A hands-on, highly focused engineering role responsible for the day-to-day operation, maintenance, and optimization of the production Citrix environment. This individual will be a key technical resource, handling Level 2 and Level 3 troubleshooting, image lifecycle management, and contributing to automation efforts under the direction of the Citrix Manager. Key Responsibilities: Handle escalated tickets and complex user issues related to session performance, profile corruption, application launch failures, and connection errors within the CVAD environment Perform scheduled patching, updates, and configuration adjustments on all Citrix components (Delivery Controllers, StoreFront, Director) Deploy, update, and manage VDisks (PVS) or master images (MCS) Ensure VDisks are stable, optimized, and ready for deployment across the fleet Install, configure, and troubleshoot applications published via Citrix Optimize application properties and policies for maximum user performance Perform basic configuration tasks on NetScaler, including managing virtual servers, services, and assisting with VPN/Gateway troubleshooting Utilize PowerShell to automate routine tasks, generate operational reports, and manage user sessions and profiles efficiently Maintain accurate, up-to-date documentation, including process guides and runbooks, for all environment configurations and procedures Basic Qualifications: 4+ years experience supporting and administering a large-scale Citrix Virtual Apps and Desktops deployment Solid practical experience with either Citrix PVS or MCS is required Proven ability to troubleshoot end-to-end Citrix connection paths, including network, firewall, and ADC layers Strong foundation in Windows Server administration (GPO, DNS, Active Directory, NTFS permissions) Proficiency in PowerShell for operational tasks and environment reporting Familiarity with monitoring tools (e.g., Citrix Director, ControlUp) and performance metrics Relevant certifications (CCA-V or higher) are a significant advantage Preferred Qualifications: Bachelor's degree in Computer Science, Information Technology or related (or equivalent relevant experience) Pilot or aviation enthusiast About Jeppesen ForeFlight: Jeppesen ForeFlight is a leading provider of innovative aviation software solutions, serving the Commercial, Business, Military, and General Aviation sectors globally. Combining Jeppesen's 90-year legacy of accurate aeronautical data with ForeFlight's expertise in cutting-edge aviation technology, the company delivers an integrated suite of tools designed to enhance safety, improve operational efficiency, and sharpen decision-making. Why You Should Join: At Jeppesen ForeFlight, we know you want a rewarding career. To do that, you need challenging projects, a good work environment, and awesome coworkers. We believe in our employees and empower them to make a direct impact on our products and services messaging. We strive to provide employees and their loved ones with a world-class benefits experience, focused on supporting their physical, financial, and emotional wellbeing. Our benefits package includes but is not limited to the following: Group Medical insurance Group term life, personal accident, and critical illness insurance Gym reimbursement 20 days of paid vacation time 12 days of paid sick time Employee Assistance Program
Key Responsibilities: Systems Management & Infrastructure Design, implement, and maintain highly available, scalable, and secure. Supporting both windows or Linux virtual servers for mission-critical applications across various environments (on-premises, cloud, and hybrid). Provision and de-provision block-level (SAN) and file-level (NAS) storage to physical and virtual servers based on organizational needs and performance requirements Manage the full Server lifecycle from initial configuration and setup through to maintenance, patching, upgrades, and eventual decommissioning. Architect and implement robust backup and recovery strategies (including disaster recovery and business continuity plans) for all supported server and storage platforms. Develop and maintain comprehensive documentation related to systems architecture, configuration, processes, and standards. Collaborate closely with infrastructure teams on capacity planning, hardware/storage provisioning, and network configuration to optimize server and storage performance and reliability. Basic Qualifications: Bachelor's degree in computer science , Information Technology, or a related field, or equivalent practical experience. 