120 Financial Services Banking Investments Insurance Jobs - Page 3

About this role Regulatory Operations is a growing team who design, implement & lead on all aspects of BlackRock s regulatory processes. We continually monitor , review, and provide assurances that our regulatory obligations are fulfilled. This is an exciting time within Regulatory Operations with implementation of new regulations and the opportunities to drive our business forward. We are developing systems and reporting capabilities alongside managing risk and working with key partners across the business to drive implementations. The successful candidates will play an important role in that evolution. We are looking for a candidate who will work within a Regulatory trade and transaction control team focusing on daily processes and oversight controls in respect of BlackRock s global regulatory reporting obligations including EMIR, SFTR, MAS, ASIC, CFTC, CSA and MIFIR. T he successful candidate will be responsible for monitoring the transmission of the reports, ensuring that all reports reach and are accepted by the regulator, reconciling positions to evidence completeness and accuracy of data sent and monitoring compliance and producing accurate metrics. We would like to hear from someone who is control focused, risk aware and has a desire to understand all aspects of regulatory reporting. You should enjoy shifting challenges, thinking creatively, collaboration and thrive under scrutiny and tight deadlines. We would like to see: A highly motivated self-starter who enjoys learning and working in a fast-paced environment and shows attention to detail A results-focused and dynamic work ethic with a passion for problem solving The ability to meet tight deadlines The ability to build and effectively manage relationships Excellent written & verbal communication skills Knowledge of Microsoft Office products - Excel, Word, PowerPoint. Knowledge/Experience Ideally 4-7 years Investment Operations experience preferably within a Trade and Transaction Reporting or Controls team roles Strong problem-solving skills and attention to detail Ability to escalate, breakdown issues and communicate with urgency and clarity Regulatory reporting experience and knowledge would be advantageous Understanding of Derivative financial markets and related instruments preferred Experience in audit and/or controls are preferred. Exhibits strong planning and organisational skills Ability to identify and/or implement process improvements / changes Experience of supporting Regulatory Change projects / initiatives Technical proficiency , ideally SQL and/or Python skills Our benefits To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It s why we re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com / company / blackrock BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law.

The Floor Support acts as a subject matter expert in various processes as it relates to dealing with customers on a daily basis, promptly responding to all inquiries over the phone in a courteous and efficient manner and takes necessary follow up actions until the customer issues are fully resolved. What Youll Do: The Floor Support acts as a subject matter expert in various processes as it relates to dealing with customers on a daily basis, promptly responding to all inquiries over the phone in a courteous and efficient manner and takes necessary follow up actions until the customer issues are fully resolved. Assist team members by answering questions and providing support on customer transactions, including, but not limited to: taking escalated Supervisor calls, evaluating call recordings and QA call review Assist with distribution of reports, mail, and other correspondence to team members Flexible team player in respect to investing additional time in to the team when necessary; including coverage on when required and support in team hours tracking/progression throughout each month Champion company core values and other company programs to engage and motivate our employees Other duties as assigned Education North America - Minimum High School Diploma or equivalent is required Philippines - Minimum of 2 years post-secondary or equivalent is required Costa Rica - No Minimum requirement United Kingdom - No Minimum requirement Trinidad & Tobago - Minimum 3 CSEC passes English is compulsory in all locations Experience Previous experience in an Agent role Certificates/Licenses Must be able to be licensed with the appropriate collection/trace licenses for all applicable jurisdictions, if required What Were Looking For: All Information security responsibilities can be located in The Book of Bill (Global) and The Book of Bill (Global) - French. Please note that Information security responsibilities are based on role. Why Join Us? Growth Opportunities : We believe in promoting from within and providing opportunities for career advancement. Comprehensive Training : We offer extensive paid training to ensure you re equipped for success. Team-Oriented Culture : Work in a collaborative, supportive environment with peers who are passionate about what they do. Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees. Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you ll build strong connections. State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity. Rewarding Work: Help businesses grow while making a real difference in people s lives! Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work! Twitter & Instagram: bgocareers Facebook: Bill Gosling Outsourcing LinkedIn: Bill Gosling Outsourcing Website - https: / / www.billgosling.com / careers By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing s Privacy Policy and consent to the collection, use, and storage of personal information in accordance with the policy. At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here. If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need - just let us know. Bill Gosling Outsourcing - Where your career thrives!

