About the Role As a front-end developer, you ll work closely with our Product and Design Team to build beautiful user interfaces for our web app on all screen formats. We make the most of modern tools like React, ES6, SASS, and more. Duties and Responsibilities: Collaborate with our designers to iterate and implement on design concepts Work with full stack/backend engineers to ship features and create experiments Write efficient, modular, and reusable front-end libraries and abstractions Find and solve performance issues Participate in code reviews Communicate best practices to the team Qualifications and Skills: 4+ years of full time engineering experience Expert in Javascript Extensive experience with modern client-side JS libraries and tooling such as React Strong understanding of HTML and CSS Awareness of cross-browser compatibility issues Familiarity with server-side technology such as Node.js, Rails, Django, etc. Exposure to architectural patterns of large, production environment web apps Experience with client-side performance and optimization Demonstrate design, UX sensibility, and attention to detail Solid CS fundamentals Understanding of web security, common attacks and defenses Knowledge of build systems configurations and setup - such as Webpack Experience architecting web analytics, conversion analytics, and A/B testing systems Experience building and maintaining open source repositories Experience with PostgreSQL, Segment.js #LI-Hybrid #LI-DG1 Don t meet every single requirement? If you re excited about this role but your past experience doesn t align perfectly with every qualification in the job description, we encourage you to apply anyway. At Ethos we are dedicated to building a diverse, inclusive and authentic workplace.

About the Role As a Senior Frontend Engineer, you will be responsible for the user interfaces and experiences that our customers interact with. You ll work closely with our designers to build beautiful user interfaces for our web app on all screen formats. We make the most of modern tools like React, ES6, SASS, and more. You will also be responsible for architecting and developing our core frontend infrastructure. Duties and Responsibilities: Collaborate with our designers to iterate and implement on design concepts Architect and build our client-side infrastructure Work with full stack/backend engineers to ship features Write efficient, modular, and reusable frontend libraries and abstractions Find and solve performance issues Participate in code reviews Communicate best practices to the team Mentor junior developers Qualifications and Skills: 7+ years of full time engineering experience Expert in Javascript Extensive experience with modern client-side JS libraries and tooling such as React Awareness of cross-browser compatibility issues Familiarity with server-side technology such as Node.js, Rails, Django, etc. Exposure to architectural patterns of large, production environment web apps Experience with client-side performance and optimization Demonstrate design, UX sensibility, and attention to detail Understanding of web security, common attacks and defenses Knowledge of build systems configurations and setup - such as Webpack Experience architecting web analytics and A/B testing systems Solid CS fundamentals #LI-Hybrid #LI-DG1 Don t meet every single requirement? If you re excited about this role but your past experience doesn t align perfectly with every qualification in the job description, we encourage you to apply anyway. At Ethos we are dedicated to building a diverse, inclusive and authentic workplace.

As a Senior Backend Engineer, youll work across the stack and be responsible for building scalable platform services and systems. You ll work closely with other engineers to build and ship key features. We are detail oriented and value clean, modular, and high-performing code. Youll help architect and build our internal standards and frameworks. We love engineering-wide consistency in code and have huge ambitions on both client and server side. Duties and Responsibilities: Design, build and maintain complex backend systems Collaborate with other engineers, PMs and non-technical stakeholders to develop and ship features Design, build, and maintain our API s Write efficient, modular, and reusable libraries and abstractions Find and solve performance issues Participate in code reviews Communicate best practices to the team Mentor junior engineers Qualifications and Skills: 10+ years of full time engineering experience Experience building complex architecture systems from the ground up, experience with backend architectural patterns of large, high-scale web applications Ability to design clean APIs and understanding of performance issues Experienced with software engineering best practices - design patterns, code reviews, unit and integration testing, etc. Engineering experience in TypeScript, GoLang, Python, PostgreSQL, Kubernetes, React, AWS Ability to communicate technical specifications both verbal and written Solid CS fundamentals - including data structures and algorithms Understanding of security, common attacks and defenses

