EXPLERA DMC

2 Job openings at EXPLERA DMC
Data Entry Operator – Hotel Contract Update on CRM india 1 years INR 0.96 - 1.8 Lacs P.A. On-site Full Time

Company Description EXPLERA VACATIONS PRIVATE LIMITED, established in May 2019, provides customized travel solutions for both independent and corporate travelers. Offering a range of world-class products and consultancy services, the company integrates global expertise with local knowledge. As an IATA-certified travel agency since February 2022, EXPLERA VACATIONS operates through seven branches in India, delivering travel planning, ticketing, hotel bookings, visa processing, and unique experiences such as excursions and safaris. The company is committed to redefining the travel consultancy landscape with a focus on quality and customer satisfaction. Role Description This is a full-time on-site role located in Surat for a Data Entry Operator. The primary responsibilities include accurately entering, updating, and maintaining data in digital systems, verifying and correcting data discrepancies, and managing administrative tasks to support the overall operations. The role may also involve coordinating with team members and supporting customer service-related data functions. Qualifications Proficiency in Typing and strong Computer Literacy skills. Experience in Administrative Assistance and effective Communication skills. Exceptional Customer Service skills to engage with internal and external stakeholders. Strong attention to detail, organizational skills, and time management abilities. Familiarity with data management software and tools is a plus. A secondary education diploma or equivalent; additional certification in office administration or related fields is an advantage. Walk-In Interview – 18th November 2025 | 11:00 AM to 3:00 PM EXPLERA VACATIONS PRIVATE LIMITED S-021, Surat Diamond Bourse, Dream City, Khajod, Surat - 395007 Entry By Walk Way - 7 (W7) https://maps.app.goo.gl/sjkbn5xpXiP4navr9 https://maps.app.goo.gl/KganStENBoP9kQ4x8 For Entry Assistance Only, +91 9081332299 Job Type: Full-time Pay: ₹8,000.00 - ₹15,000.00 per month Benefits: Food provided Experience: Data entry: 1 year (Required) Language: English (Required) Location: Althan, Surat, Gujarat (Required) Work Location: In person

Senior Ticketing Excutive - Amadeus india 4 years INR Not disclosed On-site Full Time

Company Description EXPLERA VACATIONS PRIVATE LIMITED, part of a global network with branches in India, the USA, and Thailand, was established in May 2019 with a dedication to offering customized travel solutions for both individual and corporate travellers. An IATA-certified travel agency since February 2022 , Explera operates seven branches across India and continues to expand every year. The company provides end-to-end travel services including itinerary planning, ticketing, hotel bookings, visa facilitation, excursions, safaris, and curated experiences — combining global expertise with strong local insights . Role Description This is a full-time, on-site position based at our Surat office. The Senior Ticketing Executive will be responsible for handling end-to-end ticketing operations using Amadeus GDS , ensuring accurate bookings, smooth reservation management, and premium customer service. The candidate must be highly skilled in fare rules, reissues, refunds, itinerary building, and accurate ticketing processes. Key Responsblity Manage international and domestic flight bookings using Amadeus (mandatory). Issue, reissue, revalidate, and process refunds as per airline guidelines. Manage fare searches, fare rules, fare calculations, and seat allocations. Prepare and verify PNRs, queues, SSR, OSI, and other GDS functions. Ensure accurate issuance of tickets, EMDs, and ancillary services. Handle customer inquiries professionally with fast turnaround times. Provide accurate travel information, routing suggestions, and itinerary planning. Resolve booking issues, flight disruptions, and schedule changes. Maintain relationships with corporate and retail clients to support repeat business. Coordinate with airlines for fare disputes, waiver requests, and ticketing authorisations. Maintain proper documentation and follow company SOPs. Work efficiently in a fast-paced, high-volume ticketing environment. Qualifications Minimum 4+ years of experience in airline ticketing (mandatory). Expert-level knowledge of Amadeus GDS and strong mastery in CRS/GDS systems. In-depth understanding of airfare rules, ticketing processes, and airline policies. Strong communication skills and customer-service mindset. Ability to multitask, prioritize workloads, and meet deadlines. Experience in the travel industry is highly desirable. Certification in Amadeus/GDS will be an added advantage. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹350,000.00 per month Benefits: Food provided Experience: Amadeus: 2 years (Required) Location: Althan, Surat, Gujarat (Required) Work Location: In person