Title: Associate - Liquidity Management Location: Bangalore Role overview: This position focuses on effectively managing, projecting, and examining the organization s cash flows and balances. Responsibilities include administering cash positions in various accounts, processing and accounting for incoming and outgoing wire transfers, and overseeing fund disbursements to ensure seamless transaction. How you will create impact: Managing, Projecting and examining Cash flows and balances. Administering Cash positions in various accounts and updating the system will relevant entries. Accounting and processing of incoming wire transfers and outgoing wire transfers Overseeing and processing the disbursements of funds Ensuring daily reconciliation of cash application and bank account disbursements. Ensuring procedures and protocols are followed for cash forecasting, payment processing and reconciliation. Assist in Bank Reconciliation effectively. Assists with project assignments and financial reporting Excellent Analytical and problem solving skills Knowledge and understanding of financial statements, including an ability to analyze cash flow and the impact on the financial statements. Essential qualifications: MBA in Finance or Accounting. Should have 0-2 years of experience. Interview rounds & assessments: Table for Two: A brief chat with one of our Recruiters to assess your foundational competencies and provide an overview of TerraPay. Beyond the Bio: A discussion with an SME or the RM to evaluate your role-specific knowledge, problem-solving abilities, and gain a deeper understanding of the company and team dynamics. Manager Meetup: A comprehensive discussion about the role and responsibilities, expectations, and mapping out potential career growth. Let s Collab: A cross-functional round that offers insights into other teams and functions and explores how your role aligns with them. (Only if recommended by the Hiring Manager.) Leadership Lens: A session with leadership and management to evaluate your strategic thinking, vision, and decision-making abilities. (Applicable only for AVP positions and above.) Hot Seat: A cultural fit round that includes an overview of the company s core values and long-term plans. Why TerraPay: TerraPay is a global money movement player on a mission to build a borderless financial world. We believe payments should be instant, reliable, transparent, seamless, and fully compliant. Registered and regulated across 31 global markets, we are a leading payments partner for banks, mobile wallets, money transfer operators, merchants, and financial institutions. We are proud to be a twice-certified Great Place to Work and were featured in the 2023 CB Insights Fintech 100 and the 2024 Financial Times 1000 lists. Read more about TerraPay here. Our culture & core values: At TerraPay, we don t just talk about our values we live by them. Humility, ownership & responsibility, entrepreneurship, global citizenship, and trusting empowerment are the principles that guide everything we do. If you re looking for a career that offers abundant opportunities for innovation and a culture of excellence, TerraPay is the place to be. With comprehensive healthcare benefits, cab facilities for our India-based employees, and a generous leave policy, we ve got you covered. Join us in one of our 10 offices worldwide and collaborate with a diverse team representing 40+ nationalities . Explore more vacancies here . Click here to see what our employees feel about TerraPay. Stay connected with TerraPay on LinkedIn .

We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited) . We are a fully owned subsidiary of the M&G plc group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003. At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns. JOB DESCRIPTION Job Title: Insurance Associate \ Executive Reports to: Team Manager Scope of Role M&G Global Services Pvt Ltd - Mumbai M&G Global Services Pvt Ltd - Mumbai Operations - Customer Services Key departments / areas of responsibility Operations Job Dimensions Financial Non Financial Not Applicable No direct reports Overall Job Purpose A key member of Customer Service Operations team, responsible for providing an efficient, effective and compliant service to policyholders. Key accountabilities include handling of simple and complex cases, quality in service delivery, accuracy in providing and capturing information while adhering to compliance guidelines and support to team managers. Key Accountabilities and Responsibilities *Key responsibilities: Wealth Operations, PFP, Adhoc Projects To provide customer service to both internal and external customers Ensure own work is completed to a high level of accuracy within service level agreements, to achieve regulatory targets Maintain and implement personal development plan in partnership with immediate manager Identify, facilitate and implement process improvement ideas to improve efficiency. Keep own knowledge up to date in relation to servicing/processing/compliance activities Execute non-standard cases and manual work that cannot be processed on standard systems. Learn all the skills and knowledge that would cover a broad range of servicing activities across regulated products. Identify customer needs, providing assistance / information and capturing essential details on the system thereby enabling other departments to fulfil the customer requirements. To demonstrate a positive risk, compliance and control culture through the identification, assessment, monitoring and management of risks and issues within the business area, alongside ensuring timely and appropriate resolution of control weaknesses, actions and failures that arise. To achieve and maintain required level of competency as per the training and competency framework. Responsible for the day to day pre sales administration for PFP and servicing of Retirement Account customers Responsible for updating details on various systems Will also be responsible for sending template letters to customers and at times creating free-form letters to respond to customer queries. Handle calls to ceding companies or internal departments within UK if required for some work types Key Interfaces Colleagues Process Leaders/Team Managers Business Managers Service Delivery Areas Call Handlers / Processors Customers/ Clients Financial Advisors Competence / Knowledge / Skills required Qualification Graduate Knowledge Basic knowledge of computers Skills Good verbal and written communication skills Ability to grasp processes and understand the implications of changes in processes Ability to understand customer requirements and apply knowledge & training to different servicing scenarios Eye for detail Team player Experience Fresher s eligible Preference would be given to individuals from an insurance background with approximately 1 year experience (Insurance Associate) with experience in handling written communication We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.

