Company Description FIRETECH is a leading Indian company specializing in fire suppression technologies with best-in-class specifications for UL Listed Bladder Tanks. Known for its customer-focused product innovation and exceptional engineering services, FIRETECH consistently exceeds customer expectations and reshapes the fire protection industry. The company offers customized fire protection systems and critical hazard protection solutions. With manufacturing facilities near the Mumbai-Goa National Highway and a head office in Mumbai, FIRETECH ensures easy and speedy access to export facilities. Role Description This is a full-time on-site role for an Operations Engineer - Planning & Expedition located in Navi Mumbai. The Operations Engineer will be responsible for planning and coordinating operations, troubleshooting and resolving issues, and ensuring efficient workflow and project expedition. The role involves regular interaction with customers to provide exceptional service and support in navigating and addressing various operational challenges. Qualifications Strong Analytical Skills and Troubleshooting abilities Customer Service experience Proficiency in Linux and Windows systems Excellent written and verbal communication skills Ability to work collaboratively with cross-functional teams Bachelor's degree in Engineering, Information Technology, or a related field Experience in the fire protection industry is a plus Show more Show less

1. Prepare tenders and standardized tender templates and documentation. Preparing Tender as per the techno- commercial scope of work given in tenders, etc 2. Preparation of quotes using CRM/Excel/Word 3. Develops the bid and tender strategy 4. Prepares initial tender documentation and coordinate obtaining the required approvals. Parallel work for company and product registrations with PSU / Govt entities/End Users 5. Maintain a list of qualified vendors, especially as related to planned tenders 6. Compilation of various input to create a more complete tender proposal 7. Monitoring deadlines - Timely submission of all tenders. RFQs raised. Bid Projects Documentation 8. Evaluation and contract negotiation. Liaises with the User Department on an ongoing basis with respect to Tender requirements and Tender status. Coordinating with customers by phone/email to seek/provide clarifications from time to time 9. Follow-up of a bid, prepare online & offline tender inquiry. Understanding of tender management process 10. Corresponds with vendors in conjunction with the tender process as required, ie, non-disclosure agreements, confirmation of interest, etc. 11. Preparation and/or review of Tender Documentation Packages comprising of Instructions to Bidders, Contract Form, General Terms Conditions, Bid Forms, etc. 12. Assemble and maintain internal Procurement documentation relating to the tendering process, including recording management approval relating to tendering and contracting actions. 13. Maintains tender files and arranges their archiving upon Tender completion 14. Prepare Tenders status reports and expected timelines on a regular basis and when requested 15. Prepare correspondences to internal departments and vendors. Contact vendors to ask for quotations for the tender under discussion. Documenting and Processing purchase orders received from customers either in INR or foreign currency 16. Liaises and coordinates activities with Accounts and Finance to ensure order completion with payments and other documents such as BGs, bank Documents etc. 17. Tenders and Liasoning process can co-ordinate with govt. Officials, pending payment and collection follow-up, MIS reports, online/ offline searching of tenders, etc.