Field Technician

Designation: Field technician

Location: Bangalore, Mumbai, Pune, Hyderabad, Delhi, Ludhiana, Kolkata, Ranchi

Experience: 0-2 years

Employment Type: Full-Time

Position Overview:

Radiowalla Network Limited is seeking a dedicated and detail-oriented Field Quality Control Executive to oversee the quality of our audio and visual content delivery across various platforms. The ideal candidate will ensure that the services provided meet the highest standards of quality, working closely with the operations, technical, and content teams. This role involves conducting field visits, troubleshooting, and implementing quality checks to ensure seamless service delivery to clients.

Key Responsibilities:

- Preferred: Male candidates only

- Conduct regular field visits to client sites to monitor and evaluate the performance of audio-visual installations and services.

- Perform quality assurance tests on equipment, software, and content delivery systems to ensure adherence to company standards.

- Identify and troubleshoot technical issues that may affect service quality and provide immediate solutions.

- Collaborate with the technical team to maintain and upgrade audio-visual systems as required.- Maintain accurate documentation of quality assessments, findings, and corrective actions

.- Provide regular feedback and reports to senior management regarding field performance, issues, and improvements.- Ensure compliance with health and safety standards during field operations.

- Build strong relationships with clients, providing excellent service and addressing any concerns related to service quality.

Required Skills and Qualifications:

- Freshers in any field, +2 or 10th who can join immediately

- Being multilingual would be an added advantage

- Willingness to travel extensively and work flexible hours as needed

- Excellent problem-solving skills with the ability to troubleshoot under pressure.

- Strong communication skills to work effectively with both internal teams and clients

- Attention to detail and a proactive approach to maintaining quality standards.

Interested candidates can share their updated CVs at careers@radiowalla.in.