Operations Team Manager - Afterhours Travel Corporate Travel Management (CTM) AU/NZ

5.0 - 9.0 years

0 Lacs

west bengal

On-site

About CTM: CTM is a global award-winning provider of innovative and cost-effective travel management solutions to the corporate, events, leisure, and loyalty travel markets. We offer personalized service excellence with client-facing technology solutions in offices worldwide, including New Zealand, Australia, Asia, North America, and Europe. Our team comprises over 3000 employees and is continuously growing. At CTM, we believe that our people are our greatest asset. We are a team of collaborative, innovative, and future-focused professionals who embody the company's core values - Connect, Deliver, and Evolve. About The Role: As the Operations Team Manager at CTM, you can be based anywhere in AU/NZ and should possess strong GDS skills in both Sabre and Amadeus. In this role, you will be responsible for managing a team of 10 travel consultants and will report directly to the Head of Operations - After Hours. The primary focus of the Operational Team Manager Afterhours (OTM) role is to provide support and development to your team members and client base. Your success in this role hinges on your ability to leverage the resources and expertise within your team to uphold service standards, which are fundamental to our business. To excel as an OTM at CTM, you must be adept at bringing together individuals with diverse skill sets and backgrounds to work cohesively towards achieving the team's and clients" objectives. Knowledge, Skills, And Abilities: - Demonstrated proficiency in both Sabre and Amadeus systems, along with a comprehensive understanding of policies, processes, and the travel industry. - Strong interpersonal and communication skills. - Working knowledge of consulting principles. - Familiarity with performance management theories and practices. - Exceptional organizational skills. - Ability to delegate tasks effectively. Why CTM The travel industry is experiencing a resurgence, and CTM offers a stable and supportive work environment that fosters career development. As a global organization, CTM provides a variety of employee benefits, including travel discounts, health and wellness perks, training and development opportunities, wellness and chill-out days, annual volunteer day, and blended work arrangements with hybrid WFH flexibility. CTM is dedicated to embracing the unique contributions of all our employees and encourages candidates from diverse backgrounds to apply. Join us at CTM, a global award-winning company that values its people, community, and technological innovation.,

Posted 2 weeks ago

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