EUC Lead Position

Job Description

Technical Support - Leads technical support and service in the installation and testing of software, patches, and upgrades to system products. Resolves complex problems and failures that occur in assigned products and technical facilities. Responsible for administration, communication, and documentation throughout technical support activities. Designs, implements, and maintains processes related to daily backup, recovery, data security, and other disaster recovery functions. System Testing - Coordinates testing with application support staff to determine function, results, stability, performance, and resource. consumption. Verifies the successful implementation of Windows 10/11 software, patches, and upgrades. Performs a variety of planning and technical activities to ensure resource availability. Euc Specialist