Join a Team That s Passionate About Making Lives Better! At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We re looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results ! Interacts with customers/ customer information on a daily basis, promptly responding to all inquiries in a courteous and efficient manner. Provides information to customers about product features. Helps customers when they are faced with problems or need information and/or ensure customer information is updated accurately. Interacts with Merchants partners and client internal Back Office support teams as needed to achieve customer resolution. What Youll Do: Interacts with customers/ customer information on a daily basis, promptly responding to all inquiries in a courteous and efficient manner. Provides information to customers about product features. Helps customers when they are faced with problems or need information and/or ensure customer information is updated accurately. Interacts with Merchants partners and client internal Back Office support teams as needed to achieve customer resolution. Help customers with complaints and questions, give customers information about products and services Ensure to deliver BGO and client metrics and expectations on a regular basis. Ensure customer satisfaction and provide professional customer support Update customer files with appropriate information and ensure information being placed in customer files follow regulatory, client specific, and corporate guidelines Engage with customers on all inbound/outbound calls, emails, and other channels of communication applicable and/ or supports to update customer s account information Work with merchant and client support teams as needed to achieve customer resolution in relation to loan declinations. Work with merchant and client support teams as needed to achieve customer resolution in relation to Merchant and Refund Disputes. Support processing of transactions including, but not limited to bankruptcies, consumer declarations, fraudulent activities and post charge off processing. Make accurate records as needed in both French and English for specific case types. Ability to think creatively both in terms of solutions to complex complaints and process improvement. Collaborate cross-functionally on root cause analysis and drive resolution of customer issues Champion company core values and other company programs Other duties as assigned Education North America - Minimum High School Diploma or equivalent is required Philippines - Minimum of 2 years post-secondary or equivalent is required Costa Rica - No Minimum requirement United Kingdom - No Minimum requirement Trinidad & Tobago - Minimum 3 CSEC passes English is compulsory in all locations Experience Previous experience in an Agent/Customer Service Representative is preferred but not required Exceptional communication and writing skills with attention to detail, grammar, brand tone, and voice. Resiliency with ability to bounce back from challenging interactions and manage through complexity and uncertainty Reports to: Floor Support/ Team Leader, Operations/ Team Leader Working, Operations/ Managing Coach, Operations What Were Looking For: All Information security responsibilities can be located in The Book of Bill (Global) and The Book of Bill (Global) - French. Please note that Information security responsibilities are based on role. Why Join Us? Growth Opportunities : We believe in promoting from within and providing opportunities for career advancement. Comprehensive Training : We offer extensive paid training to ensure you re equipped for success. Team-Oriented Culture : Work in a collaborative, supportive environment with peers who are passionate about what they do. Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees. Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you ll build strong connections. State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity. Rewarding Work: Help businesses grow while making a real difference in people s lives! Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work! Twitter & Instagram: bgocareers Facebook: Bill Gosling Outsourcing LinkedIn: Bill Gosling Outsourcing Website - https: / / www.billgosling.com / careers By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing s Privacy Policy and consent to the collection, use, and storage of personal information in accordance with the policy. At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here. If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need - just let us know. Bill Gosling Outsourcing - Where your career thrives!

Job Title: Sr. Customer Service Executive Location: Hyderabad, Telangana Company: Harmony United Medsolutions Pvt. Ltd. About Us: Harmony United Medsolutions Pvt Ltd (HUMS) is a dynamic and innovative company dedicated to revolutionizing the Healthcare Industry. We at HUMS take pride in being a reliable partner as a Healthcare Management Company. With nine years of experience, we have perfected our end-to-end services in medical billing, A.R. management, and other essential healthcare facets. We provide our services to Harmony United Psychiatric Care, a US-based Healthcare Company. We pride ourselves on our commitment to excellence, creativity, and pushing the boundaries of whats possible. As we continue to grow, we seek a talented candidate to join our team and contribute to our exciting projects. Position Overview: We are currently seeking an experienced and motivated candidate to join our Customer Service department. As a Sr. Customer Service Executive, you will be the primary point of contact for our clients, providing support and assistance with their inquiries and concerns. You will ensure that our clients receive outstanding service and have a positive experience with our company. The successful candidate will have a strong background in customer service, exceptional leadership skills, and a passion for exceeding customer expectations. Responsibilities: Serve as the first point of contact for clients, responding to inquiries and providing information about our healthcare services. Investigate and resolve escalated issues in a timely and satisfactory manner, ensuring customer satisfaction and retention. Conduct follow-up communications with clients to ensure their issues have been resolved and they are satisfied with the service provided. Act as the point of escalation for complex or sensitive customer inquiries and complaints. Collaborate with other departments, including Sales, Marketing, and Operations, to address customer needs and improve the overall customer experience. Prepare and present regular reports on customer service performance, including key metrics, trends, and insights. Requirements: At least 5 years of experience in international voice calling. Must be a B-Tech graduate from any stream. Proven track record of delivering high-quality customer service and driving customer satisfaction. Excellent communication and interpersonal skills, with the ability to interact effectively with customers and internal stakeholders. Ability to work well under pressure and handle multiple priorities in a fast-paced environment. Diversity, equality, and inclusion: Diversity, equality, and inclusion are fundamental to our success at HUMS. We actively promote diversity across all aspects of our organization, including but not limited to gender, race, ethnicity, sexual orientation, religion, disability, and age. We strive to foster an inclusive culture where diverse perspectives are embraced and everyone has equal opportunities to grow, contribute, and succeed. Benefits: Competitive salary (including EPF and PS) Health insurance Four days work-week (Monday Thursday) Opportunities for career growth and professional development Additional benefits like food and cab-drop are available Please submit your resume and cover letter detailing your relevant experience and why you fit this role perfectly. We look forward to hearing from you! In case of any queries, please feel to reach out us at [email protected] Note: Available to take calls between 4:45 PM to 3:45 AM IST only from Monday to Thursday. #LI-DNI

