Job Description Prepare and analyze financial statements, ensuring compliance with accounting principles. Prepares and records assets, liability, revenue, and expenses entries by compiling and analyzing account information. Oversee computation, payments, filing relevant returns and all other legal compliance. Reconciliation & Management of accounts receivable and payable Managing working capital for projects and dash for site and office expenses Monitor bookkeeping of purchase, sales, JV with bank reconciliation statements in line with accounting standard. Ensures the integrity of accounting information by recording, verifying, consolidating, and entering transactions. Play a vital part in the company's financial management which includes all account reconciliations and reporting to necessary parties. Supervise and mentor finance and accounting staff. Preparation of financial statements and provide insight to senior management for importance financial decisions. Assist Internal and external audits to ensure compliance. Requirements Good Command over written and verbal English Communication Bachelor's Degree or masters degree in accounting and finance required. Hands-on experience with accounting software like Tally.ERP 9 and MS Office Experience with general ledger functions and the month-end/year-end closing process 5 to 8 years of experience in the field of Accounts and Finance.
Role & responsibilities: Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition. Acquire a thorough understanding of key customer needs and requirements. Expand the relationships with existing customers by continuously proposing solutions that meet their objectives. Serve as the link of communication between key customers and internal teams. Resolve any issues and problems faced by customers and deal with complaints to maintain trust. Understanding the clients requirements and assisting Pre-Sales team in designing the solutions. Creating overall Proposal Document including technical and commercial elements. Play an integral part in generating new sales that will turn into long-lasting relationships. Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics. Create frequent reviews and reports with sales and financial data. Helping the Receivables team realize final dues from each project. Preferred candidate profile: Must have knowledge and sales experience in electronic security systems i.e. CCTV/ Surveillance Systems, Access Control Systems, Fire Alarm Systems, Intrusion Alarm, PIDS etc.
Role & responsibilities: Managing the entire invoicing process. Ensuring accurate and timely invoicing, reflecting products or services provided. Sending reminders for overdue payments and communicating with customers regarding outstanding balances. Efficiently monitoring and collecting customer payments. Regularly reviewing accounts to identify and address late or missing payments. Reconciling discrepancies and resolving payment disputes. Accurately applying customer payments to the appropriate accounts. Maintaining meticulous records of payment details for easy reference and auditing. Building and maintaining strong customer relationships. Addressing customer inquiries and concerns related to payments. Collaborating with sales and customer service teams to provide exceptional customer support. Generating insightful reports and analysis for management. Compiling data to evaluate the organisation's financial performance. Preferred candidate profile: Bachelors degree in Accounting or Finance or relevant field Hands-on experience with accounting software like Tally.ERP 9 and MS Office. Proficiency in accounts receivable processes, including invoicing, billing, and collections.
We're Hiring an HR Intern / Junior HR Executive / HR Executive. Location: Ahmedabad, Gujarat Are you passionate about people, culture, and building a great workplace? Whether you're just starting your career or already have some experience in HR, this role offers you an excellent opportunity to learn, grow, and make an impact. About the Company eSec Security Consultants Pvt. Ltd., a leading system integrator specializing in the supply, installation, testing, commissioning, and maintenance of IP-based surveillance systems, CCTV, access control solutions, intrusion detection systems, AI/ML solutions, and other advanced security solutions under the ICT digitization framework. eSec has successfully executed many projects nationwide, including Safe/Smart City initiatives and various large-scale government and enterprise projects. Our portfolio spans a wide range of sectors, including airports, corporate offices, renewable energy, power and transmission, ports, manufacturing, and educational institutions, and many more. What You'll Do Support the end-to-end recruitment process : Assist in the preparation of the JD, sourcing profiles through various job portals, screening candidates, and scheduling interviews. Maintain employee records, attendance, and leave, and provide support in payroll processing. Assist in implementing policies, ensure employees understand the policy and comply with it. Assist in employee engagement initiatives such as organizing events, activities, team-building programs, and celebrations. Assist in onboarding & induction of new employees. Identify training needs and coordinate learning & development activities. Coordinate with management and employees for smooth HR operations and compliance. Contribute to general administrative matters in collaboration with the HR team. Generate HR-related reports as and when required (i.e. MIS) What You'll Learn/Gain Hands-on exposure to HR operations & talent acquisition (including tech hiring). Understanding of the complete employee lifecycle from hiring to retention. Practical experience in policy drafting, documentation, and employee engagement. A front-row seat to how HR drives growth and culture in a fast-paced organization. What We're Looking For Strong communication (verbal & written) and interpersonal skills. Good analytical, research, and problem-solving ability. Organized, detail-oriented, and proactive personality. Curious and willing to learn about HR practices and tech hiring . Knowledge of event planning, engagement activities, and MS Office. Education & Eligibility Qualification: BBA / MBA / PGDHR / PGDM in Human Resources . Experience: Freshers can apply ; 0 to 2.5 years of experience in HR preferred. Salary Range: negotiable for the right candidate. If you're looking to build your career in HR and grow with a dynamic team, we'd love to hear from you! Apply now or share your CV at careers@esecconsultants.com.
