Executive - Tele sales

Job Description

Key Responsibilities : Lead Generation and Prospecting : - Identify potential customers through lead lists, referrals, and market research. - Reach out to prospective customers via phone calls to introduce products or services. - Generate interest and schedule appointments for follow-up meetings or demonstrations. Sales Calls and Presentations : - Conduct outbound calls to potential clients to present products or services. - Explain product features, benefits, and pricing to prospective customers. - Address customer questions, objections, and concerns effectively. Sales Conversion : - Follow up with leads to convert them into customers. - Close sales deals by negotiating terms, finalizing contracts, and processing orders. - Achieve and exceed individual and team sales targets and performance metrics. Customer Relationship Management : - Build and maintain positive relationships with customers to encourage repeat business. - Provide excellent customer service by addressing customer needs and resolving issues. - Maintain accurate and up-to-date records of customer interactions and sales activities. Sales Reporting and Analysis : - Track and report on sales performance metrics including call volume, conversion rates, and sales revenue. - Prepare and submit daily, weekly, and monthly sales reports to management. - Analyze sales data to identify trends, opportunities, and areas for improvement. Market Research : - Gather market intelligence to understand customer preferences, industry trends, and competitive landscape. - Provide feedback to the product development team based on customer input and market research. Collaboration with Team : - Work closely with the sales team to align strategies and share best practices. - Participate in team meetings, training sessions, and sales strategy discussions. - Collaborate with marketing and other departments to support sales initiatives. Compliance and Documentation : - Ensure all sales activities comply with company policies, legal regulations, and industry standards. - Maintain accurate and detailed records of customer interactions, sales transactions, and follow-up actions.