7+ years of professional experience in server administration and engineering, specifically within an Infrastructure and Operations context. Proven mastery of multiple operating systems and storage offerings , including Linux, Windows, VMware ESXi, NAS (Network Attached Storage), Block Storage (SAN) and Cloud Storage. Expertise in Server and Storage security , performance tuning, and high availability configurations (e.g., clustering, replication, failover) and snapshot management. Strong experience with cloud-based server and storage services (e.g., AWS EC2, S3, Azure server, Azure Files, Glacier or Blob storage). Excellent scripting and automation skills (e.g., Shell, Python, PowerShell). Strong analytical, problem-solving, and communication skills, with the ability to convey complex technical information clearly. Preferred Qualifications: Relevant professional certifications (e.g., RHEL Certified, Microsoft Certified: AWS or Azure Cloud Certifications, VMware certified professional). Experience with DevOps practices and tools (e.g., Terraform, Ansible, Kubernetes, Docker). Experience with Storage support and migration projects, including cross-platform shared storage migrations supporting (CIFS or NFS). Knowledge of monitoring tools like Prometheus, Grafana, or equivalent. Knowledge of data replication tools like Zert0 or RecoverPoint Experience with managing data backups and recovery using tools like NetBackup, NetApp or equivalent. Strong knowledge of storage protocols, such as Fiber Channel, iSCSI, NFS, and SMB About Jeppesen ForeFlight: Jeppesen ForeFlight is a leading provider of innovative aviation software solutions, serving the Commercial, Business, Military, and General Aviation sectors globally. Combining Jeppesen's 90-year legacy of accurate aeronautical data with ForeFlight's expertise in cutting-edge aviation technology, the company delivers an integrated suite of tools designed to enhance safety, improve operational efficiency, and sharpen decision-making. Why You Should Join: At Jeppesen ForeFlight, we know you want a rewarding career. To do that, you need challenging projects, a good work environment, and awesome coworkers. We believe in our employees and empower them to make a direct impact on our products and services messaging. We strive to provide employees and their loved ones with a world-class benefits experience, focused on supporting their physical, financial, and emotional wellbeing. Our benefits package includes but is not limited to the following: Group Medical insurance Group term life, personal accident, and critical illness insurance Gym reimbursement 20 days of paid vacation time 12 days of paid sick time Employee Assistance Program
Key Responsibilities Network Design and Implementation Lead the design, configuration, deployment, and optimization of complex network solutions, including routers, switches, wireless, firewalls, load balancers, and VPNs Develop and maintain network architecture standards and documentation Ensure network solutions align with security policies, compliance requirements, and business objectives Security & Firewalls Serve as the subject matter expert (SME) for Palo Alto Networks firewall technologies, including PAN-OS, Panorama, and VPN solutions. Have a high level of understanding of F5 load balancers Design, implement, and manage next-generation firewall rules, security profiles, threat prevention, and URL filtering Conduct regular security audits and vulnerability assessments to proactively identify and mitigate risks Proactively manage the end-to-end lifecycle of digital SSL/TLS certificates, including request, installation, and renewal, to ensure uninterrupted service and maintain security standards Implement and manage Authentication, Authorization, and Accounting (AAA) using Cisco ISE with TACACS+ to secure network devices and user access Core Networking (Cisco Focus) Configure and manage Cisco enterprise-level routing and switching, including advanced protocols like BGP and OSPF Maintain and troubleshoot complex campus and data center networking environments, including Cisco Catalyst and Nexus switch platforms along with Cisco and Meraki Wireless networks. Manage and optimize network performance, Quality of Service (QoS), and high availability features (HSRP, VRRP, etc.) Manage and secure the corporate DNS infrastructure, including zone management, record lifecycle, and implementation of security best practices like DNSSEC Configure, manage, and troubleshoot the enterprise Cisco wireless environment, including Wireless LAN Controllers (WLCs) and Access Points (APs), to ensure reliable and secure network connectivity Cloud Networking (AWS & Azure) Design and implement secure and scalable network connectivity within and between AWS and Azure cloud environments Configure and manage cloud networking components such as AWS VPCs, subnets, Transit Gateway, Direct Connect, Route 53, and Azure VNETs, ExpressRoute, VPN Gateways, and Load Balancers Implement and manage firewall and security policies within the cloud networking stack Operations and Troubleshooting Provide Tier 3 escalation support for network incidents and performance issues. Perform root cause analysis (RCA) for major network incidents and implement preventative measures Develop and implement network monitoring, logging, and alerting solutions Automate routine network tasks using scripting tools (e.g., Python, Ansible) where applicable Leverage SolarWinds for root cause analysis and performance tuning, providing critical data and insights to support rapid resolution of network and system incidents Act as the primary technical liaison with service providers (e.g., ISPs, cloud providers, carriers) during outages to manage trouble tickets, coordinate troubleshooting, and drive incidents to a swift resolution Basic Qualifications 12+ years of progressive experience in network engineering, with at least 3 years in a senior role Strong Cisco Networking knowledge: Expert-level experience