: Job Purpose Material invoices Process - Service Invoices Process - -Import bill checking and booking for Customs and GST related compliances. (Including shipping document, supporting bill of entry, Etc - Employees Expenses reimbursement verification & Payment - Bank Payment/Receipt Entries & Bank reconciliation -TDS/TCS Deduction Report Preparation/payment & Return filing - Internal/Statutory Audit Closure activities -Monthly Expense Provision booking & review with User team -Prepaid Expenses/Insurance entries - Sales Order Preparation - Month end Closing activities Qualifications: Diploma Minimum Experience Level: 2-6 Years Report to: Trainee

To ensure the achievement of disbursement targets of retail loan product with minimum delinquency. Identify target areas for prospective business Pre-screen customer segments as per the organization norms Ensure the number of log in along with disbursement Sanction ratio target achievement Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements Execute sales promotion activities to build customer interest in the TCFSL brand Build strong client relationships both internally and externally and build a strong brand identification with potential customers. Ensure vendor empanelment and develop relationships with new vendors. Develop strong distribution channels Provide training to staff members and vendors so as to develop a strong understanding of the markets / competition / process and products available in the markets and provide positive feedback to the central product and policy team to stay ahead in the market. Ensure compliance to all Audit / RBI regulations. Exp (in yrs) :- 0-3 yrs Qualification :- Graduate in any discipline Qualification :- Graduate in any discipline

To ensure the achievement of disbursement targets of retail loan product with minimum delinquency. Identify target areas for prospective business Pre-screen customer segments as per the organization norms Ensure the number of log in along with disbursement Sanction ratio target achievement Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements Execute sales promotion activities to build customer interest in the TCFSL brand Build strong client relationships both internally and externally and build a strong brand identification with potential customers. Ensure vendor empanelment and develop relationships with new vendors. Develop strong distribution channels Provide training to staff members and vendors so as to develop a strong understanding of the markets / competition / process and products available in the markets and provide positive feedback to the central product and policy team to stay ahead in the market. Ensure compliance to all Audit / RBI regulations. Exp (in yrs) :- 0-3 yrs Qualification :- Graduate in any discipline Qualification :- Graduate in any discipline

Responsible for daily reconciliation of Cash, positions and transactions for Equity, Corporate Bond, MBS, Derivatives (OTC & Listed), Repo, Bank Loan, and private securities Analyze and understand all security & cash position differences related to reconciliations and coordinate break resolution process with Client, Prime brokers, Counterparty and internal departments Upload Trades in Trade capture tool either manually or through auto loading of files received from Manager /Prime broker Trade confirmation with counter parties Track corporate actions Fail trade monitoring and settlement Intermediate professional working on projects of a moderate scope or on varied tasks that require resourcefulness, self-initiative, and significant independent judgement Demonstrates a developing functional knowledge to evaluate the implications of issues and make recommendations for solutions Guides less experienced team members May recommend new procedures Minimally requires a Masters degree, or Bachelors degree and 2 years of related experience, or high school degree and 4 years of related experienc

We are looking for young, high energy individuals with a passion for sales and for achieving aspirational targets Key responsibilitiesLiaise with banks branch staff and build effective relationships to maximize the business opportunity Provide knowledge about the insurance products and support banks branch staff through training to enable them to generate new business, understand customer needs and recommend suitable life insurance products to customers Provide training to the bank branch staff to equip them to sell insurance products to customers and assist them in revenue generation Provide guidance to the banks branch staff in servicing existing customers, solve their queries and concerns and ensure the quality of business is maintained consistently Enable business procured through banks branch staff is aligned to business quality metrics Exercise due diligence to prevent unauthorized/ fraudulent transactionsCandidates who are willing to be mobile and work across locations will be preferred Minimum requirementsGraduate freshers or candidates with experience Experience in customer facing roles in any industry; prior experience in life insurance industry is not mandatory Note Compensation and level fitment in the organisation will be offered commensurate with role, education and prior work experience of the candidate

