Customer service: Greet and welcome guests warmly and promptly. Interact with customers in a friendly, helpful, and professional manner. Answer guest questions about menu items, promotions, and store services. Address and resolve customer complaints and concerns efficiently and tactfully. Order and payment processing: Take customer orders accurately, whether at the front counter, drive-thru, or through digital systems. Operate point-of-sale (POS) systems and handle cash and card transactions. Ensure accuracy in orders and payments, providing correct change to customers. Food and beverage handling: Prepare food and beverages according to standard recipes and procedures. Assemble and package orders correctly for dine-in, takeaway, or drive-thru. Assist in prepping food and monitoring inventory levels for food and supplies. Restock supplies, condiments, and utensils as needed. Store operations and maintenance: Maintain the cleanliness and tidiness of the dining area, front counter, and food preparation stations. Bus tables, dispose of trash, and perform other routine cleaning tasks. Ensure compliance with all health, safety, and hygiene regulations, including HACCP standards where applicable. Team collaboration: Work effectively with fellow team members and kitchen staff to ensure a smooth and efficient workflow. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Provident Fund Work Location: In person
**Job Description:** As a customer service representative, your role involves greeting and welcoming guests warmly and promptly. You will be required to interact with customers in a friendly, helpful, and professional manner. Answering guest questions about menu items, promotions, and store services is also a key responsibility. Additionally, addressing and resolving customer complaints and concerns efficiently and tactfully is crucial. Taking customer orders accurately, whether at the front counter, drive-thru, or through digital systems, is part of your daily tasks. **Key Responsibilities:** - Greet and welcome guests warmly and promptly - Interact with customers in a friendly, helpful, and professional manner - Answer guest questions about menu items, promotions, and store services - Address and resolve customer complaints and concerns efficiently and tactfully - Take customer orders accurately using various systems - Operate point-of-sale (POS) systems and handle cash and card transactions **Food and Beverage Handling:** - Prepare food and beverages following standard recipes and procedures - Assemble and package orders correctly for dine-in, takeaway, or drive-thru - Assist in prepping food and monitoring inventory levels for food and supplies - Restock supplies, condiments, and utensils as needed **Store Operations and Maintenance:** - Maintain the cleanliness and tidiness of the dining area, front counter, and food preparation stations - Bus tables, dispose of trash, and perform routine cleaning tasks - Ensure compliance with all health, safety, and hygiene regulations, including HACCP standards where applicable **Team Collaboration:** - Work effectively with fellow team members and kitchen staff to ensure a smooth and efficient workflow This role is full-time and the work location is in person. **Benefits:** - Provident Fund Please note that additional details about the company were not provided in the job description.,
Company Description Flavour Pot Foods LLP is a Mumbai-based hospitality group founded in 2011, focused on celebrating India’s rich regional cuisines through distinctive dining experiences. With a team of over 200 professionals, the company blends tradition with innovation in its restaurant and bar concepts. Each brand under Flavour Pot Foods reflects a unique cultural narrative, united by a passion for great food, warm service, and thoughtful storytelling. The company operates across Mumbai and Hyderabad, with plans for national expansion. Role Description This is a full-time on-site role for a Restaurant Manager located in Hyderabad for the brand Oye Kake. The Restaurant Manager will be responsible for overseeing daily operations, ensuring excellent customer satisfaction and service, managing staff hiring and training, and maintaining communication with team members. Duties also include overseeing food and beverage quality, managing inventory, and ensuring a clean and safe environment for both customers and staff. Qualifications Strong Customer Satisfaction and Customer Service skills Proven experience in Hiring and staff management Excellent Communication skills Knowledge and experience in Food & Beverage management Ability to work in a fast-paced environment and handle multiple responsibilities Previous experience in a restaurant management role is a plus Bachelor's degree in Hospitality Management or a related field is preferred
Company Description Flavour Pot Foods LLP is a Mumbai-based hospitality group founded in 2011. Our mission is to celebrate India’s rich regional cuisines through distinctive dining experiences. With a team of over 200 professionals, we blend tradition and innovation across our restaurant and bar concepts. Each brand under our umbrella tells a unique cultural story, united by a passion for great food, warm service, and thoughtful storytelling. We operate in Mumbai and Hyderabad, with plans for national expansion. Role Description This is a full-time, on-site role for a Purchase Manager located in Worli. The Purchase Manager will be responsible for managing the procurement of goods and services required for our operations, negotiating contracts, ensuring timely delivery, and maintaining relationships with suppliers. The role also includes conducting market research to identify pricing trends, managing inventory levels, and coordinating with the kitchen and operational teams to meet their needs. Qualifications Experience in procurement, supplier management, and contract negotiation Strong analytical and market research skills Excellent organizational and inventory management skills Effective communication and relationship-building skills Proficiency in using procurement software and tools Ability to work independently and as part of a team Experience in the hospitality industry is a plus Bachelor's degree in Business Administration, Supply Chain Management, or related field