Air Export - Customer Service & Operations Air Export Customer Service & Operations We are seeking a detail-oriented and experienced professional to manage Customer Service and Operations for Air Export. This role acts as the first point of contact for clients and is responsible for ensuring seamless coordination of air export shipments from documentation and booking to shipment tracking and invoicing. The ideal candidate will have strong communication skills, operational knowledge, and the ability to deliver a high-quality customer experience Responsibilities Serve as the primary point of contact for all air export customer service, documentation, and operational matters. Manage complete end-to-end coordination of air export shipments from booking and documentation to final delivery and invoicing. Provide accurate and timely shipment updates to clients, ensuring transparency and trust. Coordinate with internal departments, airlines, overseas agents, and local customers for smooth shipment execution. Draft and release Bill of Lading (BL) after obtaining client approval; ensure timely submission of CTMs to airlines before cutoff. Handle documentation preparation including HAWB/MAWB, invoices, and shipping instructions in compliance with airline and regulatory requirements. Support the sales team by responding to operational queries and assisting with customer engagement. Ensure all data is updated in ERP systems and track each shipment till final delivery. Work closely with clearance teams to ensure timely customs processing and issue resolution. Monitor and improve process efficiency while maintaining service quality standards. Provide proactive communication regarding delays, exceptions, and resolutions. Assist in preparing billing documents and managing receipts post-shipment. Contribute to marketing initiatives and service branding through value-added support and timely execution. Apply for this position Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. * In the race of excellence, there is no finish line Don t miss our new blogs! Read now Automotive Logistics is an essential part of the automotive supply...

We are looking for a dynamic and dedicated Human Resource Executive to lead our talent acquisition and employee engagement initiatives across India, with a strong focus on East India . This role plays a key part in building a high-performing workforce that supports Fast Logistics rapid growth in the logistics sector. In this position, you will manage the full recruitment lifecycle from manpower planning and sourcing strategies to onboarding and employee lifecycle activities. You will work closely with business leaders to understand hiring needs and ensure that the right talent joins us at the right time. Your efforts will directly align with our company s culture and long-term vision. In addition to hiring, you will help shape a meaningful employee experience. You ll design engaging induction programs, maintain employee records, and lead team-building events that boost morale and recognition. These efforts will help foster a workplace culture built on trust , collaboration , and transparency . You will also collaborate with recruitment vendors, support compliance with HR policies, and ensure smooth onboarding for new hires. By managing data efficiently and communicating clearly, you will help implement HR strategies that positively impact the organization. Most importantly, this role is your opportunity to make a real difference. You won t just fill positions you ll shape the culture, influence growth, and strengthen the people behind one of the fastest-growing logistics companies. If you re passionate about people, thrive on process, and believe in progress, we d love to connect with you. Qualifications Graduate/Postgraduate in HR or related field (MBA in HR preferred). 2 4 years of relevant HR experience, particularly in recruitment, and employee engagement. Strong interpersonal, communication, and negotiation skills. Proficiency in Microsoft Office and HR systems. Ability to work independently and collaboratively across multiple teams. Experience in a logistics or multi-location setup is an added advantage. Job Category: Job Location: Job Requirement: Apply for this position Full Name * Email * Phone * Cover Letter * Upload CV/Resume * Upload CV/Resume * Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. * In the race of excellence, there is no finish line Useful Links Latest Blog Don t miss our new blogs! Read now Imagine a logistics partner as vibrant and refreshing as a...