Customer Support Executive - Voice Apex One

2.0 - 6.0 years

0 Lacs

pune, maharashtra

On-site

You are a highly skilled GenAI Solution Architect with over 10 years of experience, looking to lead the design and implementation of cutting-edge Generative AI (GenAI) and Large Language Model (LLM) solutions for enterprise environments. Your role involves leveraging Azure AI services to deliver scalable, secure, and responsible AI applications. Your responsibilities include architecting, designing, and implementing GenAI/LLM-based enterprise solutions. You will work hands-on with Azure OpenAI, Form Recognizer, Cognitive Search, and other Azure AI services. Leading the end-to-end solution lifecycle, you will collaborate with development teams and stakeholders to integrate GenAI capabilities into existing applications using .NET and Cosmos DB. Ensuring best practices in scalability, cost-efficiency, compliance, and responsible AI delivery is crucial. To excel in this role, you need a minimum of 10 years of experience in solution architecture, with at least 2 years in AI/ML or GenAI space. Strong expertise in Azure OpenAI Services, Document Intelligence (Form Recognizer), and Azure Cognitive Search is required. Familiarity with .NET programming and Cosmos DB is a plus. Your solid experience in prompt design, LLM orchestration, and deploying AI models at scale will be valuable. Your excellent communication, stakeholder management, and documentation skills will be essential for success in this role. Understanding secure, compliant, and cost-optimized AI solution delivery is also a key requirement.,

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