with Cisco routing and switching (LAN/WAN/Data Center) F5 Load Balancing: Manage, configure, and troubleshoot F5 BIG-IP Local Traffic Manager (LTM) and Global Traffic Manager (GTM) to ensure the high availability, performance, and security of critical applications Expertise in Palo Alto Networks: Experience with implementation, configuration, and management of PAN-OS and Panorama Solid understanding of Cloud Networking: Proven experience designing and supporting network infrastructure in AWS and Azure Expertise in network security principles, IPSec VPNs, and remote access solutions. Strong knowledge of monitoring tools, packet capture analysis, and performance tuning techniques Excellent communication, documentation, and interpersonal skills Preferred Qualifications Bachelor's degree in IT or related field CCNP/CCIE, PCNSE, or cloud networking certifications Experience with AWS, Azure, and hybrid networks Skilled in automation (Python, Ansible, Terraform) Strong SD-WAN, VPN, and Zero-Trust knowledge Pilot or aviation enthusiast preferred About Jeppesen ForeFlight Jeppesen ForeFlight is a leading provider of innovative aviation software solutions, serving the Commercial, Business, Military, and General Aviation sectors globally. Combining Jeppesen's 90-year legacy of accurate aeronautical data with ForeFlight's expertise in cutting-edge aviation technology, the company delivers an integrated suite of tools designed to enhance safety, improve operational efficiency, and sharpen decision-making. Why You Should Join At Jeppesen ForeFlight, we know you want a rewarding career. To do that, you need challenging projects, a good work environment, and awesome coworkers. We believe in our employees and empower them to make a direct impact on our products and services messaging. We strive to provide employees and their loved ones with a world-class benefits experience, focused on supporting their physical, financial, and emotional wellbeing. Our benefits package includes but is not limited to the following: Group Medical insurance Group term life, personal accident, and critical illness insurance Gym reimbursement 20 days of paid vacation time 12 days of paid sick time Employee Assistance Program
This role will supplement GRC Compliance Specialists, GRC Risk Management Specialists and ISMS owners. This role will focus on defining, quantitating, and developing materials such as Plan of Action & Milestone(s) (POA&M) to mitigate and resolve risks across Jeppesen. This role must see broader impacts of risks and be capable of relating risks to key stakeholders. This role will work with risks on different levels, from a technical product and vulnerability perspective to a more holistic organizational view. The role will also support compliance efforts by assisting in analyzing security practices and controls for the various frameworks, analyze Jeppesen's current state, analyze the deficiencies between current Jeppesen state and implementation of controls, determine corrective measures to address deficiencies, plan appropriate steps to implement corrections, track the implementation of corrective actions, and provide internal self-audits of both processes and operational implementation of the controls. This role works across the organization and is expected to communicate effectively with leadership, operations, and development in ensuring that Jeppesen establishes and maintains a world-class compliance team. Domestic and international travel may be required to support audit and compliance efforts at Jeppesen locations in the US and worldwide. This is not estimated to be more than 15% of the employee's time. Position Responsibilities Communicate with groups from C-Level Executives to operations and development Willingness to speak truth on security compliance regardless of audience; the role must be willing to express deficiencies when deficiencies exist Lead and support various risk management teams and boards across Jeppesen such as change control board(s) (CCB), vulnerability management, operational risk boards, business risk boards Will be an authority in identifying mitigations to risk including technical and operational Will prepare steps and efforts to mitigate and burn down risk across all levels of the business Work in GRC tools such as Vanta to track risk Will own and delegate risk ownership where appropriate Understand compliance frameworks and how they interrelate in terms of controls Decompose security practices and controls into actionable requirements Define, write, and formally document policies, standards, procedures, guidelines, and baselines Test policies, standards, procedures, guidelines, and baselines for compliance to security frameworks Determine non-compliance and/or deficiencies between control expectations and current implementation including ability to provide guidance to fully meet intention of the security control Analyze schedule and budgets to determine if tasks are achievable Understands risk management including business risk management, operational risk management, and development risk management Problem solver; a desire to see problems as challenges to be resolved Continue to learn and improve skills through both JEPPESEN provided training and self-training Basic Qualifications (Required Skills/Experience) A bachelor's degree in Engineering or higher is REQUIRED. Minimum of 5 years working risk management or similar functions Minimum of 5 years working in security practices and controls Extensive understanding and ability of tracing products and operational risks to business risk Ability to supplement all areas of GRC at Jeppesen as schedule(s) dictate Ability to quickly change from one task to another Experience in at least one of the following security frameworks: NIST, ISO 27001, CMMC 2.0, COBIT, Cyber Essentials, etc. Preferred Qualifications A bachelor's degree or similar level of experience in a technical field A security or compliance certification such as CISSP, CRISC, CISA, CISM, CCP, CCA, ISO 27001 Auditor, etc. Ability to effectively discuss security frameworks in detail in how compliance works to shape a business and/or business unit Ability to take non-specific technical controls and data and relate them to technical implementations Experience working in Change Control Boards (CCBs) or other oversight groups Experience auditing businesses, business units, or teams for compliance to a security framework Experience in regulations such as GDPR, HIPAA, FISMA, etc. Experience in technical roles such as security operations, boundary defense, vulnerability management Why You Should Join At Jeppesen ForeFlight, we know you want a rewarding career. To do that, you need challenging projects, a good work environment, and awesome coworkers. We believe in our employees and empower them to make a direct impact on our products and services messaging. We strive to provide employees and their loved ones with a world-class benefits experience, focused on supporting their physical, financial, and emotional wellbeing. Our benefits package includes but is not limited to the following: Group Medical insurance Group term life, personal accident, and critical illness insurance Gym reimbursement 20 days of paid vacation time 12 days of paid sick time Employee Assistance Program
Position Responsibilities As an Experienced Software Engineer, the selected individual will work to develop, maintain and improve Aviation Operational Efficiency Software products. Should have excellent communication and presentation skills Must have experience working with cross-functional teams spread across multiple products and locations within Boeing and external partners. Must be flexible, with a high tolerance for organizational complexity and ability to work with partners from within Boeing and outside, across different cultures and time-zones. Experience in collaborating within an Agile team setting, working as a group to drive Epic/Feature/Story creation as well as solution design and architecture. Should have excellent interpersonal and communication skills to earn trust, persuade, motivate and mentor other team members. To be effective, this person must earn the respect of the Scrum teams, Scrum Masters, Technical Architect, Release Train Manager, Business teams, customers and all other different stakeholders. Candidate must be a self-starter with a positive attitude, high ethics, strong analytical and creative problem-solving skills and a track record of working successfully under pressure in a time-constrained environment. Ability to independently execute & deliver on the backlog without dependency or handholding. Should be an excellent team player. Work in close cooperation - actively aligns the technical roadmap, System Design, with teams based in international locations. Create and maintain necessary software design and architecture documentation. Keep track of and actively reduce technical debt. The selected individual will be a skilled, highly professional engineer, work collaboratively with an international team comprising Software development, product management, and business analysis. The selected individual will also be responsible to provide support to development of internal competency and resources for critical skill sets Conduct research and stay updated on industry trends, competition offerings and advancements in aircraft performance and sustainability Research and recommend new system requirements to improve the product capabilities. Basic Qualifications (Required Skills/Experience) Bachelor's degree in Engineering or higher as a Basic Qualification Education/experience typically acquired through advanced education (e.g. Bachelor) and typically 8 to 12 years related work experience or an equivalent combination of education and experience (e.g. Master 7 to 11 years) related in computer science, aerospace or other closely related field. Experience in Flight Management Systems and Aircraft performance computation/optimization Experience with MATLAB/Python scripting Experience in Machine learning and data analytics Experience in Deep Learning and Neural Network models Preferred Qualifications (Desired Skills/Experience) Prior Experience in Flight Plan/Optimization, Aircraft Fuel planning and optimization, expertise in Lateral and Vertical flight planning, Air Traffic Management. Experience related to EFB/Flight Deck applications Prior experience in related to Aircraft Performance computation/optimization, Tail Specific Performance computations using big data analytics, AI/ML, Agentic