Performance across Key Business KPIs, feed key data insights and identify Opportunities to improve operational KPIs. Ensuring Smooth Operations while identifying opportunities for cost reduction on an ongoing basis Partner with stakeholders within and across function in driving Operations agenda and clusters businesses by ensuring implementation of strategy and identifying areas of opportunities. Support achieving subscriber, revenue and profitability goals Key Result Areas/Accountabilities Winning in the market - Deliver budgeted targets on Service Revenue/ RMS and competitive performance/ NPS Cost Efficiency – Control Opex spends and deliver EBITDA as per budget . Improve Processes in circles by cross-pollinating best practices to improve Profitability Best Practices Sharing – Share best practices from within as well as outside region in terms of cost optimization, smooth integration and operational excellence. Analytical Inputs – Provide inputs to OD/COO as well as clusters basis business analytics. Benchmark National Processes across Operators with respective user function and suggest improvement areas Strategic Inputs to the OD/COO on Sales, Marketing, Pricing, CVM & Customer Service. Represent the Clusters at Corporate & aid them by enabling their work through different stake holders Deliver on Big Bets and driving Projects for future business growth Core Competencies, Knowledge, Experience Overall experience of 12-15 years, past Experience of Handling similar roles of BDM or BI to COO or any functional head in corporate office or circle Office Marketing/Sales – Product/Category Lead/ASMs Customer Service – Segment Manager for a Large segment Finance – MIS & Budgeting or Accounts Finalization Strong analytical skills Good Communication skills, Ability to Influence, Negotiation and excellent command over PowerPoint & Excel. Must Have Technical / Professional Qualifications CA/MBA from a reputed Management School Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership Show more Show less
