Fashion Designer - Online Customer Handling

1 years

1 - 0 Lacs

Posted:1 week ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We are looking for a fashion designer with excellent communication skills who can handle online customer design consultations through WhatsApp, Instagram, and website inquiries. The ideal candidate should be passionate about fashion, detail-oriented, fluent in English, and able to visualize and convey customized design concepts confidently to clients.

Key Responsibilities:

  • Interact with clients online (via WhatsApp, Instagram, and other digital platforms) to understand their design preferences, measurements, and customization requirements.
  • Assist customers with fabric selections, color combinations, and design options aligned with Li & Li’s couture aesthetics.
  • Prepare and share digital sketches, mood boards, or AI-generated mock-ups to help clients visualize their designs.
  • Coordinate with the internal design and production teams to ensure accurate order execution and timely updates.
  • Maintain records of all online orders, client communications, and design approvals.
  • Provide post-order support and clarification for measurements, fittings, and dispatch timelines.
  • Contribute to new design concepts, trend analysis, and social media styling inputs when required.

Skills & Qualifications:

  • Bachelor’s degree or diploma in Fashion Design / Textile Design / Apparel Technology.
  • Minimum 1 year of experience in fashion design or online customer handling (preferably in boutique or couture segments).
  • Strong command of English (spoken and written) — Tamil/Telugu/Hindi proficiency is an advantage.
  • Excellent understanding of fabrics, embellishments, silhouettes, and color theory.
  • Confident in handling digital communication tools (Instagram, WhatsApp Business, Canva, etc.).
  • Creativity, patience, and customer empathy are essential.

Work Environment & Benefits:

  • Location: Li & Li Couture Design Studio, Amalanagar, Thrissur.
  • Full-time position (9:30 AM – 6:00 PM)
  • Opportunity to work with premium custom couture projects for Indian and international clients.
  • Exposure to online fashion marketing, design visualization, and AI design tools.
  • Competitive salary based on experience and performance.

Job Type: Full-time

Pay: ₹9,244.86 - ₹30,842.32 per month

Work Location: In person

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