Frappe

4 Job openings at Frappe
Merchandise Manager mumbai,maharashtra,india 0 years None Not disclosed On-site Full Time

Merchandise is one of the ways people feel they belong to the Frappe community. We want to make sure our community always has something memorable to take home. To make this happen, we are looking for an energetic team member who can set up and run our online merch shop. What you will be working on: Set up and run Frappe’s online merchandise shop. Manage the entire inventory lifecycle, from sourcing to stock tracking. Coordinate with vendors and ensure timely production and delivery. Curate, update, and grow the merchandise catalog with fresh ideas. Work on growing merchandise sales through creative initiatives. Manage trophies and more for partners and community recognition. Who we are looking for: A fresher or early-career professional with lots of energy and ownership. Organizational skills to keep track of multiple moving pieces. Comfortable working with vendors and negotiating deals. An eye for detail and creativity in curating merchandise. Someone who is reliable, self-driven, and excited to make things happen.

Product Engineer mumbai,maharashtra,india 1 - 3 years None Not disclosed Remote Full Time

Company Description Frappe is an open-source software company building powerful, modern business applications. Our products, including ERPNext, Frappe CRM, Helpdesk, Learning and more, are designed to help organizations run efficiently, with transparency and full ownership. For more, check https://frappe.io Role Description Product engineer for Frappe Helpdesk. Take features from idea to execution, shaping the product end-to-end. Support users and gather feedback to improve the product. Continuously iterate, experiment, and test to refine and enhance functionality. Improve onboarding experiences to make products more accessible. Write clear documentation to help users and contributors. Qualification and Skills 1-3 years of experience in product development. Proficiency in Vue (preferred) or React, Python, and JavaScript. Strong UI/UX sense with an eye for clean, functional design. Self-driven and comfortable working independently. Bonus: Contributions to open-source projects or previous experience working on CRM, Helpdesk, and similar products. Location Preference for Mumbai-based candidates, but open to remote applicants who can travel to Mumbai frequently.

Inside Sales Executive - MENA mumbai,maharashtra,india 1 years None Not disclosed On-site Full Time

Company Description Frappe develops 100% open source software designed to help businesses achieve sustainable growth. Our flagship product, ERPNext, is one of the world's leading open-source ERPs and is part of a suite of 15+ business applications that simplify processes like accounting, operations, and HR. Trusted by a rapidly growing global community, our platforms enable businesses to focus on their operations rather than their tools. At Frappe, we embrace 'Democracy at Work,' offering a culture where team members choose their projects, contributions, and even their pay to align with their strengths and passions. Key Goals Drive lead generation from organic inbound channels (signups, churned accounts, emails, chat support). Increase customer conversions and re-engage dormant leads. Provide actionable feedback and insights to strengthen sales and marketing strategies. Responsibilities Generate leads from existing organic channels (signups, churned accounts, inbound requests). Handle inbound calls, return missed calls, and manage outbound follow-ups. Proactively reach out to qualified signups and churned accounts to drive conversions. Reactivate dormant leads through consistent outreach and engagement. Conduct customer and market research to identify opportunities and challenges specific to the Middle East and North Africa. Share market intelligence and customer insights with the marketing and product teams for continuous improvement. Maintain accurate records of leads, opportunities, and pipeline status in CRM. Qualifications & Experience Bachelor’s degree in Business Administration (BBA) or equivalent; MBA preferred. Minimum 1+ years of sales experience (inside sales, business development, or lead generation). Excellent written and verbal communication skills in English. Strong understanding of customer engagement, prospecting, and relationship management. Knowledge or prior exposure to the Middle East and North Africa Market will be an added advantage. Proficiency in CRM.

Inside Sales Executive - MENA mumbai,maharashtra,india 1 - 3 years INR Not disclosed On-site Full Time

Company Description Frappe develops 100% open source software designed to help businesses achieve sustainable growth. Our flagship product, ERPNext, is one of the world's leading open-source ERPs and is part of a suite of 15+ business applications that simplify processes like accounting, operations, and HR. Trusted by a rapidly growing global community, our platforms enable businesses to focus on their operations rather than their tools. At Frappe, we embrace Democracy at Work, offering a culture where team members choose their projects, contributions, and even their pay to align with their strengths and passions. Key Goals Drive lead generation from organic inbound channels (signups, churned accounts, emails, chat support). Increase customer conversions and re-engage dormant leads. Provide actionable feedback and insights to strengthen sales and marketing strategies. Responsibilities Generate leads from existing organic channels (signups, churned accounts, inbound requests). Handle inbound calls, return missed calls, and manage outbound follow-ups. Proactively reach out to qualified signups and churned accounts to drive conversions. Reactivate dormant leads through consistent outreach and engagement. Conduct customer and market research to identify opportunities and challenges specific to the Middle East and North Africa. Share market intelligence and customer insights with the marketing and product teams for continuous improvement. Maintain accurate records of leads, opportunities, and pipeline status in CRM. Qualifications & Experience Bachelor's degree in Business Administration (BBA) or equivalent; MBA preferred. Minimum 1+ years of sales experience (inside sales, business development, or lead generation). Excellent written and verbal communication skills in English. Strong understanding of customer engagement, prospecting, and relationship management. Knowledge or prior exposure to the Middle East and North Africa Market will be an added advantage. Proficiency in CRM.