We are looking for a visionary AI Lead with a passion for leveraging artificial intelligence to automate and optimize underwriting processes. The ideal candidate will have a deep understanding of AI/ML techniques, experience with multi-modal data, and a strong background in developing scalable AI solutions. Duties and Responsibilities: Lead the development and implementation of AI-driven solutions to automate underwriting processes. Explore and integrate new data sources to enhance the multi-modal underwriting information graph. Define, develop, and refine underwriting rules using advanced machine learning and AI techniques. Collaborate with data scientists, engineers, and product teams to build and deploy scalable AI models. Ensure the accuracy, efficiency, and regulatory compliance of the AI-driven underwriting system. Stay updated with the latest advancements in AI/ML and apply best practices to improve the system continually. Mentor and guide junior AI team members, fostering a culture of innovation and excellence. Skills and Qualifications: Master s or Ph.D. in Computer Science, Data Science, Machine Learning, or a related field. 5+ years of experience in AI/ML, with a focus on applying these technologies to real-world problems. Proven track record in developing and deploying AI solutions in the insurance or financial services industry. Strong expertise in machine learning frameworks (TensorFlow, PyTorch, etc.) and programming languages (Python, R, etc.). Experience with multi-modal data integration and analysis. Excellent problem-solving skills and the ability to think critically about how to achieve business objectives through AI. Strong leadership skills with the ability to work effectively in a collaborative team environment. Excellent communication skills, with the ability to convey complex technical concepts to non-technical stakeholders. Experience with underwriting processes and insurance domain knowledge or related fields. Familiarity with regulatory requirements in the insurance industry. Publications or patents in the field of AI/ML.

About Ethos Ethos was built to make it faster and easier to get life insurance for the next million families. Our approach blends industry expertise, technology, and the human touch to find you the right policy to protect your loved ones. We leverage deep technology and data science to streamline the life insurance process, making it more accessible and convenient. Using predictive analytics, we are able to transform a traditionally multi-week process into a modern digital experience for our users that can take just minutes! We ve issued billions in coverage each month and eliminated the traditional barriers, ushering the industry into the modern age. Our full-stack technology platform is the backbone of family financial health. We make getting life insurance easier, faster and better for everyone. Our investors include General Catalyst, Sequoia Capital, Accel Partners, Google Ventures, SoftBank, and the investment vehicles of Jay-Z, Kevin Durant, Robert Downey Jr and others. This year, we were named on CB Insights Global Insurtech 50 list and BuiltIns Top 100 Midsize Companies in San Francisco. We are scaling quickly and looking for passionate people to protect the next million families! About the Role: The role of a Customer Engagement Associate is to focus on engaging current Ethos customers, some of whom are at risk of leaving Ethos, by providing a world class customer experience through gaining an understanding of the customer s needs and re-positioning our products to ensure we re maximizing value to the customer. This may mean making adjustments to the policies/products they have and/or introducing new products to cover other value points. You will be responsible for outreach to customers who have already purchased one or more Ethos products and will assist customers with ensuring they re taking advantage of everything Ethos has to offer. If you re looking for a role that is responsible for shaping the future of the life insurance industry and provides security for families in the event that the worst were to happen, then look no further! Roles and Responsibilities: Work to engage customers (or re-engage customers when needed) through various outbound communication mediums in an effort to increase customer retention, satisfaction, and brand loyalty Make outbound calls to customers who have requested to cancel policies to conduct a needs analysis and help get customers to reconsider moving away from Ethos Strive to understand customers needs and help customers understand how Ethos help address those needs Be an advocate for the customer, ensuring the customer is getting what they need by working cross functionally when required Maintain a deep understanding of Ethos products and speak with customers about the most relevant features/functionality for their specific needs Help identify common customer challenges that put customers at risk of churn and help the CX, Product, and Sales teams find appropriate solutions Qualifications and Skills: Excited by a customer facing role with a desire to grow a career in customer experience, sales or account management 1-2 years experience in customer support, customer success, operations, or related role Experience in life insurance or related industry a plus, but not required Bachelor s degree preferred Possess a Life Insurance license or willingness to get licensed Proficiency working with Salesforce or equivalent support/help desk software Strong intellectual curiosity and drive to solve problems Excellent time management and prioritization necessary to balance all responsibilities Possess grit and can adapt to changes quickly Adaptable to change and ability to change tasks quickly with maintaining attention to detail Excellent phone presence and written communications skills Ability to work independently as well as collaborate with various departments Spanish speaking candidates are strongly preferred Note: Work Style: Onsite in Office Location: Bangalore #LI-DG1 #LI-Onsite Don t meet every single requirementIf you re excited about this role but your past experience doesn t align perfectly with every qualification in the job description, we encourage you to apply anyway. At Ethos we are dedicated to building a diverse, inclusive and authentic workplace. We are an equal opportunity employer who values diversity and inclusion and look for applicants who understand, embrace and thrive in a multicultural world. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the SF Fair Chance Ordinance, we will consider employment for qualified applicants with arrests and conviction records. To learn more about what information we collect and how it may be used, please refer to our California Candidate Privacy Notice .

