Front Desk Officer

Job Description

Company Description WHITELION is India's No.1 Home Automation Brand, dedicated to making human life efficient at Home and Workspace through Automation. With a presence in 128+ cities and a growing base of 30,000+ happy customers, we bring together innovative technology and intelligent design to enhance lifestyle, energy efficiency, and peace of mind. Our offerings, from intuitive touch panels to connected living ecosystems, are designed to respond, adapt, and elevate living spaces. Role Description This is a full-time on-site role for a Front Desk Officer located in Surat. The Front Desk Officer will be responsible for handling receptionist duties, providing excellent customer service, managing office equipment, and assisting with office administration tasks on a day-to-day basis. Qualifications Interpersonal Skills and Customer Service Proficiency in Receptionist Duties Knowledge of Office Equipment and Office Administration Strong communication and organizational skills Ability to multitask and work well under pressure Previous experience in a similar role is a plus High school diploma or equivalent required Reception & Guest Management o Welcome and greet guests professionally upon arrival and departure. o Maintain the reception area in a neat and presentable manner. o Look after visitor needs, including managing food arrangements for guests. o Conduct office tours for new joiners or visitors as required. 2. Communication & Coordination o Manage all incoming and outgoing calls; transfer calls as needed. o Handle company correspondence, including sorting mail and responding to emails. o Coordinate with agencies to arrange travel itineraries for directors, employees, new joiners, and trainees. 3. Meeting & Event Support o Schedule meetings, book rooms, and arrange necessary refreshments. o Assist in organizing internal events, including catering and logistics. o Prepare agendas and take meeting notes as required. 4. Administrative Tasks o Draft, format, and print business documents. o Photocopy, file, and maintain appropriate records. o Support directors with requests and ad hoc tasks. 5. Facility & Vendor Coordination o Check and maintain the facilities management checklist. o Coordinate and follow up with internet providers for connectivity and service issues. o Track and maintain records of courier dispatches and receipts. 6. Health & Safety o Ensure primary medical supplies are well-stocked and accessible. o Monitor the cleanliness and safety of shared office areas. 7. HR & Employee Support o Coordinate follow-up calls and other administrative support for the HR department. o Assist in onboarding activities and support new joiners as needed. Show more Show less