JOB DUTIES & RESPONSIBILITIES: Diagnose and resolve software application issues and challenges. Monitor the system for potential issues, and address them proactively before they become major problems Participate in 24/7 on-call rotation, respond to alerts in a timely fashion, escalate issues as needed. Support off hours as needed. Oversee and coordinate code deployment activities across several product lines – both internal and customer-facing Directly manage a team of several TechOps Engineers Coordinate incident response and support for production environments Own and administer CICD infrastructure and tools (Jenkins servers, code repositories, artifact storage, SonarQube, CodeQL) Be a point of contact for several engineering teams; identify impediments and build cross-functional collaboration to resolve them. Support Engineering Teams in troubleshooting software builds and environmental issues. Identify and implement environment configuration changes and optimizations. Manage work intake for the DevOps team; clarify and prioritize tasks Provide guidance and mentoring for the team Lead by example: perform hands-on tasks as needed (code deployments, troubleshooting, configuration changes) Job Types: Full-time, Permanent Pay: ₹391,742.09 - ₹3,000,000.00 per year Benefits: Flexible schedule Health insurance Life insurance Paid sick time Paid time off Provident Fund Work from home Ability to commute/relocate: Baner, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred) Experience: DevOps: 6 years (Required) Production and Support: 6 years (Required) Kubernetes: 4 years (Required) Ansible: 4 years (Required) Location: Baner, Pune, Maharashtra (Required) Work Location: In person
As an Application Analyst III at Cambridge Health Alliance (CHA), your role is crucial in supporting and optimizing health IT systems, especially Epic, to ensure reliable, secure, and effective technology for patient care and operational efficiency. You will bridge technical expertise and user engagement to ensure that systems align with CHA's mission of equitable, patient-centered healthcare. Key Responsibilities: - Maintain and optimize existing clinical and business applications, including Epic. - Coordinate and test system upgrades, integrations, and new application deployments. - Serve as a liaison between end-users, IT, and software vendors. - Analyze workflows and recommend improvements to enhance performance and usability. - Collaborate with IT Education to create and deliver user training and support optimization. - Provide technical support and troubleshooting to users. - Partner with Business Analysts to develop and refine reporting tools. - Manage IT projects in collaboration with clinical and operational leaders. Qualifications: - Education: Bachelor's in Healthcare, Information Systems, or Business Management (or equivalent experience). - Experience: 5-7 years as an Application Analyst or related healthcare IT/clinical systems role. Epic experience is required, certification preferred. - Proven ability to work in complex healthcare settings and cross-functional teams. Core Competencies: - Strong analytical and problem-solving skills. - Understanding of EHRs, databases, and healthcare workflows. - Excellent interpersonal and communication abilities. - Risk analysis, quality assurance, and attention to detail. - Demonstrated growth in technical and leadership responsibilities. - Experience delivering system improvements and user-focused solutions. In this role, you will thrive if you: - Are Epic-savvy and enjoy solving complex system problems. - Can bridge the gap between technical teams and clinical/operational users. - Are proactive in optimizing workflows and ensuring smooth technology adoption. - Enjoy a mix of technical work, user support, and project management. - Value CHA's mission of equity and excellence in healthcare delivery.,