About Branch Banking: The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services About the Role: As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank s products, providing service to existing and New-To-bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be posted as teller as per organization s requirements for processing cash transactions of customers. BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, WhatsApp banking wherever possible Key Responsibilities Offering solutions and Cross selling Bank s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc.) Achieve Business budgets as assigned by the organization on a monthly basis consistently. Generating referrals and leads of new customers for sale of bank s products. Promoting bank s products by taking part in marketing activities and customer visits outside the branch. Contact existing customers for bringing in more deposits and cross selling of bank s products. Timely and accurate processing of customer transactions and requests. Handle customer queries and provide correct solutions to ensure there are no customer complaints. Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time. Ensure that all audit requirements of the bank are met optimum audit rating. Complete all mandatory certifications required for the role (EUIN, SP Certification etc.) Complete all learning activities/ trainings conducted by the bank from time to time. Daily entry of interaction with customers in bank s CRM system. Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time Qualifications: Optimal qualification for success on the job is: Graduation/ Post-Graduation from a recognized institute Role Proficiencies: For successful execution of the job, the candidate should possess the following: Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"

Job Summary summary of the role includes the following: As an internal voice of client, work together with Business, Operations, Technology, and other key internal stakeholders to solve client issues timely with no/minimal escalation and identify opportunities to improve overall service for the client. Focus on digitization by looking at the possibility of STP through client interactions based on useful metrics and demonstrate results. Proactive client engagement and regular pulse checks for premier clients through due diligence visits, service reviews, proactive communication of market news, deeper understanding of clients need end-to-end, questionnaires completion, RFP, etc. Work Closely with stakeholders like, Operations team, Compliance, Implementation, Product and Operations to ensure comprehensive and timely reporting of market information to client through Service Reviews Build a rapport within competition in the Securities Services world to ensure that we are hand on with respect to changes in the regulations and their larger impact. Leveraging on metrics and client insights to understand client s needs, and identify opportunities for improvements in service, product solutions, utilization and optimizing channel usage, up-selling and cross-selling etc. Ensure incidents are managed and resolved in a timely manner. Actively engage with internal stakeholders and support functions to overcome obstacles in resolution of incidents while providing timely updates to client and internally on progress made. Maintain a professional and positive SCB image through all interactions with clients. Continually identify opportunities to improve client efficiency and performance, through e.g. optimizing channel usage, identifying service improvements, product solutions, and cross-sell opportunities. Assist in implementation of service and efficiency improvement initiatives in Securities Services and facilitate transfer of best practice. Execute team operating standards set out by the Country Head of Client Services as independent quality assurance within the team to ensure highest standards of service execution and related client communication. Key Responsibilities To deliver the right level of client service and advice to Securities Services clients in all interactions for their transactional enquiries complains, and other service-related issues based on the client tiering model. Champion client incident management by ensuring timely rectification and escalation where required. Ensure root cause analysis is completed and preventative measures are implemented effectively. Maximize the GEMS work tool to gain efficiency in directing and resolving client queries along with incident escalation protocol. Perform Ad-Hoc responsibilities as when assigned by the senior management of the department. Ensure timely completion of Due Diligence questionnaires and assist in organising due diligence visits as and when required. Thematic analysis and review of client issues and complains in order to identify root causes and remediation actions. Comply with Operational Risk Framework set out for Client Service including but not limited to client identification, complaints and enquiry handling. Adhere to policies including escalation and compliance requirements and follow any other relevant internal controls and procedures as they relate to process, products, policies and regulations. Ensure that all incidents and client complaints are captured in GEMS and followed-up for closure Encourage and foster a highly collaborative and supportive working environment where staff at all levels put the best interest of clients at the center of everything the team does. Effective performance management of all staff to ensure rewards are merit based and results driven. Execute team operating standards set out by the Country Head of Client Services as independent quality assurance within the team to ensure highest standards of service execution and related client communication. Providing regular individual and team feedbacks for ensuring high level of motivation and sharing of knowledge. Skills and Experience Minimum 3 to 5 years of experience in custody operations/capital markets and have Good knowledge of securities market practices in trading and corporate action events. Awareness of exchange and depository operations Good understanding of SWIFT Messaging Good interpersonal and communication skills, to deal with internal / external stakeholders. Working knowledge of MS Office applications Excellent team player Qualifications Graduate / Post - Graduate. Valid certifications for below NISM courses ( if not in possession, should enrol and acquire within 6 months from date of joining the bank ) NISM Series VI: Depository Operations Certification Examination NISM Series VII: Securities Operations and Risk Management Certification Examination About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers 26511

