Assist with the receiving and unpacking of merchandise. Organize and maintain store displays and inventory. Ensure the store is clean, tidy, and well-organized at all times. Help customers locate products and provide general assistance. Restock shelves as needed. Assist in the setup and breakdown of promotional displays. Perform basic maintenance and cleaning tasks in the store. Support other team members. To provide assistance in obtaining/purchasing store essentials.
Role & responsibilities Responsible for dispensing best-in-class optical products at the location and coordinating with the store manager and fellow optometrists/team members to achieve consistently high customer service and meet store targets. 1. Understanding customer needs and queries about products, prices, and services 2. To be able to prescribe accurate eye powers 2. Advising customers on product ranges best suited to their needs 3. Achieving the sales target and focus on increasing sales by using advanced sales techniques 4. Maintaining customer relationships to build long-term loyalty 5. Handling new launches, promotion of products, visual merchandise, etc. Preferred candidate profile Bachelors / Diploma degree in Optometry Excellent verbal communication skills Computer savvy (including basic Microsoft Excel) Excellent customer service skills, leadership skills, team building, etc. Perks and benefits Industry standards
Role & responsibilities 1. Store Support & Assistance Assist optometrists and sales staff during daily store operations Help in preparing the store for the opening and closing procedures Support staff during customer rush hours 2. Product Handling & Display Clean and maintain eyeglass frames, sunglasses, lenses, and accessories Arrange products neatly in display racks and showcases Ensure products are handled carefully to avoid damage Assist in restocking shelves and organizing inventory 3. Store Cleanliness & Maintenance Maintain cleanliness of the store floor, furniture, mirrors, counters, and equipment Ensure trial frames and testing areas are clean and hygienic Report any damaged furniture or fixtures to the store manager 4. Customer Support Greet customers politely and guide them to the appropriate staff Help customers with basic needs like seating, water, or frame selection (under supervision) 5. Stock & Inventory Support Assist in receiving and unpacking new stock Help in labeling, counting, and arranging inventory Inform staff about low stock or missing items 6. Miscellaneous Duties Run small errands within the store when required Follow store policies, safety, and hygiene standards Perform any other support tasks assigned by the store manager Preferred candidate profile Minimum 12th pass Basic communication skills Willingness to learn and help customers and staff Helpful and cooperative attitude Neat appearance and hygiene Basic understanding of cleanliness and organization Ability to follow instructions Physically fit to stand and move for long hours
Key Responsibilities: Administrative Support: Answer phone calls, emails, and other forms of communication, directing inquiries to the appropriate team members. Manage office correspondence and ensure efficient filing of important documents (invoices, orders, purchase receipts, etc.). Assist with scheduling appointments, meetings, and store events as needed. Help with the creation and distribution of internal communications and newsletters. Maintain office supplies and equipment, ensuring all necessary items are stocked. Organize and maintain client and vendor records, ensuring data accuracy and confidentiality. Assist with managing the store's inventory database and product information updates. Customer Service Support: Greet customers over the phone, offering assistance with product selection, ordering, and service inquiries. Handle customer service issues such as returns, exchanges, and product inquiries in a professional manner. Coordinate with the sales team to provide product details and resolve customer complaints. Ensure customers orders are processed efficiently and on time, coordinating with the logistics team for shipping and deliveries. Sales and Store Operations: Assist with the preparation and organization of store displays and inventory layout. Support the sales team by preparing product materials (e.g., price tags, product labels, promotional displays). Assist with tracking sales, customer feedback, and product trends. Help with processing customer transactions (cash handling, payment processing, receipts). Ensure that the store is neat, clean, and well-organized at all times. Coordinate with vendor and service providers. Inventory and Stock Management: Assist with stocktaking, monitoring inventory levels, and ensuring products are well-stocked on the sales floor. Track product orders and shipments, ensuring they arrive in a timely manner. Report any stock discrepancies or inventory issues to the inventory manager. Data Entry and Record Keeping: Perform data entry tasks related to sales, returns, inventory and customer interactions. Maintain accurate records of orders, deliveries, and payments in the company's database or CRM system. Generate weekly or monthly reports for sales, inventory levels, or customer feedback as required. Financial and Accounting Support: Assist with basic bookkeeping duties such as invoicing and expense tracking. Help the finance team by organizing financial documents and reports. Ensure the timely processing of invoices and payments to suppliers. General Office Tasks: Assist with administrative or operational tasks, such as organizing events, meetings, or store promotions. Maintain a clean, organized, and functional office environment. Perform other duties as assigned by management. Handle courier Preferred candidate profile Education: Any Graduate Experience: At least 1-2 years of experience in an administrative role; experience in retail or eyewear industry preferred but not required. Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Basic knowledge of inventory management systems or point-of-sale (POS) software is a plus. Familiarity with customer relationship management (CRM) tools is a plus. Key Competencies: Strong organizational skills and attention to detail. Good/Excellent written and verbal communication skills. Customer-focused with a professional and friendly demeanor. Ability to handle multiple tasks simultaneously and work efficiently under pressure. Reliable, punctual, and dependable. Knowledge of basic accounting or finance processes is a bonus. Personal Traits: Proactive and self-motivated with the ability to work independently. Positive attitude and strong interpersonal skills. Ability to work collaboratively in a team environment. Ability to maintain confidentiality and handle sensitive information. Perks and benefits : No pressure, No work politics, and a growth-oriented working environment. Perfect for long-term career development.
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