Front Office Executive

Walk In Corporate Office - Guindy

Job description:

Company: Dr Aravind's IVF Fertility and Pregnancy Centre
Location: Vadapalani, Chennai

About the Role

Dr Aravind's IVF Fertility and Pregnancy Centre is looking for a friendly, organized, and patient-focused Front Office Executive / Receptionist to join our team at the Vadapalani centre.

The role involves welcoming patients and visitors, managing front-desk activities, coordinating appointments, and supporting smooth day-to-day patient interactions.

Key Responsibilities

• Welcome patients and visitors in a professional and courteous manner.
• Handle front-desk enquiries and provide appropriate information.
• Manage patient appointments, registrations, and basic documentation.
• Coordinate with doctors, nurses, counsellors, and other departments.
• Assist patients with the registration and consultation process.
• Maintain accurate patient and appointment records.
• Handle incoming calls and direct enquiries to the appropriate team.
• Support billing or payment-related coordination when required.
• Maintain a clean and organized reception area.
• Follow centre procedures related to patient service and confidentiality.
• Provide a positive and comfortable experience for patients and their attendants.

Required Skills

• Good verbal and written communication skills.
• Pleasant and professional personality.
• Strong interpersonal and patient-handling skills.
• Basic computer knowledge and familiarity with MS Office.
• Good organizational and time-management abilities.
• Ability to handle multiple front-office activities efficiently.
• Customer service orientation.
• Ability to work effectively as part of a healthcare team.

Eligibility

• Any graduate or relevant qualification.
• Previous experience in a hospital, clinic, IVF centre, healthcare, hotel, or customer-service environment will be an advantage.
• Freshers with good communication and interpersonal skills may also be considered.

Job Location: Vadapalani, Chennai

How to Apply:

Interested candidates can share their updated resume with:

Email: hemalathagautamrao@draravindsivf.in
Phone: 8925929411

Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹20,000.00 per month

Benefits:

• Provident Fund

Work Location: In person