Respond to inquiries from prospective and current students through phone, email, chat channels. Provide guidance on academic programs, admissions procedures, financial aid, and other student-related issues. Assist students with the application process, including filling out forms and submitting necessary documents. Develop and maintain knowledge of the institution's academic programs, admission requirements, policies, and procedures. Maintain accurate and up-to-date records of all interactions with students .
Assist in the development and implementation of marketing strategies and campaigns. Manage social media accounts and create engaging content. Conduct market research and analyze trends to identify new marketing opportunities.
The Education Counselor will be responsible for providing counseling and support services to prospective and current students of Global Tech Institute of Management. The Tele Counselor will use various communication channels, including phone, email, chat to provide exceptional customer service and ensure that students receive the best possible experience. Key Responsibilities: Respond to inquiries from prospective and current students through phone, email, chat channels. Provide guidance on academic programs, admissions procedures, financial aid, and other student-related issues. Assist students with the application process, including filling out forms and submitting necessary documents. Develop and maintain knowledge of the institution's academic programs, admission requirements, policies, and procedures. Maintain accurate and up-to-date records of all interactions with students
*Developing and implementing marketing strategies: *Conducting market research: *Managing marketing budgets: *Overseeing campaign management: *Coordinating promotional activities: *Team Leadership and Collaboration: Leading and mentoring marketing teams: Collaborating with cross-functional teams: Building relationships with external partners Data Analysis and Optimization: Analyzing marketing data Monitoring key performance indicators (KPIs) Reporting on campaign performance Overseeing content creation Managing social media presence Staying updated on industry trends Negotiating media contracts
Greeting and Assisting Visitors: Providing a positive first impression by warmly welcoming visitors, clients, and guests, and directing them appropriately. Answering and Directing Calls: Managing a multi-line phone system, answering calls promptly, and routing them to the correct individual or department. Managing the Reception Area: Maintaining a clean, organized, and professional reception area that reflects the company's image. Handling Mail and Packages: Receiving, sorting, and distributing incoming mail and packages, and preparing outgoing mail for dispatch. Scheduling and Calendaring: Booking appointments, scheduling meetings, and managing calendars for various personnel. Administrative Support: Assisting with tasks like data entry, filing, photocopying, and other basic administrative duties. Customer Service: Addressing inquiries from visitors, clients, and callers, and providing helpful information or directing them to the appropriate resources. Office Supplies Management: Monitoring office supplies, ordering replacements when needed, and maintaining inventory. Security and Access Control: Managing visitor logs, issuing badges, and ensuring the security of the reception area and building entrance. Coordination with Other Departments: Collaborating with other departments to ensure smooth workflow and efficient operations. Must have social media knowledge or active.
Roles & Responsibilities Greet visitors and clients with a warm and professional demeanor. Answer phone calls and route them to the appropriate personnel. Manage appointment schedules and maintain calendars. Handle incoming and outgoing mail and packages. Maintain a clean and organized reception area. Assist with administrative tasks such as data entry and filing. Provide information to visitors and answer inquiries. Monitor office supplies and order replacements as needed. Coordinate with maintenance staff for office upkeep. Support other departments with clerical tasks as required.
Recruiting and onboarding new employees. Managing employee benefits, compensation, and payroll. Developing and implementing HR policies and procedures. Handling employee relations and resolving workplace conflicts.