As a Sales Officer in our organization, your primary responsibility will be to generate leads using CRM software and contact potential customers. You will be tasked with identifying and qualifying leads to ensure a better customer experience. Building and maintaining relationships is crucial in this role. You will need to cultivate strong relationships with both existing and prospective customers. Establishing rapport, understanding customer needs, and providing suitable solutions are key aspects of this position. Having a sound knowledge of our products, particularly Laser & Printer software Management software, is essential. You will be required to develop a deep understanding of our product offerings, stay updated on industry trends, and confidently address customer queries. Booking product demonstrations is a vital part of the sales process. You will need to schedule demos based on customer convenience, ensuring details are accurately captured. Gathering feedback post-demonstration and addressing any queries or doubts from customers are also part of this role. Preparing and presenting sales proposals and quotations will be a regular task. You must outline sales agreement terms accurately and provide timely quotations to potential customers. Negotiation skills are important to reach mutually beneficial agreements while addressing customer concerns effectively. Following up with prospective customers, closing deals, and meeting sales targets are core responsibilities in this role. You will be expected to maintain accurate records of customer interactions using CRM software, provide ongoing customer support post-sales, and collaborate with other departments to ensure customer satisfaction and business growth. You will play a key role in providing feedback to management on customer preferences, market trends, and opportunities for sales improvement. Effective time management, professionalism, and adherence to company policies and ethical standards are essential qualities for this position. This is a full-time position with benefits including cell phone reimbursement, work from home option, yearly bonus, and a day shift schedule. A Bachelor's degree is preferred, along with 2 years of sales experience. Proficiency in Hindi and English is required. The work location is a hybrid remote setup in Bengaluru, Karnataka.,