An Insurance Operations Executive manages daily operational tasks to ensure the efficient and accurate processing of insurance policies and claims. Key responsibilities include policy administration (issuance, endorsements, renewals), coordinating with departments like underwriting and claims, ensuring regulatory compliance, and generating reports to monitor performance. This role requires strong communication and organizational skills to handle customer queries and work with external partners such as brokers and TPAs. Key Responsibilities · Policy Administration: Manage the full lifecycle of insurance policies, including issuance, endorsements, renewals, and cancellations. · Process Management: Oversee daily operations to ensure the smooth and timely processing of policies and claims. · Customer Support: Handle and resolve escalated customer queries and operational issues. · Performance Monitoring: Generate and analyze Management Information System (MIS) reports to track performance, identify gaps, and improve efficiency and turnaround times (TAT). · Process Improvement: Identify challenges in the operational process and implement improvements. · Auditing: Participate in audits and ensure timely closure of any observations. · Team Support: Mentor and support junior team members in process execution. Required Skills and Qualifications · Strong understanding of insurance operations and regulatory requirements. · Excellent communication and interpersonal skills. · Strong organizational and analytical skills. · Ability to handle multiple tasks and meet deadlines. · Proficiency in data management and report generation. · Familiarity with insurance software and systems. Job Type: Full-time Pay: ₹200,000.00 - ₹350,000.00 per year Work Location: In person
An insurance telecaller's job description includes making outbound calls to sell insurance policies, explaining policy features, answering questions, and handling customer inquiries to meet sales targets. Key responsibilities also involve following scripts, maintaining customer records in a CRM, generating new leads, and scheduling appointments for sales agents. The role requires strong communication, persuasion, and organizational skills. Key responsibilities · Sales and lead generation : Make outbound calls to potential and existing customers to introduce, explain, and sell insurance products (life, health, auto, etc.). · Information provider : Clearly explain insurance plan benefits, coverage, costs, and policy terms to customers. · Customer interaction : Handle inbound and outbound calls, answer customer questions, resolve inquiries, and build rapport with clients. · Appointment setting : Schedule follow-up meetings or consultations for insurance agents with interested clients. · Data management : Update and maintain customer records, sales leads, and other data accurately in a CRM system. · Sales target achievement : Work to meet and exceed daily, weekly, or monthly sales goals. Required skills and qualifications · Communication skills : Excellent verbal communication, active listening, and persuasive speaking abilities are essential. · Sales aptitude : Ability to effectively convince and handle objections from potential customers. · Product knowledge : Must be able to quickly learn and understand various insurance products and their features. · Organizational skills : Strong time management and organizational skills to manage high call volumes and meet deadlines. · Technical proficiency : Basic computer skills for data entry and familiarity with CRM software are usually required. Job Type: Full-time Pay: ₹200,000.00 - ₹500,000.00 per year Work Location: In person
An insurance telecaller's job description includes making outbound calls to sell insurance policies, explaining policy features, answering questions, and handling customer inquiries to meet sales targets. Key responsibilities also involve following scripts, maintaining customer records in a CRM, generating new leads, and scheduling appointments for sales agents. The role requires strong communication, persuasion, and organizational skills. Key responsibilities · Sales and lead generation : Make outbound calls to potential and existing customers to introduce, explain, and sell insurance products (life, health, auto, etc.). · Information provider : Clearly explain insurance plan benefits, coverage, costs, and policy terms to customers. · Customer interaction : Handle inbound and outbound calls, answer customer questions, resolve inquiries, and build rapport with clients. · Appointment setting : Schedule follow-up meetings or consultations for insurance agents with interested clients. · Data management : Update and maintain customer records, sales leads, and other data accurately in a CRM system. · Sales target achievement : Work to meet and exceed daily, weekly, or monthly sales goals. Required skills and qualifications · Communication skills : Excellent verbal communication, active listening, and persuasive speaking abilities are essential. · Sales aptitude : Ability to effectively convince and handle objections from potential customers. · Product knowledge : Must be able to quickly learn and understand various insurance products and their features. · Organizational skills : Strong time management and organizational skills to manage high call volumes and meet deadlines. · Technical proficiency : Basic computer skills for data entry and familiarity with CRM software are usually required. Job Type: Full-time Pay: ₹200,000.00 - ₹500,000.00 per year Work Location: In person
A job description for an Insurance Claims Executive includes overseeing claims processing from initiation to settlement, ensuring claims are handled efficiently and comply with regulations. Key responsibilities involve coordinating with underwriting and other teams, managing client relationships, resolving issues, implementing process improvements, and verifying claims documentation. The role also requires a strong understanding of claims policies, attention to detail for fraud prevention, and effective communication with customers and intermediaries. Key responsibilities · Claims processing: Manage the end-to-end claims cycle, including assessment, validation, calculation of benefits, and settlement. · Operational oversight: Oversee daily operations, ensuring efficient processing of policies and claims and coordinating with other departments like underwriting. · Customer and stakeholder management: Engage with customers and intermediaries to resolve queries and complaints, providing excellent service. · Documentation and compliance: Ensure all claims documentation is accurate and complete, and adhere to all legal, regulatory, and company policies. · Process improvement: Analyze and implement process improvements to enhance service efficiency and quality. · Fraud prevention: Investigate potentially fraudulent claims and analyze information to identify inconsistencies. · Reporting: Prepare and present reports related to claims operations and financial data. Key skills and qualifications · Technical skills: Proficiency in insurance software, MS Office, and data management. · Soft skills: Strong analytical and problem-solving skills, excellent communication and interpersonal skills, attention to detail, and the ability to work under pressure. Job Type: Full-time Pay: ₹300,000.00 - ₹475,000.00 per year Work Location: In person