Job Locations: Ahmedabad , Gujarat; Himachal Pradesh; Delhi (NCR); Thiruvananthapuram, Kerala; Cochin. (Candidates from the CCTV/Surveillance, Access Control, Smart/Safe City Projects, IT Networking, and Hardware fields are highly preferred.) Job Responsibilities Resource planning with the help of the Projects/Support team. Ability to manage resources for projects and support the team. Thorough understanding of operations & service delivery concepts, with a proven track record of delivering results Should be able to manage and set/get alignment toward a direction. Monitor, organize, and manage a project's tasks. Guide and train engineers on project tracking tools, i.e., Asana, ERP, etc. Work closely with the engineering team to get an update about projects and update the project tracker accordingly. Assist in preparing project handover documents in coordination with the project manager. Prepare and submit necessary documents to start the project's execution. Host regular meetings with the Projects and Support team to discuss the plans and address concerns. Requirement Working experience in operations Strong communication and interpersonal skills with an aptitude for building relationships with professionals in organizations. Assertive and clear style of communication. Educational Qualification Minimum Qualification: BE/M.Sc. (EC)/(IT) with a minimum of 3 to 5 years of experience in Operations
Job Locations: Ahmedabad, Kevadia (Statue of Unity Site), Kochi (Kerala), Raigarh (Chhattishgarh) Role & responsibilities Installation, and Onsite Support for CCTV, ACS and other ELV Products. Understand the solution offered to the client and prepare prerequisites for project installation/ execution. Responsible for project execution till handover and training to the site staff. Coordination with vendors and clients to ensure the project is installed in line with customer expectations in terms of timelines and quality. To provide remote and onsite support to the existing project team and have ready for the traveling for work. You should be able to generate documentation and report related to project execution, inventory details, etc. Desired knowledge area Active Networking a) Should have installation knowledge of Switches, Routers, Firewalls, Wireless AP etc. Passive Networking a) Should have knowledge of Structured Cabling (Fiber, Copper, Power) and Accessories b) Should be capable of installing Rack, Control Panels, Junction Boxes etc. c) Should have knowledge of the selection of Accessories like Pole and Mounting Bracket for Cameras, ACS Readers, FAS, PA, and other ELV Products Solutions a) You should have hands-on installation experience with IP Cameras, Access Control Systems (Including Readers, Locks, BGU, Door Sensors, Exit Switch) Fire Alarm Systems (Including Smoke Detector, Heat Detector, Hooter, etc.), PA Systems, Intrusion panels (Including Motion Detector, Contact Sensor, Seismic Sensor, etc.), and other ELV Products b) Should have Installation experience in Physical Security equipment like Boom barriers, Pedestrian Barriers (Flap, Tripods, etc.) c) knowledge of Video Management Software will be preferred d) Should have installation knowledge of Server, workstation, display, and storage devices
Job Title: Associate General Manager Customer Support Location: Noida, UP About the Company eSec Security Consultants Pvt. Ltd. is a leading system integrator specializing in the design, supply, installation, testing, commissioning, and maintenance of IP-based surveillance systems, access control solutions, intrusion detection systems, and AI/ML-driven security automation. With a proven track record of delivering large-scale Safe/Smart City, Airport, and Data Centre projects across India, eSec has become a trusted partner in ICT digitization and critical infrastructure protection. Our diverse portfolio spans sectors such as airports, data centres, corporate offices, renewable energy, power and transmission, ports, manufacturing, education, and government institutions. Position Overview The Associate General Manager of Customer Support (Customer Satisfaction and Technical Operations) will be responsible for ensuring operational excellence, system uptime, and customer satisfaction across eSec's deployed security infrastructure, primarily focused on airports. The role involves managing service delivery operations, leading field teams, ensuring SLA adherence, and driving performance improvements for mission-critical environments. Key