Front Office Executive (Receptionist)

Job Description

Job description 1. Registering the new and review patients in the manual registers and in the systems by the Receptionist and forwarding the Case Sheets to the next Department for further processes order wise after allotting M.No. for new patients. 2. Doing the SMARTER Objective Study for new patients for those who not turned up. 3. Asking and enquire the reasons from review patients for those who not turned up and refixing the appointments to the available Doctors on the other dates. 4. Updating all the review patients Personal Details like Change of Address and phone Numbers in person and through the announcing System. 5. Fixing the appointments for new and review patients over phone or through E-Mail or Fax or In Person with available Doctors on their specified dates. 6. During Night Shift, checking Telephone Out going calls through respective lines and preparing a for STD and Mobile by the In patients for the day. 7. In the Evening, to be keep ready all the Admission Case sheets for the following day. Blocking the rooms in the night and giving information’s to the floor Staff Nurses. During the Day, admissions will be done according to the priority with Co-ordination of IP Cashiers. 8. Handling emergencies will also be done with the Co-ordination of PG doctors, Nurses, House keeping Department and with the IP Cashiers. ICU admission and rooms blocking depends on the health condition of the patients. 9. Providing the needful services and giving correct information’s to the patients. 10. Admission handling – Explain the room tariff and booking appointments as per the patient requirements. 11. Previous intimation to be given to admission booked patients regarding rooms availability. 12. Patients and the attendants wood be guided to the investigation areas as per the patients (Cash Bill) requirements. Education: Any Degree preferred Experience: Total work: 1 -3 years (Preferred) Language: Kannada and English(Preferred) *Speak with the employer* +91 7550288193 Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Work Location: In person Job Types: Full-time, Permanent Job Types: Full-time, Permanent, Fresher Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Work Location: In person