Relationship Executive – Neofresh (Ranchi) Fixed Salary: ₹22,500 + Up to ₹21,500 Monthly Incentives Incentives paid every Tuesday (Official Holiday) Company Description Neofresh is a women-led agri-innovation startup transforming India’s horticulture value chain through sustainability and science. Rooted in farmer families, Neofresh builds a direct and transparent farm-to-home network that delivers freshly harvested fruits and vegetables. Through regenerative farming, modern agri-tech, and farmer training, we promote soil health while empowering growers. We collaborate with startups, universities, and institutions to drive scalable innovation—aligning with our mission to support both farmers and consumers. Neofresh integrates health, honesty, and harmony with nature to create sustainable growth for all stakeholders. Role Description This is a full-time, on-site role for a Relationship Executive based in Ranchi. Neofresh is aiming to reach 1,00,000+ customers within the first 365 days, and the Relationship Executive will play a key role in achieving this target. Each Relationship Executive will be responsible for managing around 500 customers within a 1–2 km radius, ensuring personal attention, timely support, and strong retention. Your responsibility is to hold the customer, build trust, and ensure they remain fully satisfied with every promise Neofresh makes—service, quality, delivery, and overall experience. Key Responsibilities: Manage and strengthen relationships with approx. 500 customers in your assigned 1–2 km cluster Act as the primary point of contact for customer inquiries Ensure high satisfaction with clear personal and company targets Handle orders, coordinate deliveries, and manage follow-ups Build rapport with urban consumers and understand their preferences Provide insights to improve customer experience Support local promotional activities Maintain smooth communication between customers, delivery teams, and internal stakeholders Qualifications Strong communication, customer handling, and interpersonal skills Ability to manage logistics, order flow, and customer inquiries efficiently Problem-solving mindset with the ability to offer tailored solutions Good organizational and coordination skills Experience in D2C (direct-to-consumer) networks is an advantage Fluency in regional languages and familiarity with Ranchi surroundings is beneficial No degree required
Job Profile: WhatsApp Support MemberLocation: Ranchi (or as required) Company: Neofresh / Farmnova Dairytech Pvt. Ltd. Role OverviewWe are looking for a dedicated individual who can manage customer communication, maintain data secrecy, support the internal team, and ensure customer satisfaction. The candidate must be a strong team player, always ready to assist both customers and colleagues. Key ResponsibilitiesRespond to customer WhatsApp messages on time Keep customers fully satisfied by understanding their needs Solve problems for customers and team members Provide product details, pricing, and order support Handle customer complaints with patience and accuracy Always stay ready to support customers and the internal team Maintain data secrecy and confidentiality at all times Share daily updates, rates, and offers with customers Coordinate with delivery staff and other departments Maintain daily reports and records Follow all company rules and maintain workplace discipline EligibilityMust be a team player Good communication and typing skills (English/Hindi) Knowledge of WhatsApp and basic internet Responsible, polite, calm, and punctual Strong problem-solving mindset Age limit: Up to 25 years Male/Female — both can apply Aadhaar card required Salary & BenefitsMonthly Fixed Salary: ₹15,000 Incentive: Up to ₹15,000 (based on targets) Incentives will be paid every Tuesday Comfortable and supportive work environment Company accommodation for outstation candidates (if applicable) Work Timing9:00 AM to 6:00 PM 1 Weekly Off Must support team members or customers even during off-time, if required
नौकरी प्रोफ़ाइल: घर-घर डिलिवरी कर्मचारीस्थान: रांची (सभी क्षेत्र) काम का विवरणऐसे व्यक्ति की आवश्यकता है जो ग्राहकों के घर तक सामान पहुँचा सके। काम ईमानदारी, जिम्मेदारी और अच्छे व्यवहार से करना ज़रूरी है। फल–सब्ज़ियों की घर-घर डिलिवरी ग्राहक को सही वजन, सही रेट और सही सामान देना बिल देना और भुगतान (कैश/ऑनलाइन) लेना सामान की रोज़ जाँच ग्राहकों से विनम्रता से बात करना कंपनी के नियमों का पालन करना ड्यूटी के समय कंपनी के कपड़े पहनना अनिवार्य स्थानीय रास्तों की जानकारी आधार कार्ड अनिवार्य ईमानदार और समय का पाबंद उम्र की कोई सीमा नहीं वेतन और लाभमासिक फिक्स पेमेंट: ₹15,000 इंसेंटिव: ₹6000 तक (लक्ष्य पूरा होने पर) इंसेंटिव हर मंगलवार दिया जाएगा कंपनी आवास — केवल बाहर से आने वालों के लिए यूनिफॉर्म कंपनी देगी कार्य समयसुबह: 4 घंटे शाम: 4 घंटे कुल: 8 घंटे सप्ताह में 1 छुट्टी