About Branch Banking: The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services. About the Role: The Relationship Manager will be responsible for nurturing client relationships through continuous client engagements and risk profiling. The RM will be responsible for identification of potential customers and providing them customized solutions as per their requirements. The position entails client management and acquisition with a key focus on expanding the Asset under Management. Key capabilities include working in a dynamic and fast-paced environment with cross-functional teams to design, collaborate with multiple stakeholders and provide tailored investment products aligned to customer needs. The center of all client engagements will be to ensure superior customer experience Key Skills Client relationship management : Strong interpersonal skills to build and maintain high trust and long term relationship with clients Communication : Excellent verbal and communication skills for conveying complex concepts clearly Sales and Negotiation Skills : Proven track record in sales, with the ability to meet and exceed targets. Financial Acumen : In-depth understanding of banking products, services, and financial markets. Ability to analyse financial statements and provide sound financial advice. Problem-Solving Abilities: Strong analytical and problem-solving skills to address needs and challenges. Key Responsibilities Provide financial solutions to the Priority customers while maintaining high service standards Maintain complete customer profile including the risk profile, demographics and assets in the bank Enrich relationships and garner higher wallet share through customer engagement activities Deepen the existing relationships by cross selling the Banks products and services/ third party investment products Identify potential customers who can be sold tailored products to enhance product penetration Acquire new customers by converting referral leads Achieve targets as assigned by the organization on a monthly basis Record and track all engagement activities through the CRM system Comply with KYC/SEBI rules, regulations, and legislation governing the Bank Qualifications: Optimal qualification for success on the job is: Graduation/ Post graduation from a recognized institute 6-10 years managing High Net worth clients Role Proficiencies: For successful execution of the job, the candidate should possess the following: Knowledge of banking products and services Ability to manage complex client situations Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills.

Job description Some careers open more doors than others. If you re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Role Purpose : Manage and control daily operations and administration of the payment operations (which includes FCY/LCY processing, regulatory filings, RBI liaison, Investigations etc.) in order to achieve a high level of efficiency and customer service, which would help attain strategic and operating objectives of the Bank Monitor performance of external vendors and operating staff in the unit Ensure standardization of processes. Process notes to be updated on a regular basis Regulatory reporting activities as per RBI and other regulators requirements Ensure an effective Business Continuity plan is in place for the unit and completion of BC exercise in timely manner Ensure day to day processes are run as per defined procedure notes and policies Contribute in all performance parameters which include cost management, key process performance indicators (TAT, accuracy etc.), customer satisfaction levels etc Maintain HSBC internal control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators Implement the group compliance policy as applicable to his role. Should be aware of the Operational Risk scenarios associated with their role, and to ensure that all actions during their employment with HSBC, take account of the likelihood of operational risk occurring Principal Accountabilities: Impact on the Business: By constantly reviewing processes and systems including controls without hampering business flexibility. Also, by acquiring thorough knowledge on FEMA, FEDAI, SWIFT and other regulatory guidelines to guide the team in processing the transactions. Business Continuity Plan (BCP): Develop a Business Continuity Plan (BCP) for remittance products and conduct regular tests while noting the system performance, system up time, user training etc. Cost Management: Monitor costs on an ongoing basis and strive to reduce and optimize operations resources. Implement lean methodologies to continuously reduce waste and identify areas of revenue leakage Customers / Stakeholders: By ensuring that the transactions are processed as per laid down guidelines within the agreed Service Levels with the various businesses. Monitoring the customer complaints and relating them to the processes where applicable to bring about improvements. Prompt communication to all stake holders about any process change. Liaise with internal customers (business groups & GLCM team) to understand delivery requirements with regards to the remittance s products. Support significant customization within the product limitations and provide regular feedback to develop / improvise new products. Leadership & Teamwork: Monitor performance of the staff and create a culture of learning and growth in the unit. Identify training needs for staff and ensure that minimum training days requirements is met. By ensuring all staff is conversant with the procedure laid down in BIM , DIMs, FIMs & relevant regulations. Backups to be created for every type of activity in the unit. Also preparing a backup for self in the unit. Operational Effectiveness & Control : By complying with internal and external guidelines whilst processing the transactions and other guidelines provided by compliance. By monitoring the operational loss event occurrence and impact and take corrective action to minimise the occurrence and impacts. Ensure timely implementation of audit points (both internal and external) in the unit. By ensuring that all the returns due, from the department are prepared accurately and within the stipulated time limits Risk Management: The job holder must ensure that all internal (FIM/BIM, Internal Compliance and Audit) and external (RBI regulations) guidelines are followed. A key risk aspect where the job holder is expected to provide leadership is Fraud risk and information security risk. Identify risk mitigants & steps to ensure NIL OPR s. Ensure risk ids in Orion are reviewed periodically. Maintain awareness of operational risk and minimize the likelihood of it occurring including its identification, assessment, mitigation and control, loss identification and reporting in accordance with section 4 of the Group Operations FIM. Observation of Internal Controls: Maintain and observe HSBC internal control standards, implement and observe Group Compliance Policy, including the timely implementation of recommendations made by internal/external auditors and external regulators. Foster a compliance culture and implement Group Compliance Policy by managing compliance risk in liaison with the Head of Group Compliance, Regional Compliance Officer, Area Compliance Officer or Local Compliance Officer, ensuring adequate compliance resources are in place and training is provided, and optimizing relations with regulators. Managing within the regulatory framework to avoid any reputational impact on the Bank is a major challenge. To develop a service delivery model for such regulatory processes which from time to time are passed on from RBI to Authorised Dealers. Balance the customers requirement and expectation with RBIs delivery model. Liaise and interact with all Customer Groups. An increasing business focus on remittances from LOBs and GLCM products requires the job holder to manage business expectations and at the same time keep the costs low and productivity high. Understanding of the FEMA framework and its interpretation. The job holder is expected to communicate effectively with all stakeholders to ensure that customers expectation is met and at the same time no compromise is made to the Banks position. Manage a team of officers and unionized staff. The growing workload needs to be handled with utmost efficiency / accuracy and the staff are motivated to project a good image of the department, bank and group as a whole. Analytical thinking is necessary for constant improvement of processes by identifying areas of weakness from the information and feedback received from processing and client servicing. Requirements This role requires 1-3 years of overall Banking exposure with 1 year of specialized experience in managing Remittances Operations. Skills required for success are: Fema knowledge People and Stakeholders Management Strong Communication and decision making ability Thinking and Problem solving skills Customer centric approach to support business growth Minimum Graduation or as required for the role, whichever is higher Additional Information Mandatory to successfully complete Anti-Money Laundering and Sanctions training and post-course assessment, as required. Useful Link Link to Careers Site: Click HERE You ll achieve more at HSBC. HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Job Title : Customer Service Associate Location : Mumbai Job Type : Full-time Department : Customer Support About the Role: We are looking for a highly motivated and customer-oriented individual to join our team as a Customer Service Representative (Blended Support). In this role, you will handle a combination of calls, emails, and live chat interactions to assist customers with inquiries, concerns, and product or service-related issues. You will play a key role in ensuring a seamless and positive experience across all communication channels. Key Responsibilities: •Manage incoming customer queries across phone, email, and chat platforms. •Deliver prompt, courteous, and accurate responses to customer inquiries. •Resolve product or service issues by clarifying the customers concern, determining the cause, and selecting the best solution. •Maintain detailed and accurate records of customer interactions and transactions using CRM tools. •Coordinate with internal teams to ensure customer issues are resolved effectively. •Meet performance metrics such as response time, resolution rate, and customer satisfaction scores. Qualifications: •High school diploma or equivalent; bachelors degree preferred. •Minimum [6 months 1 year] of experience in a blended customer service role (calls, emails, and chats). •Excellent verbal and written communication skills. •Ability to multitask and switch between communication channels efficiently. •Strong problem-solving skills and a customer-centric mindset.