An insurance underwriter's job description includes evaluating insurance applications, assessing risks by analysing client information, and determining policy terms, conditions, and premiums to ensure profitability for the insurer. They screen applicants using set criteria and automated software, decide whether to accept or reject applications, and may work with specialists like medical professionals or actuaries to gather more information. Key responsibilities involve setting appropriate coverage amounts, writing policies, and collaborating with agents and brokers. Job Type: Full-time Pay: ₹350,000.00 - ₹550,000.00 per year Work Location: In person
As an insurance underwriter, your role involves evaluating insurance applications, assessing risks, and determining policy terms to ensure profitability for the insurer. You will be responsible for screening applicants, making decisions on applications, and may collaborate with specialists for additional information. Your key responsibilities will include setting coverage amounts, writing policies, and working with agents and brokers. Key Responsibilities: - Evaluate insurance applications - Analyze client information to assess risks - Determine policy terms, conditions, and premiums - Screen applicants using set criteria and automated software - Collaborate with specialists for additional information - Set appropriate coverage amounts - Write policies - Work with agents and brokers Qualifications Required: - Bachelor's degree in a related field such as finance or business - Strong analytical skills - Attention to detail - Excellent communication skills - Knowledge of insurance policies and regulations Please note that the job type is full-time and the work location is in person.,
Role Overview: As an Insurance Claims Executive, your primary responsibility will be to oversee claims processing from initiation to settlement to ensure efficient handling and compliance with regulations. You will play a crucial role in coordinating with underwriting and other teams, managing client relationships, resolving issues, implementing process improvements, and verifying claims documentation. Your strong understanding of claims policies, attention to detail for fraud prevention, and effective communication with customers and intermediaries will be essential for success in this role. Key Responsibility: - Claims processing: Manage the end-to-end claims cycle, including assessment, validation, calculation of benefits, and settlement. - Operational oversight: Oversee daily operations to ensure efficient processing of policies and claims, while coordinating with other departments like underwriting. - Customer and stakeholder management: Engage with customers and intermediaries to resolve queries and complaints, providing excellent service. - Documentation and compliance: Ensure all claims documentation is accurate and complete, adhering to all legal, regulatory, and company policies. - Process improvement: Analyze and implement process improvements to enhance service efficiency and quality. - Fraud prevention: Investigate potentially fraudulent claims and analyze information to identify inconsistencies. - Reporting: Prepare and present reports related to claims operations and financial data. Qualification Required: - Technical skills: Proficiency in insurance software, MS Office, and data management. - Soft skills: Strong analytical and problem-solving skills, excellent communication and interpersonal skills, attention to detail, and the ability to work under pressure. Please note that the job type for this role is full-time and the work location is in person.,
An insurance telecaller's job description includes making outbound calls to sell insurance policies, explaining policy features, answering questions, and handling customer inquiries to meet sales targets. Key responsibilities also involve following scripts, maintaining customer records in a CRM, generating new leads, and scheduling appointments for sales agents. The role requires strong communication, persuasion, and organizational skills. Key responsibilities · Sales and lead generation : Make outbound calls to potential and existing customers to introduce, explain, and sell insurance products (life, health, auto, etc.). · Information provider : Clearly explain insurance plan benefits, coverage, costs, and policy terms to customers. · Customer interaction : Handle inbound and outbound calls, answer customer questions, resolve inquiries, and build rapport with clients. · Appointment setting : Schedule follow-up meetings or consultations for insurance agents with interested clients. · Data management : Update and maintain customer records, sales leads, and other data accurately in a CRM system. · Sales target achievement : Work to meet and exceed daily, weekly, or monthly sales goals. Required skills and qualifications · Communication skills : Excellent verbal communication, active listening, and persuasive speaking abilities are essential. · Sales aptitude : Ability to effectively convince and handle objections from potential customers. · Product knowledge : Must be able to quickly learn and understand various insurance products and their features. · Organizational skills : Strong time management and organizational skills to manage high call volumes and meet deadlines. · Technical proficiency : Basic computer skills for data entry and familiarity with CRM software are usually required. Job Type: Full-time Pay: ₹200,000.00 - ₹300,000.00 per year Work Location: In person
An insurance telecaller's job description includes making outbound calls to sell insurance policies, explaining policy features, answering questions, and handling customer inquiries to meet sales targets. Key responsibilities also involve following scripts, maintaining customer records in a CRM, generating new leads, and scheduling appointments for sales agents. The role requires strong communication, persuasion, and organizational skills. Key responsibilities · Sales and lead generation : Make outbound calls to potential and existing customers to introduce, explain, and sell insurance products (life, health, auto, etc.). · Information provider : Clearly explain insurance plan benefits, coverage, costs, and policy terms to customers. · Customer interaction : Handle inbound and outbound calls, answer customer questions, resolve inquiries, and build rapport with clients. · Appointment setting : Schedule follow-up meetings or consultations for insurance agents with interested clients. · Data management : Update and maintain customer records, sales leads, and other data accurately in a CRM system. · Sales target achievement : Work to meet and exceed daily, weekly, or monthly sales goals. Required skills and qualifications · Communication skills : Excellent verbal communication, active listening, and persuasive speaking abilities are essential. · Sales aptitude : Ability to effectively convince and handle objections from potential customers. · Product knowledge : Must be able to quickly learn and understand various insurance products and their features. · Organizational skills : Strong time management and organizational skills to manage high call volumes and meet deadlines. · Technical proficiency : Basic computer skills for data entry and familiarity with CRM software are usually required. Job Type: Full-time Pay: ₹200,000.00 - ₹300,000.00 per year Work Location: In person