AI, and modelling. Exposure to Flight Data Monitoring and Flight Data Analytics Familiarity with airplane avionics, network protocols and airplane system integration Assists in the facilitation of team meetings across time zones Delivers informative, well-organized presentations Excellent verbal and written English, including grammar Problem Solving Identifies critical issues with ease Exhibits confidence and an extensive knowledge of emerging industry practices when solving business problems Must have experience working with cross-functional teams spread across multiple products Must be flexible, with a high tolerance for organizational complexity and ability to work with partners from within Boeing and outside, across different cultures and time-zones Pushes creative thinking beyond the boundaries of existing industry practices and client mindset Why You Should Join At Jeppesen ForeFlight, we know you want a rewarding career. To do that, you need challenging projects, a good work environment, and awesome coworkers. We believe in our employees and empower them to make a direct impact on our products and services messaging. We strive to provide employees and their loved ones with a world-class benefits experience, focused on supporting their physical, financial, and emotional wellbeing. Our benefits package includes but is not limited to the following: Group Medical insurance Group term life, personal accident, and critical illness insurance Gym reimbursement 20 days of paid vacation time 12 days of paid sick time Employee Assistance Program
Key Responsibilities Design, build, and maintain a secure, scalable foundational AWS environment using AWS Control Tower, AWS Organizations, and related services to meet organizational requirements for networking, identity, governance, security, and cost optimization. Architect and deploy an AWS Landing Zone following best practices, including account baselining, organizational units, guardrails, IAM (Identity and Access Management), VPC design, and Transit Gateway connectivity. Define and enforce security and compliance controls, including Service Control Policies (SCPs), centralized logging and auditing (CloudTrail, AWS Config, centralized log aggregation), encryption best practices, and automated policy-as-code checks. Design and implement secure network architecturesVPCs, subnetting, routing, Transit Gateway patterns, VPN/Direct Connect/Transit connectivity, and network segmentation to ensure secure communication and resource isolation. Develop and manage identity and access strategies: role design, permission boundaries, permission sets, integration with AWS IAM Identity Center (formerly AWS SSO), and secure credential/secret management. Automate landing zone and infrastructure provisioning using Infrastructure-as-Code (Terraform, CloudFormation) with reusable modules, state management, and CI/CD integration to ensure repeatable, auditable deployments. Build and operate CI/CD and GitOps pipelines using GitHub (Actions) / AWS CodePipeline and related tooling; implement IaC-driven promotion, testing, and deployment workflows. Design and deploy platform engineering tooling and automation to accelerate workload onboarding, migrations, and day-to-day operations (self-service patterns, templates, and developer enablement). Implement observability and operational practices: monitoring, logging, tracing, alerting, SLOs/SLIs, incident response, and runbooks to maintain reliability and performance. Monitor system performance, troubleshoot infrastructure and application issues, and optimize resource allocation and cost through tagging, budgets, and cost-management tools. Ensure ongoing governance: implement guardrails, tagging standards, cost controls, and automated compliance checks across accounts and workloads. Collaborate with product, development, security, and platform teams to translate business requirements into secure, resilient AWS solutions; provide technical guidance, training, and mentorship. Essential Functions Manage and govern multi-account structures using AWS Organizations to enable a secure, scalable, and compliant account strategy. Design, implement, and operate AWS Control Tower (or equivalent patterns) to automate the creation and baseline configuration of secure multi-account environments. Define and enforce identity and access strategies using IAM and AWS IAM Identity Center (formerly AWS SSO), including roles, permission boundaries, permission sets, and credential/secret management. Architect secure network topologies using VPC design best practicessubnetting, routing, network ACLs, security groups, and segmentationto isolate and protect workloads. Design and operate connectivity patterns using Transit Gateway, VPN, and Direct Connect to integrate VPCs, on-premises networks, and multi-region architectures. Implement Infrastructure-as-Code (IaC) to provision and manage landing zone components and workloads consistently, using tools such as Terraform and CloudFormation with reusable modules and CI/CD integration. Apply the AWS Well-Architected Framework principles to evaluate and drive improvements in security, reliability, performance efficiency, cost optimization, and operational excellence. Build and maintain DevOps and CI/CD workflows