Support the execution of new products during T&V. Participate in lab experimental studies and understand process during lab development. Perform experiments at lab scale for engineering studies. Generate process data sheets. Generate mass and energy balance at lab and plant scale. Develop P&ID and facility creation. Perform equipment & facility qualification. Support during the trouble shoot of process failures. Prepare technical investigation report for the process failures. Initiate changes in process and facility through change control. Perform HAZOP study for new facility and the process. Conduct HIRA for new changes in the existing facility/process. B.Tech (Chemical)

Location - Santacruz Key Responsibilities: Handle outbound calls in a professional and efficient manner. Provide accurate and timely information regarding products/services to customers. Resolve customer issues and complaints, ensuring high satisfaction. Maintain detailed records of customer interactions and follow up as required. Update customer records and systems based on interactions. Collaborate with other teams to address customer needs and improve service delivery. Maintain a positive, empathetic, and professional attitude towards customers at all times. Skills & Qualifications: Proven experience in a call center or customer service role (preferred). Excellent verbal communication and listening skills. Ability to remain calm and professional in stressful situations. Proficient in using computers and customer service software. Strong problem-solving skills and attention to detail. Ability to work independently as well as part of a team. Good Communication mandatory.

1.Portfolio Management regularly contacting and meeting portfolio clients. Profiling the clients and cross selling various products 2 Acquiring new relationships through references and catchment mapping 3 Sourcing Family a/cs to strengthen and enhance the relationship 4 Cross selling various engagement products- FD, RD, SIP, Locker, debit and credit cards ad this is an entry level segment 5 Deepening of Portfolio by cross selling various revenue products like Assets, TPP and Liabilities 6 Ensuring the customers are meeting the criteria for Aspire relationships – sourcing quality a/cs 7 Achieving CASA and Total Deposit targets set for the RM 8 Fee Revenue – Fee revenue targets to be met by cross selling multiple product lines to all customers 9 Mandatory certifications (AMFI and IRDA) and other internal training modules to be completed 10 Channel penetration like netbanking, mobile banking, Bill payments , SI registrations and ASBA setup

Key Responsibilities: Identify, Build and manage a portfolio of high-net-worth individuals (HNIs), corporate clients, and institutional investors. Promote listed bonds and FDs as an investment product, understanding client requirements and offering tailored solutions. Develop strong relationships with existing clients, ensuring customer satisfaction and retention. Identify new business opportunities through networking, referrals, and market intelligence. Stay updated on market trends, product developments, and regulatory changes in the fixed-income space. Collaborate with internal teams, including research and product specialists, to provide clients with in-depth insights and analysis. Achieving and exceed sales targets by delivering consistent performance. Qualifications and Experience: Bachelors degree in finance, Business Administration, Economics, or a related field (MBA preferred). 3+ years of experience in financial services, wealth management, or investment advisory, with exposure to fixed-income products. Strong understanding of bonds, fixed-income securities, and capital markets. Excellent communication, negotiation, and relationship management skills. Self-motivated, goal-oriented, and capable of working independently.