We are looking for an ambitious self-starter with a strong track record of delivering results. This role will put you in the middle of the action, requiring you to tackle complex challenges in a rapidly-scaling startup. You will work cross-functionally to generate product insights in our direct-to-consumer business. Through critical thinking and analytical rigor, you will understand user behavior and engagement, enabling us to innovate on our product. You will also provide visibility into performance drivers, empowering leaders to make data-supported decisions. If you thrive in a fast-paced, mission-driven, and impact-oriented environment, we encourage you to apply! Duties and Responsibilities: Work closely with PMs to define feature goals and lead A/B testing and experimentation initiatives, including designing tests, tracking events and properties, and analyzing results to understand attribution, causation, and incremental lift Proactively generate exploratory analyses and in-depth research on large data sets to help product teams uncover high-impact opportunities Use your wizardly data querying and visualization skills to answer any question in a way that provides actionable insights Develop easy-to-consume dashboards and frameworks to monitor and visualize KPIs Influence strategic changes by presenting insights and recommendations to various organizational levels, including executives Collaborate with data engineers to maintain consistent business logic throughout the organization Foster a data-driven, test-and-learn culture with your passion for storytelling through data and surfacing insights via analytics, experimentation, and research into the user journey and customer funnel Qualifications and Skills: 7+ years of experience in data analysis, data science, and/or data-driven product management Expert knowledge of SQL Expertise with data visualization tools to convey actionable insights to product managers and business leaders Experience in A/B testing and experimentation best practices Knowledge of basic statistical techniques; linear and logistic regression, confidence intervals Familiarity with a scripting language like Python or R Proven ability to work independently, multi-task, and thrive in a fast-paced environment

As a Software Engineer, Test, youll have an opportunity to work with some of the best engineers in the InsureTech space. You ll design and implement test automation that will be built ground up to support Ethos. We are detail-oriented and value clean, modular, and high-performing code. You ll maintain test scripts and will scale up the tests for faster and reliable execution. Duties and Responsibilities: Be a strong quality advocate, collaborating closely with software engineers, designers, and product managers, etc. to release life-changing products Design and deliver risk-based test plans for new features and functionality, choosing the right method of testing for each situation or phase (scenario, exploratory, scripted, manual, automated, etc.) Help ensure your verticals releases adhere to deadlines while not compromising on quality Pair with software engineers to identify coverage gaps, automate repeated tasks, and build regression test coverage through existing or new infrastructure Be a reliable, friendly source of feedback on new functionality, features, and process changes Awe your team by uncovering or better yet preventing corner case defects Qualifications and Skills: A minimum of 7 years of software development or test framework development experience Proficient in at least one programming/scripting language (e.g. Javascript, Java, Python). Familiarity with CI/CD and infrastructure tools (e.g. AWS/GCP, etc.). Experience with hands-on automation framework development: TestNG/Cypress/Selenium/Rest Assured/Cucumber/Jest etc. Expertise on test-driven development, developing different levels of automated tests, such as unit tests, integration tests, and functional tests Self-directed, deeply curious and you take action on your great ideas Detail oriented and have amazing communication skills; explaining technical problems succinctly and clearly Willingness to challenge existing practices in order to make them even better

