Executive – Logistics & Fulfillment (Q-Commerce)

Job Summary:

We are looking for a detail-oriented and disciplined Executive – Logistics & Fulfilment (Q-Commerce) to manage day-to-day operations for quick commerce platforms. The role focuses on ensuring accurate order dispatch, quality compliance, and timely deliveries, while coordinating with internal teams and ground staff.

Key Responsibilities:

• Achieve fill rate ≥ 90% for Q-commerce orders.
• Ensure 100% Quality Check (QC) before dispatch.
• Track and manage shelf life of products across different channels.
• Coordinate with warehouse and packaging teams to ensure timely processing.
• Monitor and maintain packaging quality, targeting ≤ 1% error rate.
• Maintain accurate shipment and packaging records.
• Ensure dispatch Turnaround Time (TAT) is met as per ≥ 95% benchmark.
• Liaise with inventory and store teams for stock availability and accuracy.

Key Performance Indicators (KPIs):

• Fill Rate ≥ 90%
• Order TAT ≥ 95%
• QC Compliance = 100%
• Shelf Life Error Incidents = 0
• Packaging Error Rate ≤ 1%
• Documentation Accuracy ≥ 99%

Required Skills & Qualifications:

• 4 years of experience in logistics, fulfillment, or supply chain operations.
• Exposure to Q-commerce, e-commerce, or FMCG dispatch processes preferred.
• Understanding of inventory, packaging, and quality control practices.
• Strong coordination skills and attention to detail.
• Familiarity with order management systems and basic MS Excel.

Job Types: Full-time, Permanent

Pay: Up to ₹25,000.00 per month

Benefits:

• Health insurance
• Leave encashment
• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Yearly bonus

Work Location: In person

Application Deadline: 31/07/2025