Responsibilities Operational & Technical Oversight Supervise the installation, commissioning, maintenance, and troubleshooting of security and surveillance systems, including CCTV, video management systems, access control systems, intrusion detection, and related ICT infrastructure. Monitor system health and ensure continuous operation across all client sites, particularly high-dependency environments like airports and data centers. Drive preventive maintenance schedules and corrective actions to maintain SLA compliance and system uptime. Coordinate with OEMs, vendors, and internal technical teams for issue resolution and product support. Support implementation of new technologies and automation initiatives for operational efficiency. Customer Satisfaction & Service Excellence Act as the escalation point for all client operational and service-related concerns. Track, monitor, and improve Customer Satisfaction (CSAT) scores through proactive service management. Conduct regular client review meetings to analyze service performance, feedback, and process improvements. Ensure prompt communication, reporting, and resolution for incidents impacting service delivery. Incident Management & Analysis Lead investigations into service disruptions, equipment failures, or system downtime. Document incidents, identify root causes, and implement preventive actions. Conduct post-incident reviews and maintain readiness for critical system recovery. Vendor & Resource Management Manage vendor relationships for maintenance, AMC, and field support activities. Ensure compliance with contractual SLAs, service quality, and resource availability. Track vendor performance metrics and drive accountability for operational efficiency. Team Leadership Lead, coach, and develop a team of engineers, coordinators, and technicians. Conduct periodic training and knowledge-sharing sessions to strengthen technical capability. Foster a culture of ownership, responsiveness, and continuous improvement within the team. Data Reporting & Performance Tracking Gather, analyze, and interpret data from field operations to identify trends and gaps. Generate and review operational reports on system uptime, CSAT, and SLA compliance. Recommend actionable insights to improve service quality and efficiency. Compliance & Safety Ensure all operational processes adhere to company SOPs, safety standards, and statutory compliance. Maintain documentation as per internal audit and client requirements. Stay updated with emerging standards, ICAO/DGCA recommendations (for airport domain), and relevant industry regulations. Key Performance Indicators (KPIs) Customer Satisfaction (CSAT) and SLA adherence System uptime and preventive maintenance completion rate Incident response and resolution time Team performance and training effectiveness Vendor service compliance and equipment reliability Reduction in repetitive technical issues Internal Stakeholders Operations & Project Management Teams Technical Support & IT Networking Teams Client Relations & Business Development Teams External Stakeholders Clients and End Users OEMs, Vendors, and AMC Partners Regulatory and Compliance Authorities Qualifications & Experience Education: Bachelor's degree in Engineering/Technology (Electronics, Electrical, or IT/Networking preferred). Experience: 8-12 years of experience in technical service delivery, customer success, or operations within: CCTV / Surveillance Systems Access Control and Automation Systems Smart/Safe City, Airport, or data center environments ICT Infrastructure or System Integration Projects Proven experience in handling mission-critical systems and managing large technical teams. Strong understanding of AMC management, SLA performance, and client servicing. Skills & Competencies Deep technical knowledge of security and ICT systems (CCTV, ACS, PIDS, VMS, etc.) Strong leadership and team management skills Excellent communication and client management abilities Analytical thinking and data-driven decision-making Proficiency in MS Office (Excel, PowerPoint, reporting dashboards) Customer-focused, organized, and process-oriented approach Why should you join us? Work on cutting-edge technology in high-security domains (Airports, Enterprises, smart cities). Exposure to large-scale ICT and automation projects Collaborative and growth-driven work culture Competitive compensation and long-term career development opportunities
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