Company Description Faraday Ozone Products Private Limited, established in 1996, specializes in designing and developing green solutions such as Ozone generators for air & water purification and treatment purposes, Napkin vending machines & Napkin incinerators. With a wide market presence in India and across the globe, Faraday Ozone caters its green solution products & services to 50-plus countries. The company complies with the best practices in Quality Management Systems & Procedures, with a focus on consistently innovative & environmentally friendly solutions. Role Description This is a full-time on-site Key Account Manager role located in Coimbatore at Faraday Ozone. The Key Account Manager will be responsible for managing key accounts, developing business plans, ensuring excellent customer service, and utilizing analytical skills to drive account success. Qualifications Account Management and Key Accounts skills Business Planning and Analytical Skills Strong Customer Service skills Experience in B2B sales and account management Excellent communication and interpersonal skills Ability to work independently and as part of a team Knowledge of environmental solutions or green products is a plus Bachelor's degree in Business Administration or related field Show more Show less
Job Title : Export Sales Coordinator Department : International Sales Location : Coimbatore, India Reports to : Export Manager / Head of International Business Development Employment Type : Full-time Job Summary The Export Sales Coordinator plays a key role in supporting international sales operations by coordinating with customers, logistics, documentation, and internal teams. The role ensures smooth order execution, timely shipments, and customer satisfaction in compliance with global trade regulations. Key Responsibilities 1. Sales Coordination Assist export managers with quotation preparation, order processing, and customer follow-ups. Coordinate with customers for order confirmation, product details, lead times, and payment terms. Maintain accurate customer records, pricing, and order history in CRM or ERP systems. 2. Documentation & Compliance Prepare and manage export documents including Proforma Invoices, Commercial Invoices, Packing Lists, Certificates of Origin, BL/AWB, and shipping instructions. Ensure all export documentation complies with customs regulations, INCOTERMS, and international trade laws. Liaise with CHA (Customs House Agents), freight forwarders, and government authorities for documentation and clearances. 3. Logistics Management Coordinate with production and logistics teams to meet shipment schedules. Track shipments and update customers on delivery status. Optimize freight and transportation costs while ensuring delivery timelines. 4. Customer Service Serve as the point of contact for export customers for order updates, dispatch, and after-sales service queries. Resolve issues related to delivery, documentation, or product non-conformance, in coordination with internal teams. 5. MIS & Reporting Maintain and report export sales data, shipment schedules, and documentation status. Generate weekly and monthly reports for the Export Manager or Sales Head. Required Skills and Qualifications Bachelor’s degree in International Business, Commerce, or related field. MBA preferred. 2–5 years of experience in export sales coordination or international logistics. Knowledge of export documentation, INCOTERMS, LC handling, and international shipping. Familiarity with DGFT, EPCs, and statutory bodies involved in exports. Excellent written and spoken English. Proficiency in MS Office, ERP (Tally, SAP, or similar), and CRM systems. Strong attention to detail, coordination, and problem-solving skills. Preferred Qualifications Experience in a manufacturing or engineering products company. Exposure to Middle East, African, or ASEAN markets. What We Offer Opportunity to work with a globally expanding sustainable technology company. Exposure to international business and cross-cultural work environments. Career development, training, and performance-based growth.