JOB DESCRIPTION CHANNEL SALES MANAGER AGENCY CHANNEL Key Accountabilities/ Responsibilities 1. Responsible for recruitment of agents through various sources to ensure achievement of business targets 2. Responsible for execution of the organisational strategy to ensure desired business results 3. Work towards achieving sales targets 4. Responsible for Activation of agents 5. To maintain the Hygiene 6. Frontline sales/field sales Candidate Profile: Any Graduate MBA Freshers can also apply 1-2 years of experience in insurance sales would be preferred Must be passionate for sales Perks and Benefits: Permanent/Full time job Up to 4 LPA CTC + Incentives (Up to 2.25 Lakhs per quarter) + Local Conveyance

Required Min 3-5 yrs experience in life insurance (BFSI) Required Min 2-3 yrs experience in team handling Age upto 45 yrs Any Graduate

SUMMARY Job Description Position : International Payment Processing Specialist Location : Hyderabad, India Notice Period : Immediate to 30 Days Preferred Shift Timing : US Shift Facilities : Cab facility provided Role Overview: We are in search of an individual with experience in payment processing, particularly in international funds transfer, SWIFT, ISO MX messages, Federal Reserve Wire Transfer Payments, and Foreign Exchange Payments. Knowledge of message types such as SWIFT, FED WIRE, CHIPS, Telex, and IntelliTRACS system is an advantage. Key Responsibilities: Perform moderately complex operations duties in support of a service center or department environment. Collect data and prepare related operational reports. Prepare input forms for automated data processing systems. Utilize the company's internal operations to perform duties. Coordinate projects and furnish information to authorized persons. Provide guidance to all levels of employees regarding personnel policies and procedures requiring some policy interpretation. Job Expectations: Strong knowledge of payment investigations and various case types. Strong knowledge of SWIFT messages and Fed Messages. Ability to multi-task effectively and interpret documents or requests received. Strong verbal and written communication skills. Attention to detail and excellent data entry skills. Good math, reconciliation, and accounts skills. Ability to work quickly and accurately while maintaining acceptable standards of workmanship. Quick learner with the ability to retain a high volume of information. Requirements Requirements: Experience in the international banking domain. Strong verbal and written communication skills. Analytical skills. Attention to detail. Excellent data entry skills. Strong math, reconciliation, and accounts skills. Ability to work quickly and accurately while maintaining acceptable standards of workmanship. Quick learner with the ability to retain a high volume of information. Ability to recognize and escalate any discrepancies identified or noticed while processing.

Key Purpose of the Job : The role holder is responsible for leading Collections Associates and Branch Collection Managers in achieving the collections target at a Branch/Area office. The role holder is also responsible for maintaining a quality collections portfolio. Minimizing cases from moving into arbitration and court proceedings is also a critical part of the role. Graduate in any discipline Minimum 4 to 6 years of experience in Collections function Should have basic knowledge of Home Loan market Must have drive to achieve targets Ensure collections of defaulter payments in the Branch/Area office, across all buckets Track and ensure maintenance of a quality collections portfolio Lead and manage the team of Collections Associates Maintain and prepare the Collections reports for the branch/area office

Role Details: Department: Growth Designation: RM Employment Type: Full Time Role Summary: We are seeking a highly motivated and results-driven Relationship Manager to join our dynamic team. As a key player in our organization, you will be responsible for activating & farming partnerships and driving revenue growth. If you're proactive with a passion for exceeding targets and delivering exceptional experiences, we want to hear from you. Key Responsibilities: 1. Activation & farming: Activating newly onboard partners and driving higher share of wallet from the CAs/Brokers. 2. Revenue Achievement: Consistently achieve revenue targets as per Annual Operating Plan (AOP) by cultivating and managing relationships within the partners sales teams. 3. Partner Relationship & Engagement: Develop and maintain excellent working level relationships with the teams that belong to the partner. Drive Bandhan Life's initiatives to ensure partners sell multiple products from our portfolio. 4. Collaborative Approach: Collaborate effectively with the issuance teams to deliver superlative login & issuance experience for mapped partners. 5. Market Feedback and Sales Input: Gather and provide regular market and environmental feedback to enable decision-making. Skills required: 1. Assertive [High] 2. Communication skills [High] (should be able to connect with and motivate partner frontline to drive higher share of wallet) Qualifications & Competencies: 1. 2-5 years of experience in Insurance (preferred)/ Financial services sector 2. Bachelor's degree 3. Proven track record of exceeding revenue targets and driving business growth in a similar role. 4. Strong understanding of sales dynamics and experience managing relationships. 5. Excellent communication and interpersonal skills. 6. Self-motivated with a high level of initiative and a results-driven approach