Front Office Butler

Location:

About the Role

Front Office Butler

Key Responsibilities

• Deliver personalized Front Office Butler services with exceptional attention to detail, guest comfort, and privacy.

• Manage guest arrivals, check-ins, room orientations, and daily service requirements.

• Coordinate with housekeeping, F&B, wellness, and concierge teams to fulfill guest preferences and schedules.

• Assist guests with reservations, wellness program coordination, dining arrangements, room service, and customized requests.

• Maintain exemplary standards of cleanliness, presentation, and service etiquette in guest areas.

• Professionally address and resolve guest concerns, ensuring a seamless experience.

• Handle luggage assistance, packing/unpacking support, and laundry coordination as needed.

• Uphold luxury hospitality standards, property SOPs, and wellness protocols.

• Support VIP guests, special events, and curated retreat activities.

Requirements

• Minimum 3+ years of experience in Front Office, Butler Service, or Guest Relations in luxury hospitality.

• Experience in luxury hotels, resorts, private residences, or wellness retreats is preferred.

• Strong communication, interpersonal, and guest-handling skills.

• Impeccable grooming, etiquette, and a high-service mindset.

• Ability to multitask, maintain discretion, and think proactively.

• Open to both male and female candidates.

• Willingness to work in a live-in role at the retreat.

Benefits

• Live-in accommodation provided.

• Meals and access to selected wellness programs (as per company policy).

• Professional, serene, and growth-oriented work environment.