About Ethos Ethos was built to make it faster and easier to get life insurance for the next million families. Our approach blends industry expertise, technology, and the human touch to find you the right policy to protect your loved ones. We leverage deep technology and data science to streamline the life insurance process, making it more accessible and convenient. Using predictive analytics, we are able to transform a traditionally multi-week process into a modern digital experience for our users that can take just minutes! We ve issued billions in coverage each month and eliminated the traditional barriers, ushering the industry into the modern age. Our full-stack technology platform is the backbone of family financial health. We make getting life insurance easier, faster and better for everyone. Our investors include General Catalyst, Sequoia Capital, Accel Partners, Google Ventures, SoftBank, and the investment vehicles of Jay-Z, Kevin Durant, Robert Downey Jr and others. This year, we were named on CB Insights Global Insurtech 50 list and BuiltIns Top 100 Midsize Companies in San Francisco. We are scaling quickly and looking for passionate people to protect the next million families! About Role: As the Senior Manager of Product Analytics, you will lead a motivated, exceptional team and be the go-to partner on experimentation and insights generation for Ethos. You will uncover shifting t rends in user behavior, generate powerful insights that drive product prioritization and recommendations, and optimize the effectiveness of our paid growth and acquisition efforts, playing a central role in shaping Ethos strategy and growth. Underpinning your work will be a collaboration with Engineering to implement well-defined taxonomies of Ethos product, ensuring analysis-friendly data production. Finally, you will partner closely with other leaders at Ethos to improve our capabilities around data modeling, experimentation, causal inference, and data visualization. Accompanying this broad set of responsibilities is exposure to the highest levels of leadership at the company, and a chance to work at the nexus of analytics, data science and product development at an innovative, fast growing startup. Duties and Responsibilities: Foster a data-driven culture Work closely with PMs to define feature goals, implement tracking, create dashboards to evaluate success, and analyze experimental results Lead a team of budding product analysts and provide them with career and technical c oaching Actively build roadmap of department for analytics over multiple quarters and manage execution of roadmap through sprints, Proactively generate exploratory analyses and in-depth research on large data sets to help product teams uncover high-impact opportunities in the areas of risk, fraud detection, and pricing Perform exploratory analyses and in-depth research on large data sets to help product teams uncover high-impact opportunities in the areas of risk, fraud detection, and pricing Be the go-to expert on product data and insights Use your wizardly data querying and visualization skills to answer any question in a way that provides actionable insights Communicate not just findings, but also your recommendations to key stakeholders and executives. Publish Newsletters, drive cadences, manage 1:1 comms. Use your insights to advocate for our members in everything we do Qualifications and Skills: 8+ years of experience in data analysis, data science, and/or data-driven product management Expert knowledge of SQL Expertise with data visualization tools (Mode, Tableau, Amplitude) to convey actionable insights to product managers and business leaders Experience in A/B testing and experimentation best practices #LI-Hybrid #LI-DG1 Don t meet every single requirementIf you re excited about this role but your past experience doesn t align perfectly with every qualification in the job description, we encourage you to apply anyway. At Ethos we are dedicated to building a diverse, inclusive and authentic workplace. We are an equal opportunity employer who values diversity and inclusion and look for applicants who understand, embrace and thrive in a multicultural world. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the SF Fair Chance Ordinance, we will consider employment for qualified applicants with arrests and conviction records. To learn more about what information we collect and how it may be used, please refer to our California Candidate Privacy Notice .

