Job brief We are looking for a reliable and organized Operations Coordinator to assist with the management of daily activities, weekly and monthly preparation of reports. In this position, you will contribute in an administrative capacity by assisting our teams on projects, supporting human resources, organizing company events and arranging employee training sessions. An Operations Coordinator’s responsibilities include helping their organization run smoothly and ensuring that deadlines, plans for events or anything related gets accomplished on time with no issues. Ultimately, you will work in a support role and oversee many administrative tasks as needed. MBA/ diploma in management in project management or equivalent field will be given weightage. Responsibilities Facilitating cross-channel feedback from customers and employees to management and executive teams. Working for onboarding of properties, influencers and travel enthusiasts for Gaon Dekho. Cordination with Social Media and Digital Marketing team. Working with team leaders, managers, and department heads to learn departmental needs and goals. Ensuring that all activities conform to local, federal, industry and company standards Observing, reviewing and analyzing processes to identify inefficiencies and areas where improvements could be made Identifying and resolving any problems in the production process Searching, shortlisting and onboarding of properties. Creating and maintaining extensive lists of old and new customers, their booking details & coordinating for their bookings with on ground operations team lead. Cordination with customer support & calling team, in resolving any escalated enquiry / issue / token. Report preparation for weekly & monthly updates of targets achieved, delays etc. Requirements and skills Proven work experience as an Operations Coordinator or similar role. Good time management, prioritization, and multitasking abilities. Excellent interpersonal skills to build strong relationships with colleagues. Effective communication, including speaking, writing and active listening. Able to give and receive feedback and constructive criticism from a variety of channels. Excellent strategic planning and problem-solving skills. Good Excel / Google Spreadsheet and Microsoft Office knowledge. Candidate should know / learn to prepare chats, bar diagrams etc from available/ created data sheets. Show more Show less
As a Digital Operations Executive, your role will be crucial for the smooth functioning of operations, digital marketing efforts, and website management. You will need a blend of technical skills and digital marketing knowledge to support various teams within the company. **Key Responsibilities:** - **Website Management:** - Update and manage website content, including property inventory and related pages. - Ensure the website is up-to-date, user-friendly, and optimized for performance. - Use low-code/no-code tools for basic updates and improvements. - **SEO & Digital Marketing:** - Implement basic SEO strategies to enhance website visibility and ranking. - Coordinate with the Social Media team for consistent digital marketing efforts. - Assist in creating and managing digital marketing campaigns (email marketing, PPC, social media). - **Content Creation & Editing:** - Create & manage Social Media Calendar. - Sort existing data for online posting. - Monitor growth of followers, views, and likes. - Prepare reports, presentations, and notes. - Coordinate with internal teams for smooth project execution. - **Social Media Management:** - Manage and update social media for accuracy and consistency across platforms. - Utilize tools like Excel, Google Sheets for tracking and analyzing data. - **Reporting & Analysis:** - Prepare reports on website performance, SEO metrics, and marketing campaigns. - Analyze data to provide insights and recommendations. **Key Qualifications:** - Education: Bachelor's degree/diploma in Marketing, Business, Information Technology, or related field. - Experience: 1-2 years in digital marketing, SEO, content creation, and website management. **Technical Skills:** - Proficient in website management using low-code/no-code platforms. - Strong knowledge of SEO and digital marketing strategies. - Proficient in Microsoft Office Suite, especially Excel and PowerPoint. - Experience with Google Sheets, Google Analytics, and digital tools. - Social Media Handling experience. - Familiarity with tools like Canva, Adobe Suite, Video editing tools for digital content creation. **Soft Skills:** - Strong organizational and multitasking abilities. - Excellent written and verbal communication skills. - Attention to detail and the ability to work independently. This role offers a competitive salary, career advancement opportunities, flexible working hours, and the potential for remote work. It is ideal for a tech-savvy individual passionate about digital marketing and website management, allowing for skill development and a key role in the company's digital growth.,