Job Description: Assistant Counselor Location: [Specify Center, e.g., Malad/Vashi] Reporting to: Centre Manager Role Objective The Assistant Counselor will play a pivotal role in the student recruitment lifecycle. You will be responsible for bridge-building between initial inquiries and final enrollments. Your primary focus will be high-volume outreach, lead nurturing via CRM, and supporting the Centre Manager in closing admissions and ensuring timely fee collections. Key Responsibilities 1. Lead Generation & Outreach Conduct outbound calling on provided leads (database, website inquiries, walk-ins). Effectively communicate Frameboxx’s unique value proposition (VFX, Animation, Game Design, etc.) to prospective students and parents. Target: Consistently convert telephonic inquiries into scheduled physical walk-ins at the center. 2. CRM & Pipeline Management Maintain meticulous records of every interaction in the CRM software. Categorize leads (Hot/Warm/Cold) and ensure timely follow-ups. Generate daily/weekly reports on call volume, walk-in ratios, and pending follow-ups. 3. Sales Support & Conversions Assist the Centre Manager during face-to-face counseling sessions. Provide students with information regarding course modules, career prospects, and industry trends. Handle primary objections and "warm up" the candidate before the final closing interview with the Manager. 4. Fee Collection & Documentation Follow up with enrolled students for timely installment collections. Ensure all student documentation (enrollment forms, ID proofs, etc.) is complete and filed correctly. Assist in the preparation of daily collection reports (DCR). 5. Center Operations & Support Assist in organizing center events, such as seminars, workshops, and open houses. Coordinate with the faculty team to understand batch availability for new students. Maintain a professional and welcoming front-desk environment. Required Skills & Qualifications Education: Graduate in any stream (Knowledge of the creative arts/VFX industry is a significant plus). Experience: 1–3 years in tele-calling, education sales, or front-office counseling. Communication: Fluent in English and Hindi; ability to speak Marathi is an advantage. Tech Savvy: Proficient in MS Office (Excel/Google Sheets is a must) and experience working with CRM tools. Persistence: A "never-give-up" attitude toward following up with leads and hitting targets. What We Offer Competitive base salary plus performance-linked incentives. Opportunity to grow into a Senior Counselor or Center Lead role. Work environment within the exciting and creative Animation & VFX industry. Job Types: Full-time, Permanent Pay: ₹20,444.59 - ₹36,291.90 per month Work Location: In person
Job Description: Assistant Counselor Location: [Specify Center, e.g., Malad/Vashi] Reporting to: Centre Manager Role Objective The Assistant Counselor will play a pivotal role in the student recruitment lifecycle. You will be responsible for bridge-building between initial inquiries and final enrollments. Your primary focus will be high-volume outreach, lead nurturing via CRM, and supporting the Centre Manager in closing admissions and ensuring timely fee collections. Key Responsibilities 1. Lead Generation & Outreach Conduct outbound calling on provided leads (database, website inquiries, walk-ins). Effectively communicate Frameboxx’s unique value proposition (VFX, Animation, Game Design, etc.) to prospective students and parents. Target: Consistently convert telephonic inquiries into scheduled physical walk-ins at the center. 2. CRM & Pipeline Management Maintain meticulous records of every interaction in the CRM software. Categorize leads (Hot/Warm/Cold) and ensure timely follow-ups. Generate daily/weekly reports on call volume, walk-in ratios, and pending follow-ups. 3. Sales Support & Conversions Assist the Centre Manager during face-to-face counseling sessions. Provide students with information regarding course modules, career prospects, and industry trends. Handle primary objections and "warm up" the candidate before the final closing interview with the Manager. 4. Fee Collection & Documentation Follow up with enrolled students for timely installment collections. Ensure all student documentation (enrollment forms, ID proofs, etc.) is complete and filed correctly. Assist in the preparation of daily collection reports (DCR). 5. Center Operations & Support Assist in organizing center events, such as seminars, workshops, and open houses. Coordinate with the faculty team to understand batch availability for new students. Maintain a professional and welcoming front-desk environment. Required Skills & Qualifications Education: Graduate in any stream (Knowledge of the creative arts/VFX industry is a significant plus). Experience: 1–3 years in tele-calling, education sales, or front-office counseling. Communication: Fluent in English and Hindi; ability to speak Marathi is an advantage. Tech Savvy: Proficient in MS Office (Excel/Google Sheets is a must) and experience working with CRM tools. Persistence: A "never-give-up" attitude toward following up with leads and hitting targets. What We Offer Competitive base salary plus performance-linked incentives. Opportunity to grow into a Senior Counselor or Center Lead role. Work environment within the exciting and creative Animation & VFX industry. Job Types: Full-time, Permanent Pay: ₹20,444.59 - ₹36,291.90 per month Work Location: In person