About Ethos Ethos was built to make it faster and easier to get life insurance for the next million families. Our approach blends industry expertise, technology, and the human touch to find you the right policy to protect your loved ones. We leverage deep technology and data science to streamline the life insurance process, making it more accessible and convenient. Using predictive analytics, we are able to transform a traditionally multi-week process into a modern digital experience for our users that can take just minutes! We ve issued billions in coverage each month and eliminated the traditional barriers, ushering the industry into the modern age. Our full-stack technology platform is the backbone of family financial health. We make getting life insurance easier, faster and better for everyone. Our investors include General Catalyst, Sequoia Capital, Accel Partners, Google Ventures, SoftBank, and the investment vehicles of Jay-Z, Kevin Durant, Robert Downey Jr and others. This year, we were named on CB Insights Global Insurtech 50 list and BuiltIns Top 100 Midsize Companies in San Francisco. We are scaling quickly and looking for passionate people to protect the next million families! About the Role Ethos is seeking a Senior Data Analyst Engineer to join our Enterprise Systems team and help drive data operations Sales, Marketing, and Product teams. As a Senior Data Analyst Engineer, you will play a critical role in transforming raw data into actionable insights that drive business growth. If you have a passion for data analysis, development, and are proficient in SQL, DBT data modeling, we encourage you to apply. Duties and Responsibilities: Build and maintain data marts to support various business functions Work closely with cross functional stakeholders to identify and build a roadmap for new data model development Collaborate with application and product teams to understand product and application behavior to arrive at the appropriate data model Build and maintain data marts to support various business functions and carrier partners Optimize queries, and refine data structures to ensure efficient data retrieval and reporting Ensure data accuracy, consistency, and integrity by implementing data validation and data cleansing processes. Perform data quality checks and troubleshoot any issues Set standards for data model development, establish and evangelize best practices within the team and organization wide Maintain detailed documentation of data models for reference and knowledge sharing Qualifications and Skills: Proven experience in data analytics, data engineering, or a related role Strong proficiency in SQL and DBT for data model development Experience with data integration tools and platforms, including Airflow Familiarity with Mode or similar data visualization tools Knowledge of tools like Segment, Amplitude Iterable is a plus #LI-Hybrid #LI-DG1 Don t meet every single requirementIf you re excited about this role but your past experience doesn t align perfectly with every qualification in the job description, we encourage you to apply anyway. At Ethos we are dedicated to building a diverse, inclusive and authentic workplace. We are an equal opportunity employer who values diversity and inclusion and look for applicants who understand, embrace and thrive in a multicultural world. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the SF Fair Chance Ordinance, we will consider employment for qualified applicants with arrests and conviction records. To learn more about what information we collect and how it may be used, please refer to our California Candidate Privacy Notice .

Product Operations builds the connective tissue between product and user-facing teams so that Ethos can ultimately deliver more value to more users, faster. As a Product Operations Analyst, you ll work with both customer facing teams as well as product management and engineering teams to help ensure a smooth experience for our customers. You ll be expected to help build strong connections with user-facing teams (support, sales, account management, etc) and ensure a tight product feedback loop as issues and product bugs are raised. This is a highly cross-functional individual contributor role, and it will be a critical lever for us to deliver on our mission. Roles & Responsibilities: Be a product quality advocate - Field questions and feature requests from customer facing teams, triage issues surfaced, and work closely with engineers and product managers to identify, size, and fix product bugs Triage and resolve a high percentage of technical and product issues being raised by customer facing stakeholders and other users of Ethos technology Be the primary point of contact between the product/engineering teams and customer facing teams, communicating product and bug updates out to affected stakeholders Work with software engineers and product managers to collect, quantify & prioritize product-related bugs and other challenges to be considered in future development sprints - use sql or other analytical methods to size issues and estimate impacts Help up level product and engineering s understanding of how the product is being used by our customers Help execute on continuous improvement to the engagement models between product, engineering and customer facing teams Ensure operating team readiness when launching new features and customer experiences Be a representative of the customer s voice as we look to build new features, launch new products, and improve our current customer experience Identify and actively build connections with relevant subject matter experts across the company to surface insights, help ensure alignment between different teams, and pave the way for a smoother customer experience Qualifications and Skills: 3+ years of experience in operations, product, or another analytical role 1+ year experience with Javascript, Java, or SQL Must be able to demonstrate a mix of analytical mindset, technical abilities, and business acumen, with a personal drive to work proactively and take ownership in all you do Need a customer focused mindset with a deep understanding of how the user experience can and should shape the direction of the product and processes Ability to work in ambiguous environments with little direction and be scrappy about it - We dont have all the answers, but youll need to find them Organized and extremely responsive in following up with requests made of you from the internal stakeholders you ll be working with Strong communications skills with the ability to articulate messages to a variety of stakeholders and audiences Experience in a high growth technology company Bachelors degree in computer science or engineering related field

