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Front Desk Executive

Virat Medical College and Hospital

1 Lacs

India

Posted:23 hours ago

Job Description

Registration & Patient Data Management: Register new and returning patients into the Hospital Management System (HMS), collect personal and medical details, and issue patient ID cards.

Appointment Scheduling: Book, reschedule, or cancel doctor and diagnostic appointments, and send automated or manual reminders to patients.

Communication & Inquiries: Handle multi-line phone calls, emails, and physical inquiries with clarity and empathy.

Billing & Insurance Coordination: Generate initial invoices, process cash, card, or digital/contactless payments, and assist with insurance verification and cashless claim documentation.

Admissions & Discharges Support: Guide patients through admission consent forms and coordinate discharge processes with nursing and finance teams.

Feedback Handling: Record patient or visitor feedback, manage minor complaints with de-escalation skills, and route major concerns to administration.

Qualifications and Requirements:

  • Education: graduation in any stream.

Note: Candidate from hospital/healthcare sector preferred. Interview at site. Early joiner will be preferred.

Job Type: Full-time

Pay: ₹15,000.00 - ₹16,000.00 per month

Benefits:

  • Paid time off

Work Location: In person

Skills Required

Front Desk Data Management Hospital Management Billing Insurance Finance Healthcare

Job Type

Full Time

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Virat Medical College and Hospital

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