using tools like AWS CodeCommit / CodeBuild / CodePipeline, GitHub Actions, GitLab CI, or similar systems to enable automated testing and deployments. Write and maintain automation and tooling scripts using Python, Bash, or comparable languages to support provisioning, operations, and integrations. Embed security best practices across design and operations: threat modeling, data encryption, secrets management (AWS KMS, Secrets Manager / SSM Parameter Store), logging/auditing (CloudTrail, AWS Config), and policy-as-code. Troubleshoot complex infrastructure and platform-level issues using structured root-cause analysis and remediation; produce runbooks and long-term mitigations. Communicate effectively with technical and non-technical stakeholders; produce architecture diagrams, design docs, onboarding materials, and executive briefings. Highly desirable if the candidate has AWS and Azure expertise on Landing Zone Architecture, Managing Cloud Policies, Governance, Monitoring, Identify Solutions, System Integrations, driving application migration strategies, Application CI-CD best practices, Catalogs of Terraform Modules & release management and Infrastructure pipelines. Technologies Musthave Core AWS platform: EC2, Lambda, VPC, S3, EBS, RDS / Aurora, DynamoDB. Multiaccount & governance: AWS Organizations, AWS Control Tower, account/OU design. Identity & security: AWS IAM, AWS IAM Identity Center, KMS, Secrets Manager, RBAC and leastprivilege design. Networking & connectivity: Transit Gateway, Route 53, Direct Connect, VPN, routing and subnet design. Infrastructure as Code (IaC): Terraform (authoring modules, state management) and CloudFormation (or AWS CDK). CI/CD & DevOps: GitHub Actions / GitLab CI / AWS CodePipeline + CodeBuild integrations and pipeline design. Containers & orchestration: Docker, Amazon EKS (Kubernetes), Amazon ECR, Helm and Kubernetes manifests. Observability & reliability: CloudWatch, CloudWatch Logs, XRay, tracing/metrics/alerting and SLO/SLA practices. Security & compliance tooling: CloudTrail, AWS Config, Security Hub, GuardDuty, Service Control Policies (SCPs). Scripting & automation: Python, Bash, AWS CLI; experience building automation and operational runbooks. Cost & governance: Tagging strategies, AWS Cost Explorer, AWS Budgets, cost optimization patterns. Architecture best practices: Application of the AWS WellArchitected Framework to design secure, reliable, performant, and costefficient systems. Communication & leadership: Ability to produce architecture docs, runbooks, and to mentor/lead technical teams. Nicetohave Advanced networking: BGP, Transit Gateway multiregion patterns, advanced routing and NAT/proxy designs. GitOps & continuous delivery tools: Flux, Argo CD, Terraform Cloud / Terraform Enterprise. Knowledge on Platform engineering and developer experience: selfservice catalogs, service meshes (e.g., App Mesh), internal developer portals. Hybrid / edge: AWS Outposts, advanced Direct Connect architectures, multicloud interoperability patterns. Alternative observability stacks: Prometheus, Grafana, ELK/EFK integration experience. Security specializations: certifications or deep experience with CIS, NIST, ISO frameworks, or AWS Security Specialty practices. Certifications (signals of expertise): AWS Certified Solutions Architect Professional, AWS Certified DevOps Engineer, AWS Security Specialty. Preferred Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience. 14+ years of professional experience in AWS Cloud Management & Operations specifically within an Infrastructure and Operations context. Proven master of landing zone deployment and management Excellent scripting and automation skills (e.g., ARM, Terraform, Shell, Python, PowerShell). Strong analytical, problem-solving, and communication skills, with the ability to convey complex technical information clearly. Experience with DevOps practices and tools (e.g., Terraform, Ansible, Kubernetes, Docker). Experience with database migration projects, including cross-platform migrations. Knowledge of monitoring tools like Prometheus, Grafana, or equivalent. About Jeppesen ForeFlight Jeppesen ForeFlight is a leading provider of innovative aviation software solutions, serving the Commercial, Business, Military, and General Aviation sectors globally. Combining Jeppesen's 90-year legacy of accurate aeronautical data with ForeFlight's expertise in cutting-edge aviation technology, the company delivers an integrated suite of tools designed to enhance safety, improve operational efficiency, and sharpen decision-making. Why You Should Join At Jeppesen ForeFlight, we know you want a rewarding career. To do that, you need challenging projects, a good work environment, and awesome coworkers. We believe in our employees and empower them to make a direct impact on our products and services messaging. We strive to provide employees and their loved ones with a world-class benefits experience, focused on supporting their physical, financial, and emotional wellbeing. Our benefits package includes but is not limited to the following: Group Medical insurance Group term life, personal accident, and critical illness insurance Gym reimbursement 20 days of paid vacation time 12 days of paid sick time Employee Assistance Program