Technical Onboarding Specialist, D&M Autodesk

5.0 - 9.0 years

0 - 0 Lacs

karnataka

On-site

As a Technical Onboarding Specialist for Customer Technical Success in the Design & Manufacturing (D&M) industry at Autodesk, you will serve as a deployment coordinator, demonstrating both technical and program governance capabilities. In this role, you will design, build, and maintain strategic FastTrack Onboarding services, providing technical deployment guidance and best practices to help customers adopt Autodesk Design & Manufacturing Solutions. By supporting the discovery and delivery of assisted onboarding sessions and establishing working relationships with customers, partners, and internal support teams, you will use Autodesk Technology to help customers overcome barriers and accelerate their business outcomes. Responsibilities Demonstrate subject matter expertise in Autodesk D&M solutions and provide technical guidance based on best practices to help customers adopt Autodesk technology and achieve their business outcomes. Design, build, and maintain the strategic Fast Track Onboarding service catalog to increase customer success and new product adoption. Support customer discovery and delivery of assisted onboarding sessions, helping to reduce deployment and onboarding time and increase Autodesk Solutions usage and consumption. Curate, create, and deliver digital content for end-users via 1:1 and 1:Many sessions, ensuring it adheres to Customer Technical Success (CTS) standards of quality and consistency and effectively solves specific customer challenges. Collaborate with multiple internal teams to drive deployment efforts and build strong relationships with customers, ensuring seamless execution and support of Fast Track Onboarding Services. Minimum Qualifications 5+ years of experience in Mechanical Engineering, Product Design & Manufacturing, or a related field. Advanced knowledge of Mechanical Engineering, Product Design & Manufacturing Engineering industry needs and workflows. Bachelor's degree or equivalent experience in Mechanical Engineering, Industrial Design, or Manufacturing engineering or equivalent. Proficient knowledge of Autodesk Inventor, Fusion, and/or Vault in a production environment. Additional knowledge of Autodesk Platform Solutions is a bonus. Proven ability to be flexible and learn quickly in a fast-paced environment. Able to manage several projects simultaneously, setting the right priorities. Demonstrated ability to build and maintain strong relationships with commercial customers. Excellent verbal and written communication skills in English; ability to convey complex technical details coherently to a live or virtual audience. Strong content creator for both internal and customer-facing audiences.,

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