About the role: As a full stack engineer, youll work across the stack and be responsible for the entire customer journey from where we store data to our server application logic, to our front end UI. You ll work closely with our other engineers to build and ship key features. We are detail oriented and value clean, modular, and high-performing code. Youll help architect and build our internal standards and frameworks. We love engineering-wide consistency in code and have huge ambitions on both client and server side. Duties And Responsibilities: Collaborate with other engineers and designers to develop and ship features Design, build, and maintain our API s Write efficient, modular, and reusable libraries and abstractions Design and build internal tooling to improve development efficiency Find and solve performance issues Participate in code reviews Communicate best practices to the team Mentor junior engineers Qualifications and Skills: 4+ years of full time engineering experience Expert in Javascript Full stack engineering experience in Javascript/NodeJS, Python/Django, Expert in SQL, database design, and familiarity with PostgreSQL Experience with front and back end architectural patterns of large, high-scale web applications Ability to design clean APIs and understanding of performance issues Experienced with software engineering best practices - design patterns, code reviews, unit and integration testing, etc. Command over front-end web technologies such as HTML, CSS, React Solid CS fundamentals - including data structures and algorithms Understanding of security, common attacks and defenses Knowledge of build systems configurations and setup - such as Webpack Experience with infrastructure, distributed systems, and deploying apps into a high-scale environment #LI-Hybrid #LI-DG1 Don t meet every single requirement? If you re excited about this role but your past experience doesn t align perfectly with every qualification in the job description, we encourage you to apply anyway. At Ethos we are dedicated to building a diverse, inclusive and authentic workplace.

About The Role The Sr. Salesforce Business Systems Analyst will work closely with Sales, Customer Success, and other cross-functional teams to provide the first level of support for Salesforce and integrated apps. As a Sr. Salesforce Business Systems Analyst, you will be expected to review, prioritize, troubleshoot, and/or escalate issues reported by end users. Also, you will play a critical role in maintaining our Salesforce org and integrated Sales apps, supporting end users, and ensuring smooth operations of our business processes. The ideal candidate should possess strong analytical skills, excellent communication abilities, and a solid understanding of Salesforce administration. Duties and Responsibilities: Perform Salesforce administrative tasks, including but not limited to, user management, security settings, Lightning page configurations, reports and dashboards. Create and maintain Salesforce Flows to support business needs. Collaborate with cross-functional teams to configure and customize Salesforce features and functionalities. Provide prompt and efficient support to end users regarding Salesforce usage, troubleshooting issues, and resolving technical problems. Serve as a primary point of contact for user inquiries, clarifications, and escalations related to Salesforce. Understand business priorities and effectively prioritize tasks and requests. Determine when to say no or recommend alternative solutions based on feasibility, resource constraints, or alignment with business objectives. Engage and manage relationships with stakeholders at all levels, including business users, IT teams, and management. Collaborate with stakeholders to understand their needs, gather requirements, and ensure alignment between business goals and system capabilities. Analyze business requirements and collaborate with stakeholders to identify system enhancement opportunities. Evaluate potential solutions, assess their feasibility, and present comprehensive analyses of pros and cons. Create and manage Jira tickets for Salesforce-related issues, enhancements, and change requests. Collaborate with development teams, track ticket progress, and ensure timely resolution of issues. Expected Qualifications and Skills: 3+ years as a Salesforce Business Systems Analyst or similar role. Knowledge of Salesforce Sales and Service Cloud administration, configuration, data structures, object relationships, and best practices. Current Salesforce Admin certification, plus at least one additional more advanced certification (e.g. Advanced Admin, Platform App Builder, Service Cloud Consultant, etc.) Proficiency in data import tools and techniques within Salesforce (e.g., Salesforce Data Import Wizard, Data Loader, or third-party tools). Experience with at least two Sales and/or Customer Success Operations tools. Excellent analytical and problem-solving skills. Exceptional communication and interpersonal skills. Ability to manage stakeholders effectively and navigate challenging situations. Detail-oriented with a focus on accuracy and quality. Strong organizational and time management abilities. Proficiency in creating and managing Jira tickets. Familiarity with other business systems and integrations. #LI-Hybrid #LI-DG1 Don t meet every single requirement? If you re excited about this role but your past experience doesn t align perfectly with every qualification in the job description, we encourage you to apply anyway. At Ethos we are dedicated to building a diverse, inclusive and authentic workplace.