Job
Description
Fault Management Engineer will be delivering reliable and high-quality Voice over LTE (VoLTE) services by ensuring end-to-end fault management and resolution of complex network issues. You will contribute to maintaining optimal network performance through proactive monitoring, troubleshooting, and adherence to service level agreements (SLAs). You have: Bachelors degree with 8-15 Years in the Telecommunication. Expertise with SBC (Session Border Controller), TAS (Telephony Application Server), CFX (Call Flow eXchange), and OpenShift Cloud. Experience in VoLTE Call Flow Analysis and Troubleshooting. Demonstrated Proficiency with SDM Nodes (NT-HLR, One-NDS, HSS, MNP, PGW, EIR, UDM-AUSF, 5G EIR, vHLR). Expertise in Redhat OpenShift Container platform (OCP). Experience in Docker and Kubernetes. It would be nice if you also had: Possessing a good understanding of VoLTE architecture, including IMS, SIP, RTP, and Diameter protocols, with knowledge in OpenShift Cloud and UDM nodes like Ausf/ZTS/EIR. You will proactively manage faults, ensuring error-free operation of IMS and Cloud networks, specifically within the VoLTE, Cloud, and UDM domains. You will possess comprehensive troubleshooting skills, analyzing and resolving complex issues related to SIP signaling, call flows, and IMS/UDM components (Ausf, ZTS, EIR). You will prioritize performance optimization, working on fault tickets and implementing corrective actions within agreed SLAs to maintain optimal network performance. Adapt at incident management, diagnosing and resolving VoLTE-related network issues, collaborating effectively with market and operations teams to minimize service disruptions.
