Executive Back Office Support Services

Role Overview: As a customer service representative, your primary responsibility will be processing orders and handling general enquiries. This includes addressing issues related to orders not received and returns not credited. You will also be required to respond to enquiries from international customers regarding order status, tracking, and returns. Fluency in multiple languages, including English, Hindi, and Marathi, is essential as you may need to communicate with customers in their preferred language. Your tasks will range from adjusting customer accounts to sending out mass customer communications. Key Responsibilities: - Process orders and address general enquiries, including issues related to orders and returns - Respond to international customers regarding order status, tracking, and returns - Communicate effectively in multiple languages such as English, Hindi, and Marathi - Adjust customer accounts as needed - Send out mass customer communications Qualifications Required: - Fluency in English, Hindi, and Marathi - Prior experience in customer service and handling enquiries effectively Location: Pimpri Chinchwad Additional Company Details: The work location for this role is in person. Job Types: Full-time, Fresher,